PC Specialist Ltd Omdömen 

2 198
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Aaaaah PCSpecialist.... hard to find anything negative to say about it. From the website, to the options, the configurations, the assembling team, support, communications. It's a pleasure from... Se mer

Betygsatt 4 av 5 stjärnor

The speed of which I received my PC is exceptional. The parts in the build are exactly what I ordered which is great considering demand at the moment. The only downside was one of the feet on the ca... Se mer

Betygsatt 5 av 5 stjärnor

It was amazing, i picked my parts and they build the PC for me. The follow-up emails were much appreciated and i was thinking it would take a while to arrive but it came within a after i placed my ord... Se mer

Betygsatt 5 av 5 stjärnor

Very reassuring and positive experience from ordering on line to delivery. Spoke to technical staff during the build and also received images of the PC when build was completed. I was impressed with... Se mer

Företagsinformation

  1. Datorbutik

Informationen kommer från olika externa källor

Manufacturer of performance custom computers and laptops. Customise your ideal gaming PC or laptop using our advanced configurator.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(2 198)

194 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Speed and Quality

The speed of which I received my PC is exceptional.
The parts in the build are exactly what I ordered which is great considering demand at the moment.
The only downside was one of the feet on the case was missing a rubber foot.

8 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

One very satisfied customer

Very reassuring and positive experience from ordering on line to delivery. Spoke to technical staff during the build and also received images of the PC when build was completed. I was impressed with how each step from parts prep to final testing was communicated to me.

20 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

perfection

Aaaaah PCSpecialist....
hard to find anything negative to say about it.
From the website, to the options, the configurations, the assembling team, support, communications.
It's a pleasure from start to finish.
And then you receive your machine, and everything gets even better.
this is my second order on PCSpecialist. My previous config was a mid gaming pc 6years ago and i never had any issue with the hardware.
will be back again... in another few years !
Thank you !

1 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great

Great, my pc arrived very quickly, and in excellent condition! I recommend them, they’re very professional!

12 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent job

Excellent. Professional and responsive. I wish they had a better B2B warranty (longer and On-Site), but overall it's a great experience.

6 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Faulty PC and Endless Delays

I ordered a brand-new PC on July 24th, and by August 10th I still didn’t have a working computer.

The PC arrived with a hardware fault, and after contacting support and returning it, I was told that it would be prioritised for inspection. I was then told that it could take another week just to be looked at.

This is completely unacceptable. I paid for a brand-new computer and expected it to arrive fully functional. Instead, I’ve spent weeks dealing with a faulty PC, returns, waiting times and customer service.

What makes it even more frustrating is that I was initially told it would be prioritised, only to be told later that I have to wait in a queue.

Very poor experience from start to finish. I would not recommend this company based on how this situation has been handled.

24 juli 2026
Omdöme utan inbjudan
Logotyp för PC Specialist Ltd

Svar från PC Specialist Ltd

Hello,

Thank you for your review and we are sorry for your experience so far.

I understand that part of the delay has sadly been due to the logistics of shipping the system from your location, but i can see that the system is now back with us and remains under a priority.

I can also see that we are working to get this matter resolved as quickly as possible, and we will remain in direct contact with yourself.

Kind regards,
PCSpecialist

Betygsatt 5 av 5 stjärnor

Having used PCSpecialist previously I…

Having used PCSpecialist previously I had no concerns about using them again for the purchase of two laptops which are now being used in DR Congo. One with a UK keyboard and the other with a French keyboard. The system worked as expected with regular updates to confirm the progress of the work and testing required the delivery (somewhat ahead of expected schedule) was seamless.

I have no concerns about recommending PCSpecialist Ltd for those requiring a superior service.

10 juli 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

A very powerful computer for the money

The computer supplied is very powerful fir the price and nearly silent in general operation. From order to delivery was swift. However, when it arrived several components had come loose and required reseating.

24 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

An excellent service

An excellent service - the ordering process on the website was helpful, and the communication during build and delivery - world class.
PC arrived quickly and two weeks in - very happy.

17 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Happy returning Customer

This is my second PC from PC Specialist!

Vert easy and straight forward online ordering and arrived as promised, in a very strong carton box. The best thing about the their PC builds is that they're free of bloatware.

I will be purchasing my next PC from them!

10 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought an expensive laptop to work…

I bought an expensive laptop to work abroad with. After 8 months the battery burned out and melted internal parts of the laptop. I was able to send it back because luckily my mum visted me abroad. But they did argue how the battery was out of warrenty for a bit. Until i reminded them they have to provide a year warrenty. Now the laptop has been fixed. But its in england. Its 150 quid to post it. And i will have to pay 300 import tax on it. Very disappointing, going to cost me a fortune just to get it back. I would of rather had a refund so i could buy a local device and not spend 450 just to get my laptop back.
They were pretty nice and did go through with my repairs free of charge eventually. But i still cant get my laptop back and its a huge hassle. I got a great device. It wasnt the cheapest laptop on the list. I customised it for my needs.
Im very frustrated with them. Since the staff was helpful im giving them 2 stars not 1. Asking round this doesnt seem to be uncommon that people have issue with the company.

Was interesting they responded to this review saying tough luck. I wouldnt recommend the company. The device just should not have broken to cause me so much extra hassle and expense. A laptop is designed for travel, i took super care of it, and had a power regulator installed before the plug in case there were issues. And it died. They want me to replace the battery every 8 months i guess. Oh and i had to buy a cheap laptop out here to continue work. So buying from pc specialist has nearly cost me £1000 extra because they sold me poor goods

12 mars 2026
Omdöme utan inbjudan
Logotyp för PC Specialist Ltd

Svar från PC Specialist Ltd

Hello,

Thank you for your review and we are sorry to hear this.

We would like to review the details of your review further, but at this time, we don't have your order information, so we will request this from you through Trustpilot.

Kind regards,
PCSpecialist

****EDIT****
Hello,

Thank you for providing your order information.

Having reviewed your order, we can confirm that the battery was outside its warranty period sadly. As batteries are consumable components, they carry a 6-month warranty, because the lifespan can vary significantly depending on usage and charging patterns

That said, it is positive to see that the team took your circumstances into consideration and offered a replacement battery at no additional cost to yourself.

We completely understand that the cost of returning the laptop to your current location is frustrating. Unfortunately, our warranty service is provided in the country where the product was purchased, so we're unable to cover international shipping costs or any import charges that may apply when a customer has relocated overseas.

We're pleased our team was able to resolve the repair for you, and we're sorry that the overall experience didn't meet your expectations.

We appreciate you taking the time to share your feedback.

Kind regards,
PCSpecialist

Betygsatt 5 av 5 stjärnor

All I could’ve asked for.

The build was completed sooner than I expected and delivered in excellent condition.
I appreciated how they kept me updated on each stage of production.
Would recommend to anyone uncomfortable with the process of building their own PC.

21 juli 2026
Omdöme utan inbjudan

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