The daffodils are beautiful, they are my daughter’s favourite flower and her going through Breast Cancer surgery at the moment and in hospital, these are ideal. They won’t die and she loves them... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I loved what I bought for my friend who recently lost her husband but not the delivery by Australia Post. It was left at her front door, no one attempted to knock or ring the bell. I messaged her aft... Se mer
1. The products are exceptionally attractive and well made. 2. The promises in the promo are honoured. 3. Communication is prompt and to the point. 4. The delivery was exactly as ordered. 5. Whist... Se mer
Bad news from family member overseas so purchased this lovely card BUT forgot to write personal message at end of the order. Help line just asked what my message is to add, even don't usually do this.... Se mer
Företaget har svarat
4,6
Utmärkt
791 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Received in the mail
Received in the mail, plan to buy again soon. I’m taking the flowers to New Zealand to give to a friend for a birthday gift!
2 augusti 2025
Omdöme utan inbjudan
Svar från Petalpal
That’s wonderful to hear—thank you so much! 🌸 We’re thrilled you loved it and hope your friend in New Zealand has a beautiful birthday. Can’t wait to have you shop with us again soon! ✨
Easy to use & simple ordering system
Easy to use & simple ordering system
1 augusti 2025
Omdöme utan inbjudan
Svar från Petalpal
Thank you! We're so glad you found it easy to use and the ordering process simple. That’s exactly what we aim for! 😊
Very pretty card although not sent yet.
Very pretty card although not sent yet.
25 juli 2025
Omdöme utan inbjudan
Svar från Petalpal
Thank you! So glad you like the card—hope it brings a smile when it’s sent! 💌 Let us know how it goes!
Quite easy to order
1 augusti 2025
Omdöme utan inbjudan
Svar från Petalpal
Thanks! We’re happy to hear the ordering process was easy for you. We aim to keep it simple and smooth! 😊
So helpful
Bad news from family member overseas so purchased this lovely card BUT forgot to write personal message at end of the order. Help line just asked what my message is to add, even don't usually do this. Great service, So thankyou so Very Much.
1 augusti 2025
Omdöme utan inbjudan
Svar från Petalpal
Thank you so much for your kind words—though we’re sorry to hear about the difficult news. We’re really glad we could help add your message and make things a little easier during this time. Sending you and your family warmth and strength. 💛
Svar från Petalpal
Thank you so much! We really appreciate your kind words. 💛
Long delivery time but pleasantly…
Long delivery time but pleasantly surprised when did arrive.
30 juni 2025
Omdöme utan inbjudan
Svar från Petalpal
Thanks for your patience! We’re so happy it was worth the wait and that you were pleasantly surprised when it arrived. 💛
Took a little longer to arrive
Took a little longer to arrive than I had expected, but, when it did the recipient was delighted !
11 juli 2025
Omdöme utan inbjudan
Svar från Petalpal
Thank you for your patience—and we're so glad to hear the recipient was delighted in the end! 💛 That makes it all worthwhile.
Loved the idea of these products
Loved the idea of these products, makes a special card for the person receiving it
12 juni 2025
Omdöme utan inbjudan
Svar från Petalpal
Thank you so much! We're thrilled you loved the idea—it's all about creating something meaningful for the person receiving it. 💛
Easy to move through choices to payment.
30 juli 2025
Omdöme utan inbjudan
Svar från Petalpal
Easy to move through choices to payment.
Friends delighted with them
I have sent several of your cards to friends who have been delighted with them.
25 juli 2025
Omdöme utan inbjudan
Svar från Petalpal
That’s so lovely to hear—thank you for spreading the joy through our cards! We're truly grateful for your continued support. 💛
Svar från Petalpal
Thank you so much! We’re glad you loved the product and that it arrived quickly. Really appreciate your support! 💛
Send two flower pot cards
Send two flower pot cards ,
One arrived and made someone very happy the other one unfortunate didn’t arrive or got lost .
But card are beautiful
28 juli 2025
Omdöme utan inbjudan
Svar från Petalpal
Thank you for your lovely feedback — we're so pleased to hear one of the cards made someone happy! We're sorry the second card didn’t arrive as expected. We’ll look into this and follow up accordingly.
They are just a lovely gift for friends…
They are just a lovely gift for friends and family. They are unique. Delivery times vary quite a lot but thankfully this one got to my friend in time for her birthday. Send with plenty of time to spare to avoid disappointment. This is probably their only downfall.
27 juli 2025
Omdöme utan inbjudan
Svar från Petalpal
Thank you for your kind words and valuable feedback! We’re glad your friend received the gift in time and appreciate your tip about allowing extra time for delivery. We’re always working to improve and hope to make your future experiences even better.
Pretty PetalPal pop-ups prove popular!
I've ordered a selection of full-sized and mini PetalPal cards a couple of times now. These pretty cards have delighted everyone I've sent them to. Delivery has been within the promised timeframe and the cards have always been received in good condition. I'll be ordering again for sure.
4 juli 2025
Omdöme utan inbjudan
Svar från Petalpal
Thank you so much for your wonderful feedback! We’re delighted to hear that our PetalPal cards have brought joy to your recipients and that your experience with our delivery has been positive. We look forward to helping with your next order!
Easy peasy
What a great, easy to use website. The product pages are descriptive and the product videos help a lot.
26 juli 2025
Omdöme utan inbjudan
Svar från Petalpal
Thank you so much for your positive feedback! We're delighted to hear you found our website easy to use and the product pages helpful. Your support means a lot to us!
First order preferably best
Seeds received in packet. No damage to envelope
21 juni 2025
Omdöme utan inbjudan
Svar från Petalpal
Thank you for choosing us for your first order! We’re committed to making it the best experience possible and look forward to serving you. If you need any help, just let us know!
To make someone smile
My mum and her friend were very very happy to have received their flower cards
They show them off to all who come to their houses
So that makes me happy
5 maj 2025
Omdöme utan inbjudan
Svar från Petalpal
That’s so lovely to hear—thank you for sharing! We're so glad your mum and her friend enjoyed the flower cards. Knowing it brought joy to them (and to you) truly means a lot to us. 🌸
Product ok, delivery time poor
The product itself was fine. Given that this type of product would be ordered to arrive on or near a particular date, it took far too long to arrive at its destination. Ordered on 7th, hoping for delivery on or around 13th, it actually got there on 17th. Not acceptable.
17 juli 2025
Omdöme utan inbjudan
Svar från Petalpal
Hi Lucy,
Thank you for your feedback, and we're glad to hear you were happy with the product itself.
We’re sorry to hear it didn’t arrive when you had hoped. Just to clarify, as noted on our website and at checkout, our standard delivery timeframe is 5–10 days. Your order was placed on the 7th and delivered on the 17th, which is within this timeframe.
We truly appreciate you taking the time to share your experience, and we’ll certainly keep this in mind as we continue to improve our service.
Warm regards,
The PetalPal Team
Easy website clear & understandable
Easy website clear & understandable
18 juli 2025
Omdöme utan inbjudan
Svar från Petalpal
Thank you! We're so glad to hear the website was easy to use and clear. 😊 Let us know if you need anything else!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.