Pennyandsinclair Omdömen 

195
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We had a great experience with Penny and Sinclair through the duration of our house sale process. We had a quick sale and Joe was great to work with from start to finish. Super responsive and supporti... Se mer

Betygsatt 5 av 5 stjärnor

We completed on our sale today. Angie Parmenter of Penny & Sinclair was fantastic and found us a great buyer. She really knows her area and is professional and calm. We really appreciated her help thr... Se mer

Betygsatt 5 av 5 stjärnor

Joe Worsell has fantastic from start to finish, helpful, hosest, kind, and calm. Joe gave good advice without judgement or being pushy. We totally trusted him in our home and he was always extremely p... Se mer

Betygsatt 5 av 5 stjärnor

Oliver and Maisy were so kind and helpful - and extremely understanding of my situation. I was never under any pressure to make a decision and they worked totally with me and at my pace. I would absol... Se mer

Företagsinformation

  1. Mäklare

Skrivet av företaget

At Penny & Sinclair we understand that our staff are our most valuable asset. Extended opening hours, exceptional service standards and a portfolio of the best properties in Oxfordshire have helped us to build strong relationships with our clients. The volume of referrals and repeat business is testimony to our hard earned reputation and we are renowned for quality, excellence and superior customer service.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

195 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,8

Alla omdömen

(195)

45 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great agent

We recently sold our house with Penny & Sinclair and had an outstanding experience. Sean, our agent, impressed us from day one with his professionalism and genuine enthusiasm. He conducted numerous viewings efficiently, ultimately selling our home within our desired timeframe. Sean and the team at Penny & Sinclair were consistently communicative and responsive throughout the process, ensuring everything ran smoothly. We highly recommend their services for anyone looking to sell their property with confidence.

5 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

first time landlord

Lucy and her team were thorough and prompt in sorting out what was needed to let our dear home. It was our first time letting our first time home, so you may imagine we were sentimentally attached. Lucy and her team supported us throughout the journey, and we felt confident in their expertise.

10 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I dealt with Penny and Sinclair for two…

I dealt with Penny and Sinclair for two short lets for my five-month stay in Oxford. Amber Littlechild was professional and courteous and was very helpful in every step of the process. Amber met me at the flat each time to deliver and pick up the keys and was available every time I needed assistance in between. I was also refunded my security deposit in a timely way without undue waiting. I would certainly lease through them again!

18 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional and courteous service

As a purchaser, I was delighted to engage with Joe Worsell and his colleagues at Penny and Sinclair. An informed, courteous, and professional service throughout the process, facilitating from sale agreement to completion in ten weeks.

4 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful experience

Joe was courteous, responsive, detail oriented and punctual and secured us a price over asking within first day of viewing! Wonderful experience.

15 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service for a house sale in Oxford

Penny and Sinclair dealt with my recent house sale in Oxford, which went without a hitch and with excellent personal service. We received valuations from a few estate agents and these varied quite widely, but we went with Penny and Sinclair since they provided the clearest rationale for their valuation. This decision was vindicated, since we accepted an offer above asking price within a few days. They clearly have a good understanding of the local market and pitched the property just right.

6 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent experience

We had an excellent experience with Penny & Sinclair, regarding both selling our old house and buying a new one, which completed a small chain. Our estate agent, Joe Worsell, was wonderful from the moment he showed us the house we ended up buying. Being polite and friendly, but impartial and professional, he earned our trust from the very beginning, so we were more than happy for him to manage the sale of our old house. We were prepared for a scenario that the house wouldn't sell fast enough, but it was done really quickly (and on top of that amidst a holidays season), we had 2 offers within 3 weeks. Joe continued to guide us further throughout the process, being always available, always happy to help, often going out of his way to provide the information and help that we needed. I warmly recommend Joe and P&S!! Thank you! 🌻

27 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Penny and Sinclair are the best

Can't recommend Penny and Sinclair enough!! After several terrible experiences with another estate agency, P&S completely surpassed all of my expectations (particularly Joe and his team). Joe is friendly, helpful and always strives to make the process as seamless and easy as possible. He was always responsive, respectful and was so dedicated. I felt like he was completely in my corner which made the selling process much easier to deal with.

3 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Definitely not on the side of the Tenant - Avoid.

As a tenant in a property managed by Penny and Sinclair I have the following feedback;

1. We made a complaint about black mould in the house 7 times over the course of 6 months. It was never dealt with, and we ended up leaving the property. - It was disgusting and had spread to three rooms!

2. Penny and Sinclair were the property managers and were most certainly more on the 'side' of the landlord, and not the tenant.

3. Other maintenance issues took months to get them solved.

4. Our assigned 'property manager' changed 4 times in the space of 14 months. (That tells me more about the company culture than anything else!)

5. At the end of the tenancy, it has taken a month (and counting) to get the final documentation and we still haven't had our deposit released!

Thinking of renting through Penny and Sinclair? - I would suggest you choose one of the other agencies in Oxford.

7 december 2023
Omdöme utan inbjudan
Logotyp för Pennyandsinclair

Svar från Pennyandsinclair

I am sorry to hear about the issues you have raised, we pride ourselves on providing a high level of service to both landlords and tenants and this falls below our usual standards. Please can you contact me directly to provide me with the details of your tenancy as I would like to look into your points in more detail lucy@pennyandsinclair.co.uk Lucy Lawton Smith Lettings Director

Betygsatt 5 av 5 stjärnor

Buying our first home

Our experience with Penny and Sinclair has been very pleasant from start to finish. Joe assisted us throughout the journey to buy our first home and he was very responsive and helpful to say the least. The process took a little longer than we expected but it was no fault of P & S who always kept us informed of any delays and would go above and beyond to do anything they could from their end. Overall, we are very happy with the service and would definitely recommend for sellers or buyers.

31 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Penny & Sinclair - great experience.

Penny & Sinclair have handled two sales for me over the last 10 years, the most recent has just completed. In both cases they were excellent, the lasted was a complicated sale, that was handled with a professional yet friendly manner. ALL calls were answered, all emails replied to, with the flow of information timely and informative. Highly recommended, all estate agents should work this way - very impressive.

15 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

We've just exchanged on a property through Penny and Sinclair Oxford. The experience has been excellent from start to finish. I had full confidence in sales manager Joe Worsell whose knowledge, integrity and sense of fairness guided us through what can sometimes be a daunting process. A great team too.
For selling or buying a property I highly recommend this agency.
Susan
Cowley, Oxford

17 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rented a beautiful house in Summertown…

Rented a beautiful house in Summertown for 4 months through Penny and Sinclair. I live in Australia and yet arranging everything remotely was hassle free and the team have been very responsive to my queries whilst living in the house.

1 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding Short Let in Oxford by Penny & Sinclair

We approached Penny & Sinclair when my family needed short-term accommodation in Oxford this summer. Over three months, we stayed in two areas, Jericho and Summertown, and right from the start, it was outstanding. Georgia Guy, who's in charge of short lets, made everything easy for us, from moving in to leaving. She and her team found the perfect lets for us in no time, understanding exactly what we needed.

Throughout both stays, we were in the good hands of Georgia, Emily, and Amber. They paid attention to the little things that mattered to us, especially since we were there with our two daughters. Their prompt responses and the initiative they took to ensure our comfort made it clear they understood the nuances of a travelling family's needs.

Getting our deposit back was no hassle at all, and they did so with the highest level of professionalism. What also stood out was how they planned our check-out around our hectic schedule, which meant one less thing to worry about.

Penny & Sinclair aren't just doing business. They genuinely care, and it shows in how they treat you. It's like they're welcoming you into a community, not just renting you a place to stay. We can't recommend Penny & Sinclair enough for any family looking for a worry-free stay in Oxford. We're looking forward to our next stay with them!

A special thanks to Georgia, Emily, and Amber for making our stays memorable.

24 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very Professional

Sean was great from the start. Informative without being intrusive. Excellent communication. I would highly recommend doing business with. Very Professional.

26 oktober 2023
Omdöme utan inbjudan

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