Piktochart Omdömen 

221
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have enjoyed using Piktochart for school this past year. I had not planned to renew my subscription due to not needing it anymore and was charged for another year when it automatically renewed accor... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I needed to come up with an infographic, and realized that Piktochart already allows AI-generated infographic where I can specify the topic, or via my original content - and AI will handle the res... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Piktochart is a really easy-to-use tool. I really love the fact that I can create a wide variety of designs, from images, brochures, presentations, to videos powered by AI... Also the tool saved me a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've been using Piktochart for a while now, mostly for infographics and presentations and the templates are what got me hooked. They're built for content heavy work and they actually hold up once... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruförsäljare

Skrivet av företaget

Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

221 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(221)

105 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

From Canva Addict to PikToChart Fanatic

If you like to cut to the chase, here it is: PikToChart is a phenomenal tool that belongs in everyone’s toolbox—whether you’re creating documents, reports, presentations, flyers, social media posts, or more. Every issue mentioned in earlier reviews, even those from just a month ago, has been resolved.

A word of caution, though: with the free version, you can only download PNG files. If you need a PDF or PowerPoint export, you’ll have to upgrade to the Business plan, which costs $49 per month. For comparison, I was paying $15 per month for Canva—an app I was obsessed with—until I discovered PikToChart. The difference? Canva is to PikToChart what The Cat in the Hat is to War and Peace.

Now, let’s be clear: calling me a “novice graphic designer” would be generous. Yet, my first attempt with PikToChart resulted in a well-crafted, gorgeous proposal—or so I thought, until my second project: a cover letter for a job application. The letterhead? Stunning. I made a tiny tweak to a template, and just like that, I had a polished, professional design I’m proud to call my own. And I’ve barely scratched the surface of what this tool can do.

So far, my favorite feature? The way a photo snaps into place when replacing one in a template. And don’t even get me started on the Masked feature—it’s a game changer. Next on my list? Designing an elaborate table. I can’t wait.

Frustrations? Minimal. Challenges? Quickly addressed. The Help function connects you directly with the developers, and they respond fast—like, really fast. Middle of the night? I got a reply within minutes. Mid-afternoon? Same deal. It feels like they’re updating the product daily. Every time I notice a gap, it’s already being filled.

Bottom line: Am I thrilled about spending $49 a month while living on Social Security Retirement? Not exactly. But is it worth skipping groceries the week the payment hits my account? Honestly… maybe. Yes, it’s that good.

23 mars 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for leaving us this kind review, Bonnie! We're so glad that our tool resonated with you and you've had a pleasant experience so far. We greatly appreciate your support for our product and thank you for helping us to continue improving Piktochart for you and many others. If you ever need a hand, we're always here for you. Cheers!

Betygsatt 5 av 5 stjärnor

Excellent product

Excellent product. Been very useful in my projects and extremely intuitive designs that anticipate my needs cutting a lot of ideation time.

19 mars 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thanks for sharing your positive experience with Piktochart and we're glad to hear this! If you ever need a hand, feel free to reach us anytime. Cheers!

Betygsatt 5 av 5 stjärnor

Service is great

Service is great! I judge a business by how well they will resolve an issue when it comes up. It's one thing to sell a good product and another to provide fast, friendly, and accurate service. I was pleasantly surprised I didn't have to battle with them to correct a mistake that I made! Thank you Piktochart!

12 mars 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for the positive review and we're grateful for the kind words! We're always here for you if there's anything!

Betygsatt 5 av 5 stjärnor

They went above and beyond to…

They went above and beyond to accommodate my request. The platform was super user friendly. My first kick at the can with this and they made me feel like a pro!

4 mars 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for the kind review and we're glad to hear about your experience. We hope you'll continue to enjoy using Piktochart and if you ever need a hand, we're always here for you!

Betygsatt 5 av 5 stjärnor

Daniella has been excellent about how…

Daniella has been excellent about how she helped me to retrieve the work in my workspace.
Very pro-active and responded to all my messages on time

3 februari 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for this positive review, Felix! We're glad to hear about your experience with Daniella and will surely pass along this encouraging message to her. Feel free to reach out to us if you ever need any assistance!

Betygsatt 5 av 5 stjärnor

User-friendly and customer service-friendly

I LOVE this site. Use it for chore charts for my kids, their school projects, and my undergrad school projects. User-friendly and makes you feel like you have design skills. Also, the customer service is top-notch, which is RARE. They are prompt, efficient, and kind. Great company.

6 januari 2025
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for this positive review, Haley! We loved hearing how you're using Piktochart and we're glad to continue supporting your journey with us. Feel free to reach us if you ever need any assistance!

Betygsatt 5 av 5 stjärnor

Refund Issues

I had a challenge with the service and this was resolved in a timely manner; with all the funds reimbursed. Though I was initially dissatisfied, the management of Piktochart made it their duty to ensure I am pleased with the service.

Many thanks to the Piktochart team for the confidence building approach to service delivery!

Miki

24 december 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Hi Gilbert, thank you for the review and we're glad to hear that we were able to resolve the issue. Once again, we apologize for the inconvenience caused and we hope to continue supporting your journey with us at Piktochart. Feel free to reach out if you ever need any assistance!

Betygsatt 5 av 5 stjärnor

It’s very helpful and easy to use

It’s very helpful and easy to use

25 november 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for taking the time to leave us this positive review! We're glad to hear about your experience and we're always here if you ever need a hand. Cheers!

Betygsatt 5 av 5 stjärnor

Great Customer Service

Great Customer Service! Representatives were able to transfer projects between personal/business accounts and change billing accordingly. Super smooth process and quick turnaround.

15 november 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for taking the time to leave us this positive review, Elaine! We're glad to hear about your experience and we're always here if you ever need a hand. Cheers!

Betygsatt 5 av 5 stjärnor

WOW They are the best

WOW! They got back to me right away, I didn't have to sit around and wait, they also answered my question.
Give them a 5 star they deserve it!

6 november 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for taking the time to share this positive review and we appreciate it, Alyssa! If you ever need a hand, feel free to reach out and we're here for you!

Betygsatt 5 av 5 stjärnor

User friendly interface & Great support team

It has a user-friendly interface with lots of charts and templates.
The main difference between Pikochart and the others, in my view, is its strong customization tools and Its support team.

30 oktober 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for taking the time to leave us this positive review, Sattar! We're glad to hear about your experience and if you ever need a hand, feel free to reach us anytime.

Betygsatt 5 av 5 stjärnor

Great customer service

I liked the options of Piktochart to start with. I found the one template that I really liked and got started. I ran into some issues with auto formatting because I was using an older browser. So I wrote customer service for help and Alison from Piktochart was awesome as she wrote back and forth with me many times until we figured it out and I got the copy that was just rightI Thank you so much for taking the time to assist me and get the document that I was really happy with :)

17 september 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for taking the time to write us this positive review, Brian! We're glad to hear about your experience with Piktochart and will relay your encouraging message to Alison. As always, feel free to reach us if you ever need any help!

Betygsatt 5 av 5 stjärnor

Fast Support for New User

As a new user I thought an infographic I had been working on for over an hour was lost. I contacted Piktochart Support and Carmen followed up twice including an email with my saved work. Thank you Carmen1

24 juli 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for the kind review, Mary! We're glad to hear that we were able to resolve your issue and we'll relay your positive feedback to Carmen. Feel free to reach us if you ever need a hand. Cheers!

Betygsatt 5 av 5 stjärnor

Piktochart has been awesome since day 1.

I've been using Piktochart since 2012, and it's been an awesome experience. The software has been incredibly beneficial for my use case! The updates and improvements that they've rolled out since launch have always been impressive, effective, and forward-thinking. I will continue to be a Piktochart user, and a big fan!

11 juli 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

We're grateful for your encouraging review and longstanding support, Brooke! We're glad to have been a part of your use case for more than a decade and hope to continue that journey with you. If you ever need a hand, feel free to reach us anytime. Cheers!

Betygsatt 4 av 5 stjärnor

Great experience for someone new to this technology.

The customer service has ben very friendly and really helpful. As someone who does not intuitively understand technology, I've appreciated their easy-to-understand and timely responses. The only reasons I haven't given it a five is that I find they don't have a great selection of images.

2 juli 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Hey Maxine, thank you for taking the time to leave us this review! We're glad to hear about your experience with our customer service and took note of your feedback about our selection of images. If you ever need a hand, feel free to reach us anytime. Cheers!

Betygsatt 5 av 5 stjärnor

Piktochart answered my query very…

Piktochart answered my query very promptly.
They also made some suggestions that I was contemplating.
This was my first time on Piktochart, and the experience was extremely memorable.
They have an incredible team!

27 juni 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Thank you for the kind review, Kuldip! We're glad to be able to support you and feel free to reach us if you ever need a hand. Cheers!

Betygsatt 5 av 5 stjärnor

Quickly learn the basics

With only a few hours under my belt it was an easy decision to purchase the software. We are a non-profit and every penny we spend is scrutinized. My boss was impressed with what I was able to do in an hour to turn what was boring data into something fun to look at and read. Thanks
Kippy

10 juni 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Hey Kippy, thank you for the positive feedback and we're glad to hear how Piktochart is beneficial for your work. If you ever need a hand, feel free to reach us!

Betygsatt 1 av 5 stjärnor

Piktochart offers a free site to waste…

Piktochart offers a free site to waste all your time working on a project for school but won't allow you to save your work in order to submit it. I have wasted 3 days working on an assignment for university to be told I can't access it without paying $288 for a yr or $50 a month!! FOR ONE INFOGRAPH FOR SCHOOL!! I will never use this site again. EAT AN EGGPLANT YALL SUCK

28 maj 2024
Omdöme utan inbjudan
Logotyp för Piktochart

Svar från Piktochart

Hey Amie, we're sorry to hear about your experience. We've reached out to you for further clarification that you'd be eligible for our Edu plan as a student. If there are any other ways we can support you, do let us know.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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