Pense Omdömen 269

I engaged with a number of well known established annuity companies who all guaranteed the highest annuity rate and also some lesser known companies. Pence were by far the easiest to deal with, Russell gave excellent advice during the quote process and thanks to him I got the best quote of all the companies I was dealing with, which I am delighted with. Once the quote was accepted Amber kept me informed on a weekly basis right up to receiving my first annuity payment. To sum Pence up they got me the best deal and gave me a great service in every step of the process and a big thank you to Russell and Amber.

Excellent company to deal with
Kept me informed about my pension all through the process
Katie /Amber etc were all very good at there rolls in sorting everything out
Would use again if I needed and information and help with any financial issues

Great service from start to finish. Amber went above & beyond to make sure I was kept updated at all times. She provided regular feedback on what turned out to be a nightmare case, albeit nothing to do with Pense. I could highly recommend them and Amber to any prospective customers and will refer any friends or family to their service.

Good service and communication throughout my dealings with Pense.
Good financial advice without trying to oversell their services

Excellent service from start to finish. I had been pondering on what to do with my small Sipp pension pot and a small works pension for a while, after contacting a few advisors I opted for Pense and I am so glad I did. The advice and service I received was excellent. From the initial appointment meetings through to the advice meetings and the ongoing communications flow throughout everything was top notch. All questions were answered clearly and options were explained simply. No hard sell anywhere along the line. Perfect. A big mention to all the team, Nick, Amber, Chloe, Katie, Harriet & Steve and all others in the background. Keep up the good work.

Pense, helped me to understand my pension options with clear and helpful guidance.
Great administration team who keep you updated through the whole process.
Thank you
Vincenzo

Excellent service great advice that left me confident in moving my pension.

From my initial contact with Pense I was pleased with their handling and clarity. Thoroughly professional and attention to detail faultess. My contact, Harriet Lyall, was very much hands-on and answered any queries I had promptly and clearly. Would definitely recommend to anyone lost in the mire of Pensions.

The first adviser firm I started to engaged with was pushy to the extreme and with high fee tag to go with it. So thank you Pense for restoring my faith in IFA's. The communications from them were few, but gave updates on the progress of my Annuity at each stage. Their fee was fixed for this service and was very competitive.

Pense did very little for me … but what they did do was excellent, and that’s the point. The best option for me, in my unusual circumstances, was not to purchase any financial product and Pense told me that in plain terms. So, Pense made nothing out of me but I got very good advice. If I need further pension advice, I shall surely turn to Pense.

What a relief to deal with Pense. I didn't realise the nature of questions one is asked when taking advice on pensions and my first experience from a large company was dreadful; aggressive,rude and no concept of service. James at Pense did a super job and brought a balance of humanity and professionalism. Once I decided to proceed, the administration team of Heather and Chloe and manager Harriett were again very personable and professional, both essential qualities. It is very rare for me to give 5 stars for anything, but in this instance totally deserved. I wish more providers were like Pense.

Very efficient follow-up process and customer service.

The financial guidance plus attention to detail re processing the pension transfer was excellent. The ongoing communications have been exemplary. Very happy with the service provided.

Very helpful and informative, kept me informed all the time

Taken a wee but if time to transfer my pension from St James’s Place but I’m finally very happy with the result. Ready

This company were great helped me sort out my pension from start to finish.They kept me updated with transactions between companies to release my pension to the very last minute to when it was sorted out
Complements to all at Pence
Would highly recommended them.

Great experience with pence everything woz so straight forward even i understood it haha.everything so so smooth highly recommend pence and all staff involved in my pension transfer thankyou so much everybody

This company were helpful and professional from start to finish. They ensured I fully understood the process and kept me informed every step of the way.
From the start I was informed which staff would be in touch with me . I was sent emails and photos so I felt very secure in the knowledge of who I was dealing with.
It is not often you can say a company goes above and beyond but I certainly felt this one did and would have no hesitation in recommending it to others.

I’m very happy with the service provided by Pense in arranging my retirement pension. Both the advice received from Kirk Yeomans and the subsequent organisation by Amber Garner have been completed professionally and with regular communication of progress. I can highly recommend them.

I came to see the pense guys who have been really helpful with my requirements and would recommend them 100% also they kept me informed at all times about what was happening and at the end we had a happy conclusion