From quotation to installation all went well, timely and ordered manner thanks. The system works well and the saving are real which is great to have given these difficult times. Happy to use again in... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Liam has been very helpful and supportive throughout the installation process. We’re seeing the benefits of solar power already and the batteries. Wish we had had 4 batteries installed to start with b... Se mer
7 months in we are delighted with your panels and they are certainly worth fitting and are paying at £8 per day and saving £15 per day on our normal electricity bills. Due to the tax relief we gained... Se mer
We had 14 solar panels a little over a year now and they've worked exactly as promised. We barely use any electricity during the sunnier seasons and sell our excess back to the grid. The installation... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
As one of the UK’s leading solar companies, with a growing team of over 35 experts we complete around 50 installations a month. We bring a wealth of experience and knowledge to help specifically design and install each one of our customer’s needs. Our mission is to empower both domestic and commercial clients with cutting-edge renewable energy solutions that significantly reduce energy costs and more importantly to tackle the bigger issue of climate change, together.
Kontaktuppgifter
Springfield Rag Room, ME14 1GU , Maidstone, Storbritannien
- 08000383485
- info@phaseenergy.uk
- phaseenergy.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Phase Energy exceeded all our expectations.
Phase Energy exceeded all our expectations, from the initial assessment through to smooth installation and commissioning. Moreover, the subsequent customer support allowed adjustments and optimising to best deliver to our changing needs. (Which enabled replacing our petrol car with a PHEV). After one year of use, this 17-PV panel system has never failed to deliver good results. We are proud to share that after four seasons, the resulting annual energy profile is: 10,365 kWh produced, 24.3% exported to the grid, and 12.5% imported from the grid. I wish we could have done this years ago. A solid company, highly recommended.

Svar från Phase Energy SE Ltd
Highly recommended
Highly recommended. Good communication, seamless installation, reliable, great price & excellent service.

Svar från Phase Energy SE Ltd
Work was done quickly and efficiently.
Work was done quickly and efficiently.

Svar från Phase Energy SE Ltd
A year in and still faultless
We have had our battery and solar panel setup for nearly a year now, superbly installed by phase energy. We have had no issues at all in that’s time and the electricity saved has been amazing. The only regret has been not doing it sooner!

Svar från Phase Energy SE Ltd
Great job
The phase energy team did a great job fitting our solar panels and explaining how the app works .

Svar från Phase Energy SE Ltd
Great service from these guys
Great service from these guys, I enquired with a few companies of which Phase was quick to answer any questions before arranging a survey to ensure solar with right for my business.
Following this, the representative visited & completely broke down the proposal and benefits we would see including a rough ROI.
We then proceeded to have the system installed on our large outbuilding by their electricians quickly & efficiently while walking us through the whole process from start to finish. We even received an aftercare call from Liam a few weeks later to confirm everything was running smoothly.
We highly recommended this company!

Svar från Phase Energy SE Ltd
PHASE ENERGY SOLAR PANELS AND BATTERIES are a very good reliable…
Phase Energy are a very good reliable honest company also very helpful and friendly. Always there when and if needed. I would definitely recommend Phase Energy for your solar panels and batteries. 👍

Svar från Phase Energy SE Ltd
Very professional
Very professional, helpful and knowledgeable without the hard sell.
Also very competitive in price while keeping up quality. Great job!

Svar från Phase Energy SE Ltd
Kieron was great
Kieron was great, very professional, not pushy, would highly recommend

Svar från Phase Energy SE Ltd
Solar panel experience
Everything with the experience was good, from consultation through to insulation went very smoothly and the aftercare was also very good.

Svar från Phase Energy SE Ltd
Very good info on product and helpful…
Very good info on product and helpful to design the system we required. Very quick to install the system and a very nice team of installers and office staff. They have been very helpful and their aftercare has been great too. The system works better than we expected as we have now had it for a year. I would definitely use them again.

Svar från Phase Energy SE Ltd
From start happy customer to finish have not got one…
From start to finish have not got one complaint job was completed on same day whole installation thoroughly explained how to use any time I’ve had a query it has been sorted highly recommended

Svar från Phase Energy SE Ltd
Great Company for Solar Panels
Great service - clear information, accurate quotation, responsible aftercare and great panels. Had them for a year

Svar från Phase Energy SE Ltd
Excellent company, very pleased we chose Phase Energy
We had our solar panels and batteries installed Nov 2024. After a year of use we feel we can comment properly on Phase Energy. They have been very good and provided the support we required. We are very pleased with the installation and it continues to perform well.

Svar från Phase Energy SE Ltd
We had solar panels and battery…
We had solar panels and battery installed at our property in East Sussex by phase Energy last October, we were very pleased with the install and service after install. The installation team were very professional and courteous. The system is running as described a year after install. We highly recommend the company.

Svar från Phase Energy SE Ltd
We had 14 solar panels a little over a…
We had 14 solar panels a little over a year now and they've worked exactly as promised. We barely use any electricity during the sunnier seasons and sell our excess back to the grid. The installation process was very quick, professional and there has been plenty of proactive post-care from Phase. Overall a great job done.

Svar från Phase Energy SE Ltd
100% recommendation
An excellent professional service from planning through to after-care.
PLANNING - best consultation experience of all the companies we spoke to. On-site, focused on getting clear understanding of our needs before recommendations.
PRICING - good
INSTALLATION - went really well, great team with positive 'can do' mindset. We had a complication of other work happening at the same time, Phase Energy worked really positively with us to make it all work & fit seamlessly.
SYSTEM - we're really pleased with it, set up to add more battery storage if required in the future.
AFTER-CARE - communication just as good now project completed, eg I needed more details of the system for insurance purposes, was provided quickly.
CONCLUSION - no hesitation in whole-hearted recommendation, a breath of fresh air to work with.

Svar från Phase Energy SE Ltd
Phase Energy were so professional
Phase Energy were so professional - from the survey all the way to the installation. The team back at the office are very helpful and offer great support. I would highly recommend Phase Energy!

Svar från Phase Energy SE Ltd
Review of Phase Energy SE
Review of Phase Energy SE
I recently had Phase Energy SE Ltd install a solar panel system on my home, and I’d like to share my experience to help others considering a switch to solar energy.
Overall, I’d rate my experience a 4 out of 5 stars, reflecting a mix of initial concerns and a positive outcome after the installation. Here’s a detailed breakdown of the process, from consultation to post-installation support.
Initial Consultation and Quote
The process began with a consultation, which was handled efficiently by Phase Energy SE Ltd’s sales team. The representative visited my property, assessed my roof’s suitability, took drone photographs and provided a detailed quote within a few days. The quote was transparent, breaking down costs for panels, inverters, and installation, which I appreciated.
Installation Process
The installation itself took two days, which was within the timeline provided. The crew was professional, arriving on schedule and keeping the site clean. They used high-quality monocrystalline panels, similar to those recommended by industry leaders, and the wiring was neatly integrated under the roof, enhancing the aesthetic.
However, there was a minor hiccup when the initial setup revealed a need for additional trench to be dug in order for Internet connectivity, to allow required real time monitoring.
This added a small cost, which was frustrating since it wasn’t flagged earlier. After a few emails and calls to their credit, Phase agreed it was their mistake and covered this cost.
Recent Staff Changes and Improvements
Phase Energy SE Ltd has openly acknowledged past issues, including inconsistent installation quality and customer service, which I found refreshing. I learned that the company recently overhauled its staff, replacing several team members involved in earlier errors with more experienced professionals. This followed a period of negative feedback about delayed projects and subpar workmanship, some of which I came across in online reviews. The new team appears to be better trained, and the company has implemented stricter quality checks.
My project manager was proactive in resolving the internet issue, and the post-installation inspection passed without problems, suggesting a genuine effort to rebuild trust.
Performance and Savings
Since activation, my system has been performing well, generating about 90% of the expected output based on my energy usage. The online monitoring provides clear insights into production, which has been helpful. I’m seeing a noticeable reduction in my electricity bills—around 53% so far—though it’s early days, and savings will likely improve as we learn to live with solar. The 25-year warranty on panels and a 10-year workmanship guarantee offer peace of mind, aligning with industry standards.
Customer Service and Support
Post-installation support has been a highlight. The customer service team responded promptly to my queries about the app setup and provided a follow-up call to ensure everything was running smoothly. This contrasts with some older reviews I read, where response times were criticized. The company’s commitment to addressing past shortcomings seems genuine, and I feel confident they’ll honor their warranty if issues arise.
There will always be slight teething issues along the way but the team put me at ease and it feels refreshing that this firm are proactively dealing with past problems to ensure future installations are smooth.
All things considered i would highly recommend Phase Energy.

Svar från Phase Energy SE Ltd
Great experience from start to finish
Great experience from start to finish.
Considering the approach was out the blue, the team did everything to make me feel at ease from providing a quote to installing my system
I have had 144 panels installed on a barn roof of mine, loving it so far thank you Phase

Svar från Phase Energy SE Ltd
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