Pikl Insurance Omdömen 428

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

An easy call to make to renew my home insurance, Layla was very helpful in all respects. A well explained policy that suits my needs, thank you

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent service as ever from Pikl Insurance today when I enquired about my renewal quotation. The representative I spoke to called Leila, was very approachable and put me at ease whilst being very p... Se mer

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Betygsatt 5 av 5 stjärnor

I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service. Unf... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Se mer

Företaget har svarat

Företagsinformation

  1. Försäkringsagent

Skrivet av företaget

Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

428 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I had not realised that I could renew…

I had not realised that I could renew online. How simple it was to use and extremely efficient.

27 juni 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thanks for letting us know. It's good to hear that you found our renewal process easy to use.

Betygsatt 5 av 5 stjärnor

My favourite insurance company

All my experiences with Pikl have been first rate. Staff are so helpful, and nothing is too much trouble. Great products at very competitive rates. Would highly recommend. Will definitely be returning myself.

5 juni 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thank you for leaving a comment. We really love to hear about positive customer experiences.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, listened to my requirements and ensured I received the appropriate insurance and at a very competitive premium.
Explained everything fully and called back when they said they would

9 april 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thanks for letting us know. We really appreciate it.

Betygsatt 5 av 5 stjärnor

Great service from Lydia

I have not had to claim but I had a great experience purchasing insurance for my AirBnB with PIKL. Lydia on the phone was brilliant; concise, knowledgeable and very helpful. 5*.

26 mars 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi Olivier. We're pleased you had a positive experience. Thanks for sharing.

Betygsatt 5 av 5 stjärnor

Great experience with phone…

Great experience with phone conversation. Very helpful and clear. Thanks Lauren.

25 mars 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thanks for letting us know. That's great to hear.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, value and insurance overall.
Maria has been nothing short of amazing.
Delighted and recommended!

8 mars 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thanks for leaving a comment. We'll pass your kind words onto Maria.

Betygsatt 5 av 5 stjärnor

Excellent work to review and reduce my renewal premium

Spoke with Lauren regarding my renewal premium, which had increased substantially. She worked hard with me to optimise the parameters to get the quote down, which she did successfully. She was polite, friendly and extremely attentive and helpful throughout quite a long call. Thanks very much Lauren and Pikl.

28 februari 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi Phil. Thank you for your kind words. We'll let Lauren know

Betygsatt 5 av 5 stjärnor

Such an easy quote and communication…

Such an easy quote and communication from the helpful and informative Lydia. Would definitely recommend. 🌟

22 februari 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thanks for leaving us a review. We really appreciate it and will pass your kind words onto Lydia.

Betygsatt 1 av 5 stjärnor

Only interested in sales commission?

I helped my 77-year old father obtain an insurance quote for our family holiday cottage via Pikl's website (confused.com). The quote looked good on the surface, but I became suspicious when Pikl's quote email lacked all the expected documents. I wanted to be sure the quote was based on the correct answers to the insurer's questions, but Pikl refused to provide the missing documents until my father had paid. Before paying, my father reiterated over the phone to Pikl that our holiday cottage is "detached" not "mid-terraced". However, after paying, we found that the insurance policy was for a "mid-terraced house". Pikl then told my father over the phone that - surprise, surprise - changing the insurance from "mid-terraced" to "detached" would significantly increase the premium, making it more expensive than other insurers. Therefore we decided to cancel immediately, and expect to receive a full refund. Why had Pikl not corrected the quote as my father had specifically requested before Pikl took his money? I can only assume Pikl's sales team receive a sales commission when a client pays money for insurance, regardless of whether or not the client then cancels within the 14-day statutory period.

16 februari 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi Francis. Thank you for your comments. We take all customer feedback seriously as it gives us an opportunity to improve our high levels of customer service. We have listened to your call and in this instance, we can confirm that it was an honest mistake on our end. We can assure you that none of our customer agents take commission. To discuss things further and help us rectify the issue, please call us on 0800 254 5171

Betygsatt 5 av 5 stjärnor

Excellent customer service

I have renewed again for a competitive package for buildings and contents with the PIKL host insurance top up that meets my needs. Thanks Mia and Ben for great telephone service.

7 februari 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thank you for letting us know. We'll pass your kind words onto Mia and Ben.

Betygsatt 5 av 5 stjärnor

Policy was tailored to me

Very happy. Pikl made everything clear and simple, even though I had the unusual situation of living, letting and running a business in my home. Policy was tailored to me.

6 februari 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi Adam. Thank you for your comments.

Betygsatt 5 av 5 stjärnor

Renewed again for a second year with…

Renewed again for a second year with Pikl. They've also helped arrange our building insurance at a better price than a price comparison website.

1 februari 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi Calum. Thanks you for your kind words. We love to hear positive feedback.

Betygsatt 5 av 5 stjärnor

Great company & easy to renew

The renewing of our policy was very easy, documents came with the renewal email so they could be read prior to renewing. The very first contact, last year, with an employee on the phone was very great and he was very helpful. A great company for Hosts of holiday lets!

2 november 2023
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi Ginette. Thanks for leaving a comment.

Betygsatt 5 av 5 stjärnor

James was professional and patient in…

James was professional and patient in explaining all the details of my joint home & holiday let policy clearly. I was happy with the premium..

1 november 2023
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi Katie. It's great to hear that you had a positive experience. Thanks for sharing.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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