Piktochart Omdömen 

Overall good response time and email was short and concise.

Quick response to my problem with a personal tip, so I felt there was a person on the other side and not a machine, which it is a very nice and comfortable sense.

Piktochart has amazing potential, but the constant bugs and glitches outweighs it. Piktochart has a wide variety of graphics and such, but the majority of them will cost you premium. This isn't that bad since almost every designing site does this now, but what really bothers me is how broken the save function is. My progress does not save, my work completely gone. Knowing how bad it is now worries me to complete long projects on this site, I could lose hours or even days of work so easily, it just isn't worth it. There's little to no text customization as well, the variety of fonts is wonderful, but I cannot apply effects to the text at all, unless I'm missing something. This isn't a big deal though. This website seems to be inspired by canva, which I think is cool, but I encourage you to make Piktochart more reliable and functional like canva, so please fix this issue.

They helped me very well and they also gave me an instructions on how to use PIKTOCHART. It is amazing!

As a long-time user of Piktochart, I was surprised to find an unacceptable gap in their template offerings, specifically the lack of LGBTQ+ themed options. Despite the platform's wide range of diverse and inclusive templates covering various religious, racial, women’s gender equality topics, and even numerous global holidays, the absence of LGBTQ+ content is glaring. After inquiring with customer service, it was confirmed that there are no such templates available. They did not inform me that they are in the process of including such templates or that they are on the roadmap. Piktochart’s major competitors all offer a variety of LGBTQ+ themed templates, thus this omission feels intentional and questions the platform's commitment to inclusivity. Piktochart needs to address this gap, as a product that is discriminatory towards a protected group is a ALWAYS a poor product. I will be switching to a different service.

Once I got the hang of Piktochart it was a great tool. I began using it years ago when I taught infographics, and it worked well. My students could do everything they needed with the free version. Later I used the paid version to create the 2020, 2021, and 2022 Annual Reports for a Homeless Sanctuary I was with. Each year it got easier and better as I became more adept and the program added more features.

Piktochart is SO intuitive... and I didn't grow up with the internet in my back pocket!

In the last 5 days, this software has been extremely temperamental ! Not downloading content in PowerPoint format, Deleting over 2Gb of uploaded content despite having a 100GB allowance. I sent over five emails to the customer service team without any response!

Very helpful and accurate responses to questions

Its so easy and I finish my job without any problem.

Piktochart is easy get started and easy to use. I've used the templates and made my own.

Jeg forsøgte at betale for en opgraderet løsning 2 gange, det fejlede, skrev til support og deres, ret langsomme svar var, var der nogen fejlbesked (inkluderet en opfordring til til en 5 stjerne anmældelse) jeg havde includeret fejlbeskeden i min henvendelse, og nu da jeg ville fortsætte med et forsøg mere finder jeg ud af de har slettet min konto, suk...

As a person who never used the app before, it was bonkers and it took me 1 whole hour, you can create some beautiful images but you need to be a pro, but I finally created a good product, thanks Piktochart

I asked a question about renewing my account with a new email address after hours on a holiday. The response was immediate. Thanks Piktochart!

I was doing a group project, and we had an issue with our downloads. I contacted Piktochart, and they were so willing and happy to help us out! Kind staff and most generous. Enjoyed working with their templates and designing things for our class. Would definitely recommend!

Easy to use. Free access for students in my classroom. Prompt and helpful assistance from their support department.

Communications was respectful and quick. Even though my issue took a bit to resolve, the representatives took the time to review the problem and fixed what needed to get done. Thank you!

When I started using Piktochart, I couldn't figure out how anything worked, but when I asked for some help, Piktochart quickly answered my questions and explained things very clearly. They even showed me videos with the exact steps to do those things myself. Without that lovely help button, I would still be sitting here trying to figure out how to get everything to work.