I wrote a bad review due to issue with my order but I want to write another as when the owners did get pack to me they couldn’t do more to help me, the make the situation so much better and my friend... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don't assume you'll get your order when advertised. Ordered as a present given the delivery time advertised as next working day if ordered before 1pm. Ordered before 7am on a Monday and not given to R... Se mer
Företaget har svarat
As a long-term margarita lover I was a little dubious about trying a can of ready-made margarita but I couldn’t have been more wrong. These Pimentae margaritas are fantastic and really hit the spot. T... Se mer
Företaget har svarat
5 stars Best customer service I have received from an online company. Initial order arrived super quick but was wrong. Emailed customer service and they were so apologetic and had a replacement... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Premium tequila cocktails that aim to liberate the way you enjoy tequila. Female founded and crafted in London, we pride ourselves on quality and experience.
Kontaktuppgifter
80 Palewell Park , SW148JH, London, Storbritannien
- hello@pimentaedrinks.com
- pimentaedrinks.com
4,4
Utmärkt
240 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fabulous Pimentae
Fabulous Pimentae in three flavour packs arrived as promised in time for our celebration - everyone lobved the Margaritas from Spicy to Cucumber!
2 juni 2025
Svar från Pimentae
Thank you Jason, we are so glad you enjoyed the margaritas
I have bought Pimentae twice now
I have bought Pimentae twice now, I really like the Spicy Margheritas.
Also very prompt delivery service.
9 juni 2025
Svar från Pimentae
Thank you so much, we are glad you enjoyed the cocktails!
Best Margs out there!
Best Margs out there!
My absolute favourite drinks and the new grapefruit is sublime 👌
3 juni 2025
Svar från Pimentae
Thank you, we are so glad you love the new Grapefruit - we do too!
Svar från Pimentae
Thanks Amy! 🥰
The best canned cocktail I have tasted
The best canned cocktail I have tasted. Warmth of chilli comes through the perfect margarita.
7 maj 2025
Svar från Pimentae
Thanks so much Jane! We're so happy you loved our Spicy marg🥰
Margaritas for Cinco de Mayo party
We bought a box of the Spicy Margaritas to have at a party and they were a HUGE success! Everyone loved them as they were something a bit different, but it really helped that we could just put them into pitchers and people could help themselves rather than having to make batches ourselves. Would really recommend!
5 maj 2025
Svar från Pimentae
So happy to hear you enjoyed them! 💖
I had the wrong order and have been…
I had the wrong order and have been trying to contact the company and no one has replied I am due a refund
1 maj 2025
Svar från Pimentae
Hi Claire,
Thank you so much for your message, and I’m really sorry for the delay in getting back to you.
We always aim to reply as quickly as possible, but as we work through messages from oldest to newest, having a few ongoing email chains meant yours was unfortunately getting pushed to the top each time, which caused a bit of a delay on our end. I completely understand how frustrating that must have been and I’m so sorry for the inconvenience!
We’re on it now and will make sure everything is followed up properly. Thank you again for your patience—it really means a lot.
Warmly,
The Pimentae Team x
Products were really good
Products were really good. The customer service and delivery was also very quick and helpful.
30 april 2025
Svar från Pimentae
Thank you so much Karen 💖
Buying online was easy and as an added…
Buying online was easy and as an added bonus I received a discount. Product as always great quality.
Very disappointed with Yodel. I was not at home when advised of the delivery and there was no option to have my order left at a safe place, delivered to a neighbour or to rearrange the delivery date. Extremely inconvenient.
18 april 2025
Svar från Pimentae
Hi there,
Thank you so much for your lovely words about our product and your experience shopping with us—we’re so glad you found it easy and got to enjoy a cheeky discount too!
We're really sorry to hear about the issues with Yodel. That definitely doesn't match the smooth experience we want for our customers, and we completely understand how frustrating that must have been. We’re always working to improve and will pass this feedback on to our courier partners.
Thanks again for your support—it means the world to our small team 💛
Warmly,
The Pimentae Team x
Delicious
In Love with the new grapefruit margarita, super tasty and fresh, perfect serve over lots of ice. Highly recommend 👌
20 april 2025
Svar från Pimentae
So glad you're loving it! 🥰
Brilliant service
Brilliant service, yet again! Super easy ordering and fast delivery for the reliably delicious spicy marg; keep at it because you’re smashing it!
19 april 2025
Svar från Pimentae
That means the world! Thanks Barney ❤️
Svar från Pimentae
So happy to hear this Victoria 💖
Svar från Pimentae
Thanks Ria, we are so happy you enjoyed the cocktails <3
Svar från Pimentae
Thanks so much for the feedback! We'll look at adding quicker delivery options asap 💖
Lush Drinks
My second time ordering and definitely not the last. Bought some drinks for a friend and it arrived swiftly the next working day. Thanks
6 mars 2025
Svar från Pimentae
We're so happy to hear this! Thanks Amanda, we really appreciate it 💖💖💖
I doubt it if this company (Pimentar)…
I doubt it if this company (Pimentar) is real because I ordered two bottles of Tajin Clasico Seasoning about 3 weeks ago and no delivery was made. This order was meant to be delivered the following day. They keep sending me messages that the order is ready to be shipped for the past 3 weeks and up till now nothing has been delivered. I would be grateful if they could refund my money or I'll contact the credit card provider which I used in making the order.
Their service is not a good one.
17 februari 2025
Svar från Pimentae
Hi Oladunni, we're sorry that you have had this experience and we always try our best to offer our customers the help that they need. We already emailed you about your order and communicated that Royal Mail have tried to delivery multiple times since the 21st February. We also re-sent you your tracking link so that you could select an option to either re-book or collect from a pick up point. Please feel free to respond to our email and we are more than happy to assist with this.
Svar från Pimentae
Thank you Margaret, we really appreciate the review
Perfect
Perfect packaging, delivery and a delicious product. Will definitely be ordering from them again.
18 februari 2025
Svar från Pimentae
Thank you Hannah, we are so glad you enjoyed the cocktails
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