Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Awful experience — felt like dealing with loan sharks The salesman I bought my daughter’s bed from was lovely and understanding. 5 stars for him. Everything after that was a nightmare. I h... Se mer

Betygsatt 5 av 5 stjärnor

I had a great experience with Pay Per Week Carpets, especially dealing with Mick. He was very professional, easy to talk to, and extremely polite throughout the whole process. Mick clearly explai... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

“Fantastic service from start to finish. My sofa was delivered on time and the delivery team were extremely professional, respectful of my home, and took great care bringing everything in. The quality... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Having purchased and had no issue first time around thought I'd purchase again. Well service second time alot different. The wrong door rod had been ordersd so they've fitted it but its not flush as... Se mer

Företaget har svarat

Företagsinformation

  1. Mattbutik
  2. Sovrumsmöbler
  3. Leverantör specialtillverkade möbler

Skrivet av företaget

Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

664 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 78 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have used this company twice now and…

I have used this company twice now and they are very reasonable great quality flooring and friendly staff I would recommend highly

5 maj 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Claire, thank you so much for the great review, we really do appreciate it. King regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Very quick and easy process

Very quick and easy process. Affordable repayments too and very happy with what we have purchased.
Would recommend for sure.

9 maj 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Thank you so much for the review Russell. So pleased to hear you are happy with your product and the service! Kind Regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Great service from start to finish rep…

Great service from start to finish rep Mike Was amazing throughout highly recommended

2 juni 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Thank you so much for the 5 star review! We are so pleased to hear you are happy with the service we provide, and I will pass on your feedback also. Kind Regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Bought a bed from this place

Bought a bed from this place. Mike, the rep was the one who helped me with everything. From start to finish. Top guy. Would defo recommend.

19 maj 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Tony, thanks so much for the 5* review! I will be sure to pass this feedback on. Kind Regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

My sales agent was lovely very friendly…

My sales agent was lovely very friendly and polite, she was very understanding. I love the fact that she didnt take an advantage of how desperate iam for a new bed but didn't have the deposit she easnt push me to pay it or try n get the money to pay the deposit I told her I could it next week she said ok we can sort something out will 💯 use this company again.

10 juni 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Laura, thank you so much for the review! I will make sure to pass this great feedback on to the agent and their manager! Thanks again, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Mike Hoy was my sales rep

Me and my wife booked an appointment and a sales guy called Mike Hoy contacted me to arrange an appointment, when he visited our home he made us feel very comfortable and he seemed very knowledgeable, we would definitely recommend him and pay per week.

3 mars 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello, thank you so much for the 5* review. we really appreciate it! Thanks, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Mike was very helpful this is the…

Mike was very helpful this is the second time I've had Mike come and do measurements he's always well manner and great chat
Got my carpet done in January and still looks amazing just placed my second order for my living room and sons bedroom I can't wait to see the end results

9 juni 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Siobhan, thank you so much for the great review! We are so pleased to hear you are happy with your carpet. Kind regards, Rebecca @ PPW

Betygsatt 1 av 5 stjärnor

Awful customer service

Honestly I wish I’d listened and read the reviews more. Shocking customer service the lady on the phone needs training she’s disgusting to say the least. Waited for a sofa, oh it came but the drivers swearing and luckily I have caught it on ring door bell. They said it didn’t fit but if you listen to the man he said he is not f***ing around and did not try. Took photos to send to themselves, I receive a text saying sofa been delivered … erm no it hasn’t, NOONE from here called me to explain anything so I have had to chase numerous time, advised I want to cancel and that I’d be charged for that I don’t think so I have no goods, wasting money on chasing. Luckily my bank listened to me and refunded my £300 I am not being scammed. Avoid avoid avoid

Update - Rebecca if you are the rude lady who constantly answers the phones then no I won’t be dealing with you at all. The customer service is shocking. & like I said on Facebook the video is on TikTok I am not longer wasting my time

2 juni 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Samantha, I am sorry to hear you are dissatisfied with the service. We have asked you multiple times to send in the ring door bell footage so that we can review and then take necessary disciplinary action if required. We did provide you with the measurements of the sofa to make sure it would fit, and unfortunately the delivery drivers could not access the back of the property to try and get the sofa through another door. If you wish to discuss this further, please email me at rebeccagreen@payperweek.co.uk, or call me at 01709 732641. Kind Regards, Rebecca.

UPDATE - Hello, I have not spoken with yourself but do wish to, in order to resolve this for you. Please either call or email me to discuss further. Thanks, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

So far so good nice customer services

So far so good nice customer services. Lovely ppl who came to install my bed.
Only downside was time 6 am to come and fit my bed and install it. I would say that time is a bit excessive and complaints from neighbours due to screwing and installing a bed at 6 am. Other than that it has all been ok so far

2 maj 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Sally, thank you so much for the 5 star review! Really happy to hear your happy with the delivery drivers and product. Thanks, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Couldnt be more pleased

Couldnt be more pleased, take an amount that suited my budget, so glad i chose this company.

4 april 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Denise, thank you so much for the great review! Thanks, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Couldn’t be more happier with the…

Couldn’t be more happier with the service my sales rep was Justin 100% customer service skills ,Justin spent a lot time helping me (I bet he hated me at the end hehe) would highly recommend pay per week thanks Justin

22 maj 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hi Sarah, thank you so much for the great review! I will be sure to pass this feedback on to Justin and the management team. Kind Regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Mike that came out was brilliant…

Mike that came out was brilliant explained everything funny with it very helpful not pushing for a sale 100%

20 maj 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hi Debbie, thank you so much for the review! We're so pleased to hear you had a great experience, and I will be sure to pass your positive feedback on also! Kind regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Amazing company the salesman John went…

Amazing company the salesman John went above and beyond with everything from start to finish always there if you need him, amazing floor well worth the price good quality +++++

31 januari 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Danielle, thank you so much for the great review! I will be sure to pass this feedback on to the agent and their manager. Kind regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

From making an order on a bed it was…

From making an order on a bed it was delivered 2 weeks later the gentlemen who delivered and put it together were wonderful respectful polite and did a wonderful job, I have used this company for all carpets in my house also will always use them.

14 maj 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Kelly, thank you so much for the 5* review! We really appriciate it. Also if you do recommend any friends or family and they place an order, you both receive a £10 Love 2 Shop voucher! Kind Regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Quite knowledgeable about products

Quite knowledgeable about products, friendly helpful staff. Bought mattress then bought laminate flooring for downstairs. Looks amazing. Will defo purchase other products.

20 maj 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Liz, thank you for the great review, I will be sure to pass this on to the agent and their manager! We are so pleased to hear you are happy with your laminate. Kind Regards, Rebecca @ PPW

Betygsatt 1 av 5 stjärnor

I had 2 bedroom carpets fitted

I had 2 bedroom carpets fitted .
1 of them was fine but second one was off a end role , and had a line through it so it looks like it’s been pieced . I rung up to complain but all there reply was it will disappear over time . But it’s been a couple of months now and it’s still visible . I would not use this company again .

30 april 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Tobi, I am sorry to hear this. Unfortuantely I have been unable to locate your account, so I have sent you an information request to be able to help your further. In the meantime, if you would like to email me to look in to, please feel free to reach out to rebeccagreen@payperweek.co.uk. Kind Regards, Rebecca @ PPW

Betygsatt 1 av 5 stjärnor

I found the service very very poor

The service I received was exceptionally poor. When I spoke to the account manager, they simply transferred me to customer service. It is disheartening that the manager is unable to assist customers. Additionally, it is unfortunate that the purchase limit is one item at a time.

20 maj 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Martin, I am sorry to hear you are unhappy with the service. I beleive you spoke to myself at the end of March, and we resolved your complaint where you said you were happy with the service. I apologise if I have misunderstood, but I was under the impression this has been resolved. If you would like to discuss this further, please email me at rebeccagreen@payperweek.co.uk. Kind Regards, Rebecca @ PPW.

Betygsatt 3 av 5 stjärnor

Second time using them

Second time using them. Everything was going perfect....as well as the fitter, great job....but left a right mess behind! Cut carpet and underlay left dumped by front door, on interior windowsills, one of his tools (which i called the shop but never bothered to get back to me or collect it).

28 februari 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Patricia, thank you for your review. I am pleased to hear you are happy with your flooring. I am sorry about the fitter leaving waste, unfortuantely our fitters do not hold a waste lisence so are unable to dispose of any waste. We do request for the fitters to bag up any waste and put it to one side in a tidy manner, so I do apologise that they have not followed these instructions on this occasion. Kind Regards, Rebecca @ PPW

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer