Awful experience — felt like dealing with loan sharks The salesman I bought my daughter’s bed from was lovely and understanding. 5 stars for him. Everything after that was a nightmare. I h... Se mer
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I had a great experience with Pay Per Week Carpets, especially dealing with Mick. He was very professional, easy to talk to, and extremely polite throughout the whole process. Mick clearly explai... Se mer
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“Fantastic service from start to finish. My sofa was delivered on time and the delivery team were extremely professional, respectful of my home, and took great care bringing everything in. The quality... Se mer
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Having purchased and had no issue first time around thought I'd purchase again. Well service second time alot different. The wrong door rod had been ordersd so they've fitted it but its not flush as... Se mer
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Företagsinformation
Skrivet av företaget
Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.
Kontaktuppgifter
Moorhead House, S66 1AA, Rotherham, Storbritannien
- 01709 732641
- info@payperweek.co.uk
- payperweek.co.uk
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent drivers were great and love…
Excellent drivers were great and love the sofa

Svar från Pay Per Week
I have used this company twice now and…
I have used this company twice now and they are very reasonable great quality flooring and friendly staff I would recommend highly

Svar från Pay Per Week
Very quick and easy process
Very quick and easy process. Affordable repayments too and very happy with what we have purchased.
Would recommend for sure.

Svar från Pay Per Week
Great service from start to finish rep…
Great service from start to finish rep Mike Was amazing throughout highly recommended

Svar från Pay Per Week
Bought a bed from this place
Bought a bed from this place. Mike, the rep was the one who helped me with everything. From start to finish. Top guy. Would defo recommend.

Svar från Pay Per Week
My sales agent was lovely very friendly…
My sales agent was lovely very friendly and polite, she was very understanding. I love the fact that she didnt take an advantage of how desperate iam for a new bed but didn't have the deposit she easnt push me to pay it or try n get the money to pay the deposit I told her I could it next week she said ok we can sort something out will 💯 use this company again.

Svar från Pay Per Week
Mike Hoy was my sales rep
Me and my wife booked an appointment and a sales guy called Mike Hoy contacted me to arrange an appointment, when he visited our home he made us feel very comfortable and he seemed very knowledgeable, we would definitely recommend him and pay per week.

Svar från Pay Per Week
Mike was very helpful this is the…
Mike was very helpful this is the second time I've had Mike come and do measurements he's always well manner and great chat
Got my carpet done in January and still looks amazing just placed my second order for my living room and sons bedroom I can't wait to see the end results

Svar från Pay Per Week
Awful customer service
Honestly I wish I’d listened and read the reviews more. Shocking customer service the lady on the phone needs training she’s disgusting to say the least. Waited for a sofa, oh it came but the drivers swearing and luckily I have caught it on ring door bell. They said it didn’t fit but if you listen to the man he said he is not f***ing around and did not try. Took photos to send to themselves, I receive a text saying sofa been delivered … erm no it hasn’t, NOONE from here called me to explain anything so I have had to chase numerous time, advised I want to cancel and that I’d be charged for that I don’t think so I have no goods, wasting money on chasing. Luckily my bank listened to me and refunded my £300 I am not being scammed. Avoid avoid avoid
Update - Rebecca if you are the rude lady who constantly answers the phones then no I won’t be dealing with you at all. The customer service is shocking. & like I said on Facebook the video is on TikTok I am not longer wasting my time

Svar från Pay Per Week
Had my stairs and landing done well…
Had my stairs and landing done well happy with it and the fitters was so friendly

Svar från Pay Per Week
So far so good nice customer services
So far so good nice customer services. Lovely ppl who came to install my bed.
Only downside was time 6 am to come and fit my bed and install it. I would say that time is a bit excessive and complaints from neighbours due to screwing and installing a bed at 6 am. Other than that it has all been ok so far

Svar från Pay Per Week
Couldnt be more pleased
Couldnt be more pleased, take an amount that suited my budget, so glad i chose this company.

Svar från Pay Per Week
Couldn’t be more happier with the…
Couldn’t be more happier with the service my sales rep was Justin 100% customer service skills ,Justin spent a lot time helping me (I bet he hated me at the end hehe) would highly recommend pay per week thanks Justin

Svar från Pay Per Week
Mike that came out was brilliant…
Mike that came out was brilliant explained everything funny with it very helpful not pushing for a sale 100%

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Amazing company the salesman John went…
Amazing company the salesman John went above and beyond with everything from start to finish always there if you need him, amazing floor well worth the price good quality +++++

Svar från Pay Per Week
From making an order on a bed it was…
From making an order on a bed it was delivered 2 weeks later the gentlemen who delivered and put it together were wonderful respectful polite and did a wonderful job, I have used this company for all carpets in my house also will always use them.

Svar från Pay Per Week
Quite knowledgeable about products
Quite knowledgeable about products, friendly helpful staff. Bought mattress then bought laminate flooring for downstairs. Looks amazing. Will defo purchase other products.

Svar från Pay Per Week
I had 2 bedroom carpets fitted
I had 2 bedroom carpets fitted .
1 of them was fine but second one was off a end role , and had a line through it so it looks like it’s been pieced . I rung up to complain but all there reply was it will disappear over time . But it’s been a couple of months now and it’s still visible . I would not use this company again .

Svar från Pay Per Week
I found the service very very poor
The service I received was exceptionally poor. When I spoke to the account manager, they simply transferred me to customer service. It is disheartening that the manager is unable to assist customers. Additionally, it is unfortunate that the purchase limit is one item at a time.

Svar från Pay Per Week
Second time using them
Second time using them. Everything was going perfect....as well as the fitter, great job....but left a right mess behind! Cut carpet and underlay left dumped by front door, on interior windowsills, one of his tools (which i called the shop but never bothered to get back to me or collect it).

Svar från Pay Per Week
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