Pikl Insurance Omdömen 428

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

An easy call to make to renew my home insurance, Layla was very helpful in all respects. A well explained policy that suits my needs, thank you

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent service as ever from Pikl Insurance today when I enquired about my renewal quotation. The representative I spoke to called Leila, was very approachable and put me at ease whilst being very p... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service. Unf... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Se mer

Företaget har svarat

Företagsinformation

  1. Försäkringsagent

Skrivet av företaget

Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

428 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service from Keith

Excellent service from Keith. He was friendly and helpful. We sorted through the details and all is set for the upcoming year. Thank you Keith!

Jo P

18 december 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thanks for sharing. We're pleased that you had a positive experience.

Betygsatt 5 av 5 stjärnor

Excellent service

Pikl were seemingly the only company able to offer us buildings and contents insurance to cover our house and also the annex which we rent out on Air BnB. In all the many phone calls it took to organise this, Maria, who took my calls each time, was incredibly helpful. Great to have to continuity of speaking to the same person each time, and not only that, but knowledgeable and pleasant and helpful.

13 november 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi Penny. We're pleased that you had a positive experience. Thanks for sharing.

Betygsatt 5 av 5 stjärnor

All good!

Jasmine was the person who dealt with my renewal. She was so patient, helpful and clear with explaining options.
Of course, the real test would be if I needed to make a claim. In the unlikely event of that, I’m sure I would have the same excellent service.

12 november 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Great to hear that you had a positive experience. Thanks for letting us know.

Betygsatt 5 av 5 stjärnor

Customer Service as it should be.

What great customer service I have had from Pikl. A company that when they say they will get back to you they do and within a reasonable time. Really felt valued and appreciated by the two agents I spoke to on two separate occasions (Lauren and Maria) and they were really helpful.
They also gave a really competitive quote.

5 november 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

We're pleased to hear that you had a positive experience and will pass on your kind words to both Lauren and Maria. Thanks for sharing.

Betygsatt 5 av 5 stjärnor

Choosing an insurance policy

Although it was difficult to get through to Pikl on the phone, once I did make contact the service was excellent. Lauren was very helpful and patient in explaining everything to me. Then once I had decided which policies I wanted to take out all the documents were sent to me in minutes. I would be happy to recommend Pikl to other people.

17 oktober 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thanks for sharing. We'll pass your kind words on to Lauren.

Betygsatt 5 av 5 stjärnor

Francine was excellent at explaining…

Francine was excellent at explaining the renewal policy and the salient points . Very helpful professional and friendly

11 oktober 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thanks for leaving a review. We'll let her know.

Betygsatt 5 av 5 stjärnor

I had a good experience with Pikl again…

I had a good experience with Pikl again this year. My renewal quotation was slightly cheaper than my existing premium and I was efficiently assisted by Lauren in the renewal process. A happy customer once again!

8 oktober 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi George. Pleased to hear you had another positive experience. We'll pass your kind words on.

Betygsatt 5 av 5 stjärnor

No hassle

No hassle, easy to use renewal service.

25 september 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi Andy. Thanks for letting us know.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, clear and easy to setup. Very much appreciated.

24 september 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi Andrew. Thanks for letting us know. It's good to hear that you had a pleasant experience.

Betygsatt 5 av 5 stjärnor

Very easy to renew my policy with good

Very easy to renew my policy with good, efficient, polite customer service.

12 september 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thank you for your comments. We really appreciate it.

Betygsatt 5 av 5 stjärnor

This is a great company

This is a great company, very helpful and well informed staff offering a good range of options.

5 september 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

It's great to hear that you had a positive experience. Thanks for getting in touch.

Betygsatt 5 av 5 stjärnor

A small price to pay for extra peace of mind

Very easy to use service that gave an extra peace of mind when adding on host insurance top up to cover any incidents for our Airbnb rental. Luckily there was no need to process any claims/issues so can't comment on that side but was very happy with their pricing, renewal options, coverage and overall customer service

24 augusti 2023
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi David. Good to hear that you had a positive experience. Thanks for sharing.

Betygsatt 5 av 5 stjärnor

Maria was extremely pleasant was very…

Maria was extremely pleasant was very precise re the policy i was renewing, Explained every detail of the policy it was a pleasure please give her my feed back as she does her job very well Thanks

7 augusti 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thank you for your kind comments. We will be sure to let Maria know.

Betygsatt 5 av 5 stjärnor

A lovely person on the phone reception…

A lovely person on the phone reception and a really helpful senior advice expert (Rebecca) helped make my change of home insurance a positive experience and gave me a good quote too.
Many thanks!

5 juli 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thank you for your kind words. We'll let Rebecca know.

Betygsatt 4 av 5 stjärnor

Halifax Clarity Card seemed to have…

Halifax Clarity Card seemed to have failed to make a payment to you of £49.99...

... I used Chase Bank instead.

4 juli 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Hi Grahame. If you're having payment issues, you may want to contact your bank. If you have any queries about our insurance, please call us on 0800 254 5171.

Betygsatt 5 av 5 stjärnor

Easy and straight forward to renew

Easy and straight forward to renew. Didn't have experience claiming anything just yet so don't know they will handling the claim but the customer services was helpful when I rang asking some further questions.

4 juni 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

Thanks for your positive comments.

Betygsatt 1 av 5 stjärnor

Really poor experience with Pikl

Really poor experience with Pikl. Rude staff seemly taking glee out of my personal situation (Leaving the UK for 18 months) and declining insurance with no further help provided. The agent had absolutely no tact what's so ever! Very disappointed.

2 juli 2024
Omdöme utan inbjudan
Logotyp för Pikl Insurance

Svar från Pikl Insurance

We are sorry you feel like you had a poor experience. We take customer service seriously and would like to know if there's anything we can do to help. Please call us on 0800 254 5171 if you would like to discuss this further.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer