I mistook this company’s site for Adobe Acrobat, which is easy to do, and bought their software. As I downloaded it, I realised my mistake and immediately emailed them asking for a refund. My money wa... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was okay trying to get a document sorted Charged 50p then 48 hours they charged me 39.90 for a monthly subscription before trying to cancel this!. I can’t log into my account Click on changed password... Se mer
Företaget har svarat
I found pdf-pro to be a convenient tool for managing PDF documents. The site is easy to navigate, and converting files is straightforward. However, I had issues with payment clarity that need addressi... Se mer
Företaget har svarat
I found pdf-pro to be a convenient tool for managing PDF documents. The site is easy to navigate, and converting files is straightforward. However, I had issues with payment clarity that need addressi... Se mer
Företaget har svarat
Företagsinformation
Om pdf-pro.io
Skrivet av företaget
![](https://cdn.trustpilot.net/consumersite-businessunitimages/61bafb94150950e56c0bf40b/profile-description/Convertdocu-com-n-1-des-convertisseur-2.jpg")
Kontaktuppgifter
Storbritannien
- +44 2080687193
- contact@pdf-pro.io
- pdf-pro.io
4,2
Bra
11 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Comportamento scorretto
Comportamento scorretto. Ho visionato il sito circa un mese fa cercando informazioni. Non ho espresso consapevolmente nessuna volontà di acquisto abbonamento Due giorni fa mi sono trovata un addebito di 39,90 euro. Ritengo doveroso il rimborso.
22 maj 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Buongiorno Giuseppina Giovanelli,
Siamo davvero dispiaciuti di apprendere della sua esperienza e comprendiamo il disagio causato dall’addebito. Il nostro servizio offre la possibilità di testare la piattaforma prima di qualsiasi impegno e il nostro team è a disposizione per assisterla nella gestione del suo abbonamento e risolvere ogni problema.
La invitiamo a contattare il nostro servizio clienti all’indirizzo contact@pdf-pro.io o al numero 02 52 68 07 74 (dal lunedì al sabato, dalle 8:00 alle 20:00) così da poter esaminare il suo caso nel dettaglio e trovare la soluzione migliore.
La sua soddisfazione è molto importante per noi e restiamo a sua completa disposizione per chiarimenti e supporto.
Buona giornata,
Il team PDF Pro
I was charged €39.90 for a subscription…
I was charged €39.90 for a subscription that doesn’t exist
I used this service only once and paid €0.50. Shortly after, I was charged €39.90 for a subscription I never signed up for.
There is no login, no account dashboard, and no way to manage or even view this so-called subscription — because it simply doesn’t exist.
I never gave consent for any recurring charge, nor did I receive any confirmation email. This is completely unacceptable.
I have contacted customer support and I expect a full and immediate refund. Judging by similar experiences shared by others, this seems to be a recurring issue. Be very careful before using this service.
25 maj 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hello Magda Cirignano,
We are truly sorry to hear about your experience and understand your concerns regarding the subscription charges. Please note that our service offers the possibility to test the platform before any commitment, and our team is here to assist you in managing your subscription and resolving any issue.
We invite you to contact our customer support directly at contact@pdf-pro.io or by phone at 02 52 68 07 74 (Monday to Saturday, 8 a.m. to 8 p.m.) so we can review your case in detail and find the best solution for you.
Your satisfaction is very important to us, and we remain at your disposal to clarify any misunderstanding and support you.
Very good day,
The PDF Pro Team
This has made us easily create self…
This has made us easily create self sick note
23 maj 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hello SAFUVAN RASHID,
Thank you for your kind feedback!
We’re happy to hear that our service was easy to use and helped you get the documents you needed to support your absence. If you ever need assistance, feel free to contact us at contact@pdf-pro.io or by phone at 02 52 68 07 74, Monday to Saturday from 8:00 AM to 8:00 PM.
Best regards,
The PDF Pro Team
Ti addebitano anche se hai disdetto .
Pessimo Da 3 mesi continuano ad addebitarmi ingiustamente 39,90pur non avendo alcun abbonamento attivo...non riesco a bloccarli..non risulta alcun abbonamento attivo né mi è mai arrivato alcun avviso di addebito ... agirò quanto prima...
15 maj 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Buongiorno Massimo Contarato,
Siamo davvero dispiaciuti di apprendere della situazione che descrive.
Desideriamo rassicurarla che nessun addebito può avvenire senza il suo consenso esplicito e che tutti gli abbonamenti attivi sono sempre visibili nel suo account. Comprendiamo che questa situazione possa essere frustrante e la invitiamo a contattare il nostro servizio clienti per poter verificare insieme il suo caso e risolvere il problema al più presto.
Inoltre, le ricordiamo che è possibile testare il nostro servizio prima di qualsiasi impegno, per essere sicuri che risponda alle sue esigenze.
Per qualsiasi altra richiesta o assistenza, il nostro team è a sua disposizione all’indirizzo contact@pdf-pro.io o al numero 02 52 68 07 74, dal lunedì al sabato, dalle 8 alle 20.
Le auguriamo una buona giornata,
Il team PDF-Pro
Great service easy to use
Great service easy to use, was able to get my documents to support my absence.
13 maj 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hello Jade,
Thank you for your kind feedback! We’re happy to hear that our service was easy to use and helped you get the documents you needed to support your absence. If you ever need assistance, feel free to contact us at contact@pdf-pro.io or by phone at 02 52 68 07 74, Monday to Saturday from 8:00 AM to 8:00 PM.
Best regards,
The PDF Pro Team
Suite de mon post du 10/04.
Suite de mon post du 10/04.
L'entreprise m'a répondu de les contacter pour annuler cet abonnement indûment souscrit. Il m'a été répondu que je n'avais qu'à apprendre à lire ...et de nouveau on veut me prélever 39€90... Quelle honte. Rien de professionnel...
10 april 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Bonjour Nadège,
Nous sommes désolés d'apprendre votre expérience et comprenons votre frustration. Notre service client reste à votre disposition pour étudier votre situation en détail et trouver une solution adaptée. N’hésitez pas à nous contacter directement à contact@pdf-pro.io ou par téléphone au 02 52 68 07 74, du lundi au samedi de 8 h à 20 h.
Très bonne journée,
L’équipe PDF Pro
This company help me with my documents…
This company help me with my documents p60 very quickly I really recommend this company
5 maj 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hello Kristyna Irmanova,
Thank you for your kind words! We're delighted to hear that our service helped you quickly with your P60 documents. Your recommendation means a lot to us.
If you ever need assistance, don’t hesitate to reach out at contact@pdf-pro.io or by phone at +33 2 52 68 07 74, Monday to Saturday, from 8:00 AM to 8:00 PM.
Best regards,
The PDF Pro Team
Svar från pdf-pro.io
Hello Veronica Ranieri,
Thank you for your positive feedback! We're glad you're satisfied with our service. If you need any assistance, feel free to contact us at contact@pdf-pro.io or by phone at +33 2 52 68 07 74, Monday to Saturday, from 8:00 AM to 8:00 PM.
Best regards,
The PDF Pro Team
ottimo programma per lavorare i pdf in…
ottimo programma per lavorare i pdf in maniera semplice
3 maj 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Buongiorno Fabrizio Miscia,
Grazie mille per il vostro gentile feedback ! Siamo felici che il nostro programma per lavorare i PDF in modo semplice vi piaccia. Per qualsiasi domanda o necessità, non esitate a contattarci via email a contact@pdf-pro.io o telefonicamente al +33 2 52 68 07 74, dal lunedì al sabato, dalle 8:00 alle 20:00.
Cordiali saluti,
Il team PDF Pro
Excellent service and really easy to use
Excellent service and really easy to use
3 maj 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hello,
Thank you for your positive feedback! We're delighted to hear that you found our service excellent and easy to use. If you ever need assistance or have any questions, feel free to reach out to us at contact@pdf-pro.io or by phone at 02 52 68 07 74, Monday to Saturday from 8 a.m. to 8 p.m.
Best regards,
The PDF Pro Team
Scammers
Same as all the other one star reviews, they make you pay 50c for what you think is a one and go operation and then, days later, they charge you 40 euros a month for a service that doesn't exist because after the first time it doesn't make you login anymore and the reset password doesn't work.
All the good reviews here seems botted and not real so be aware. The only way to unsubscribe is to go to the footer (scroll down all the way) and click on the "termination" line. It took me a while because the site makes it very hard for you to find it.
It feels like they're trying every way to scam you but in a legal way.
28 april 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hello,
Thank you for sharing your experience. We’re sorry to hear about the difficulties you’ve encountered with our service. Your feedback is important, and we take it seriously to improve the clarity and usability of our platform.
If you need assistance with your subscription or any other issue, please do not hesitate to contact us at contact@pdf-pro.io or by phone at 02 52 68 07 74, available Monday to Saturday from 8 a.m. to 8 p.m. We’re here to help you.
Best regards,
The PDF Pro Team
Escrocs
Escrocs ! Service prétenduement gratuit. Débit automatique de votre carte de crédit sans préavis et sans information. Découverte 6 mois de facturation, sans accord préalable et sans contrepartie !
20 september 2024
Omdöme utan inbjudan
Svar från pdf-pro.io
Bonjour Guillaume Feld,
Nous comprenons votre mécontentement et sommes désolés pour cette mauvaise expérience. Sachez que notre service client reste à votre disposition pour étudier votre situation en détail et vous accompagner au mieux. N’hésitez pas à nous contacter à l’adresse contact@pdf-pro.io ou par téléphone au 02 52 68 07 74, du lundi au samedi, de 8 h à 20 h.
Merci de votre retour, il nous aide à améliorer notre service.
Très bonne journée,
L’équipe PDF Pro
Esperienza terribilmente negativa
Esperienza terribilmente negativa. Ho riscontrato un addebito di 39.90 euro senza aver sottoscritto alcun abbonamento consapevolmente. Lo trovo un comportamento avido e meschino, approfittarsi così della gente, dal momento in cui l'offerta non è stata chiara e per il fatto che non sia stato fornito un consenso esplicito per l'addebito automatico. La legge prevede che le condizioni contrattuali debbano essere comunicate in modo chiaro e trasparente, e che il consenso del consumatore debba essere espresso in modo univoco e consapevole.
Nel mio caso, non ho ricevuto alcuna conferma esplicita dell'abbonamento e del costo associato, e non sono stato informato in modo chiaro della scadenza del periodo di prova e del successivo addebito automatico.
Pertanto, ritengo che l'addebito sia stato effettuato senza il mio consenso informato e che sia stato violato il mio diritto come consumatore. Chiedo pertanto che l'addebito sia annullato, altrimenti mi rivolgerò alle autorità competenti.
Sconsiglio profondamente
26 april 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Buongiorno Eugenio Grassini,
Ci dispiace molto per la sua esperienza negativa e comprendiamo la sua frustrazione. La trasparenza etica e il rispetto dei diritti dei consumatori sono fondamentali per noi.
Il nostro servizio clienti è a sua completa disposizione per esaminare nel dettaglio la sua situazione e trovare una soluzione adaptée. Non esiti a contattarci via email all’indirizzo contact@pdf-pro.io o telefonicamente al numero 02 52 68 07 74, dal lunedì al sabato, dalle 8:00 alle 20:00.
La ringraziamo per il suo feedback, che ci aiuta a migliorare.
Cordiali saluti,
Il team PDF Pro
Quick easy download for self cert
26 april 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hello Adrian Hughes,
Thank you for your feedback! We're glad to hear you found the download process quick and easy. 😊
If you ever need assistance, feel free to reach out to us by email at contact@pdf-pro.io or by phone at 02 52 68 07 74, Monday to Saturday, from 8 a.m. to 8 p.m.
Best regards,
The PDF Pro Team
ABSOLUTE SCAMMERS CURRENT FRAUD INVESTIGATION GOING ON
ABSOLUTE HORRIBLE SCAMMERS STAY AWAY AT ALL COSTS!!! CURRENT FRAUD INVESTIGATION GOING ON.
i have payed 0.50p for a pdf and the next day they charged me £39.10 without any of my consent and my bank luckily notified me about this unauthorised payment dan blocked any further payments to these scammers and LITERALLY A DAY LATER THEY TOOK MONEY OUT AGAIN BY CHANGING THEIR MERCHANT NAME SO A FRAUD INVESTIGATION IS GOING ON AGAINST THEM.
21 april 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hello Dills,
We’re truly sorry to hear about your experience and the frustration this has caused. Please be assured that we take this type of feedback very seriously.
Our service does include a subscription option, and all related information is presented during the order process. That said, we understand that it can sometimes be missed, and we’re here to help resolve the situation as quickly as possible.
We invite you to contact our customer support so we can review your case in detail and assist you personally. You can reach us by email at contact@pdf-pro.io or by phone at 02 52 68 07 74, Monday to Saturday, from 8 a.m. to 8 p.m.
Thank you for bringing this to our attention.
Best regards,
The PDF Pro Team
MENTION IT BEFORE
it went, well but it should be said before that I have to write a review
24 april 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hello FRANK,
Thank you for your feedback!
We're glad to hear things went well overall. 😊 You're absolutely right — we’ll make it clearer in advance when a review is requested. Your input helps us improve the experience for everyone.
If you have any questions, feel free to reach out to us at contact@pdf-pro.io or by phone at 02 52 68 07 74, Monday to Saturday, from 8 a.m. to 8 p.m.
Best regards,
The PDF Pro Team
Svar från pdf-pro.io
Buongiorno Tiziana Morresi,
Grazie mille per il suo commento positivo! 😊
Siamo felici di sapere che il nostro servizio ha soddisfatto le sue aspettative.
Per qualsiasi necessità, non esiti a contattarci via email all’indirizzo contact@pdf-pro.io o per telefono al 02 52 68 07 74, dal lunedì al sabato, dalle 8:00 alle 20:00.
Molto buona giornata,
L’équipe PDF Pro
molto bene pdf-pro.io
Great experience the site provides a very good service five stars deserved
22 april 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hi Andrea,
Thank you so much for your kind words! 😊
We’re thrilled to hear that you found our service simple, fast, and easy to use — that’s exactly what we aim to deliver.
If you ever need assistance, feel free to reach out to us at contact@pdf-pro.io or call us at +44 20 8068 7193 (Monday to Saturday, 8am to 8pm).
Best regards,
The PDF-Pro Team
They are scamming people offering a 50p…
They are scamming people offering a 50p service but in small print it signs you up to a £40 a month subscription you will be charged for in 2 days. I contacted the company as soon as I seen the charge and I was told its clear and my fault so no refunds. Scum bags, most good review fake. Check every bad review says same thing as me. Avoid at all costs
15 april 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hi Jake Kimberley,
Thank you for your message. We're sorry to hear you feel this way.
Our goal is to provide a clear and helpful service, and we do state during the sign-up process that the £0.50 offer includes a trial, followed by a subscription if not cancelled within the trial period. We understand that this may not have been as visible as expected, and we're currently working on improving transparency across the site.
If you haven’t already, please reach out to us at contact@pdf-pro.io or by phone at +44 20 8068 7193. We're available Monday to Saturday, from 8 AM to 8 PM, and we’ll be happy to review your case in detail and see how we can assist you further.
Very good day,
The PDF Pro Team
Scammers
Scammers! After paying 50p for a pdf in which I didn’t receive a couple of days later I was charged £39.90. I contacted the company and was told the payment is pending and it wouldn’t come out of my bank account and i would be refunded. A couple of days have passed and the transaction has came out of my bank. Awful company. Would not recommend
11 april 2025
Omdöme utan inbjudan
Svar från pdf-pro.io
Hi Ellie Williams,
Thank you for your review, and we’re truly sorry to hear about your experience.
Our £0.50 trial is followed by a subscription if not canceled during the trial period, as clearly explained in our terms during sign-up. However, we completely understand your frustration—especially since you were initially told the payment was pending and then saw the charge go through.
We’d love the opportunity to make this right. Please reach out to us directly at contact@pdf-pro.io or by phone at +44 20 8068 7193. Our team is available Monday to Saturday, from 8 AM to 8 PM, and we’ll do everything we can to review your case and help you.
Very good day,
The PDF Pro Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.