Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Louise came out today to our home in spennymoor, Durham. She was very helpful and friendly and measured part of our garden for an artificial grass order to complete our garden project!! The grass samp... Se mer

Betygsatt 5 av 5 stjärnor

We’ve just put our order in this morning with Louise she was lovely, she had everything done within half an hour very simple and easy process, thank you!

Betygsatt 5 av 5 stjärnor

I had a great experience with Pay Per Week Carpets, especially dealing with Mick. He was very professional, easy to talk to, and extremely polite throughout the whole process. Mick clearly explai... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Awful experience — felt like dealing with loan sharks The salesman I bought my daughter’s bed from was lovely and understanding. 5 stars for him. Everything after that was a nightmare. I h... Se mer

Företagsinformation

  1. Mattbutik
  2. Sovrumsmöbler
  3. Leverantör specialtillverkade möbler

Skrivet av företaget

Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

667 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 78 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Absolutely made up with my flooring

Absolutely made up with my flooring. Mike the salesman couldn’t do enough for me. Will defo be going back to this company for more flooring. The fitters were great also. Thanks guys

24 april 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hi Fiona, thank you so much for the 5* review, we will pass this feedback on to Mike and the management team. Kind Regards, Rebecca @ PPW

Betygsatt 1 av 5 stjärnor

They are vile

They are vile, had damage to my sofa and they claimed it is due to the sofa not being looked after correctly. Three months in and there was damage and they expect to continue to be paid. I should never have used them

16 april 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Tanaesha, I am sorry to hear this. I am unable to locate an account under your name, I have requested more information from you. If you would like to send us an email in the meantime, please sent to me directly at rebeccagreen@payperweek.co.uk. Thanks, Rebecca @ PPW

21/5/25 - despite multiple attempts to request information to try and help, we have had no response. Please respond to the information request or email the address above. Thanks, Rebecca

Betygsatt 1 av 5 stjärnor

Don’t waste your time

They can improve by not selling you rubbish carpet saying it has underlay built in with carpet, when it clearly don’t feels like walking on floorboards waste of money, then the company they use to fit, you have to phone them to get booked in and they forget to fit the trim, so now have to wait another week for them to come back

15 april 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Jess, I am sorry to hear you feel this way. Unfortuantely I am unable to locate your account, I have sent you an information request to be able to find this. I can advise that we have a Multi-Chooser range of carpet that doesn't have underlay and is a felt back carpet. All our other carpet ranges include underlay and gripper as standard. If you would like to email us to discuss this further, please don't hestitate to contact me at rebeccagreen@payperweek.co.uk. Thanks, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Very pleasant .very helpful explained…

Very pleasant .very helpful explained everything in great detail. Would highly recommend to friends and family

15 april 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Michelle, thank you so much for the 5* review, we really appriciate it! Kind regards, Rebecca @ PPW

Betygsatt 1 av 5 stjärnor

Worst company going 3 months waiting…

Worst company going 3 months waiting for a bed and still not delivered I had to cancel it and they refunded £68 back please don’t use this company order on Amazon if u need a bed

14 april 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Alono, unfortuantely I am unable to locate an account under your name. I have sent you an information request if you could please respond with more details. Alternatively if you would like to email me at rebeccagreen@payperweek.co.uk, please feel free to do so. Kind Regards, Rebecca @ PPW

Betygsatt 1 av 5 stjärnor

The worst company i have seen in UK

The worst company i have seen in UK. They took from me 2 payments but haven’t send any bed and was waiting for the third to “send it”. I didn’t agree and asked for the previous payments back and they said “we can send back only one payment”

14 april 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Good afternoon Einar, I am sorry to hear you were unhappy with the service. If you would like to discuss raising a complaint, please email us at rebeccagreen@payperweek.co.uk. Thanks, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Excellent company

Excellent company. We have bought a bed from them. Easy and smooth delivery. Joey the salesman was lovely

3 februari 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Kim, thank you so much for the lovely 5* review. I will pass this feedback on to Joey and the management team. Kind Regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, friendly and helpful from start to finish.Fitters were great, they got the job done quick. Would definitely recommend thanks guys.

10 april 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Amber, thank you so much for the review! We really appriciate it and it does help us out. Kind Regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Had my vinyl put down today very…

Had my vinyl put down today very friendly service and lovely vinyls put down

9 april 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hi Samantha, thank you so much for the review! It's so great to hear you are happy with your vinyl flooring. Kind Regards, Rebecca @ PPW

Betygsatt 2 av 5 stjärnor

Got a sofa back in august 2024 however…

Got a sofa back in august 2024 however i thought if leave it a while to see if it would get comfy and sink to my body shape etc.. however it has not the sofa itself is very small and not wide enough to lie on the material at the back of the sofa is that thin and cheap that it has ripped when my nephew had lent on the back of it

3 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My experience has been great from start…

My experience has been great from start to finish to be honest. I was reluctant to use these after using a similar company in the past having nothing but problems and losing money. Jack came to measure for my kids bedroom carpet. Once I’d made the first payment which could have been immediately but I chose to do it later. I was contacted by the fitters who came out and fitted my carpet really quick. And considering I chose the second cheapest carpet it’s actually lovely and my kids are so happy with it. You do pay more than what you might pay in a shop but if you’re like me with bad credit then this is definitely the next best option. Thank you!

30 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I paid a deposit and was told upon my…

I paid a deposit and was told upon my first payment a fitting date would be arranged. Came the day of the payment my card was frozen but I made a manual payment same day. I was told I’d have to wait a full month for a payment to come out again before I get a fitting date and began telling me they’re keeping my deposit of £40 despite it being £1

28 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Wanted a new carpet for my sons bedroom did exactly what is said but I paid monthly instead of weekly which is what I wanted over the carpet that much that Iv just ordered another for my bedroom

27 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Appalling made payments worth £150 to…

Appalling made payments worth £150 to then be told on the 6th March the delivery will be released within 7 days now on the 18th March they said it’s gonna be released in another 7 days then to be told if I want to cancel I won’t get a full refund for a service I ain’t received absolute rip off do not use this service go elsewhere

18 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing customer focused company

Pay Per Week has been amazing, from the really friendly sales rep coming to the house, fully explaining everything, being honest and open about charges and how things work, to contacting customer service, and the really professional fitters, I'm really happy with our new flooring and will be using you again. Can not rate this company highly enough. Thank you so much

13 mars 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Mark, thank you so much for the 5* review! We really appriciate it and value your custom with us. Kind Regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Excellent service so happy with my…

Excellent service so happy with my carpet makes a big difference :)

5 mars 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Leah, thank you so much for the 5* review! Kind regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Had a home visit today off jack Taylor…

Had a home visit today off jack Taylor he was amazing so friendly and very helpful. Great service can’t wait for my seatie

5 mars 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Lindsey, thank you so much for the 5* review! I will be sure to pass this on to the sales agent and management. Kind Regards, Rebecca @ PPW

Betygsatt 5 av 5 stjärnor

Brilliant customer service the website is easy to use fantastic products 5 stars ⭐️⭐️⭐️⭐️⭐️

Brilliant customer service the website is so easy to use and has great products. I’m a first time customer and was on the defensive side when applying plus worried but had the privilege of speaking to a lovely lady called Sue and she immediately put my mind at ease. The customer service you will receive is what you want everywhere! Very friendly, passionate, supportive to the customer, and if you have any questions or worries the customer service is 5 ⭐️⭐️⭐️⭐️⭐️ they always put the customer first. The website is easy to use and have amazing products I’m thrilled that I’m a customer and will pass on pay per week to all my family and friends. Keep up the amazing work you are all fantastic.

18 februari 2025
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Hello Sarah, thank you for this 5* review! I will pass your feedback on to Sue and the sales team. I'm so glad you are happy with the service we provide, and remember if you refer family and friends both of you get a £10 Love to Shop voucher for each person you recommend! Kind Regards, The Pay Per Week Team.

Betygsatt 5 av 5 stjärnor

We moved in to are bungalow last year…

We moved in to are bungalow last year in June
And there was no way we could afford any flooring and we seen a advertisement on Facebook for this company so we went ahead and had all are 2 bedroom done fitted the experience from the start was lovely very good rates nothing to much trouble from all the friendly team 100%
We paid of earlier then should have definitely have them again xx highly recommended xx

25 juni 2024
Omdöme utan inbjudan
Logotyp för Pay Per Week

Svar från Pay Per Week

Thank you so much for the 5* review, so glad to hear you are happy with your carpets! Thanks, The Pay Per Week Team.

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