I wish I could have put 0 stars!!!
I wish I could have put 0 stars!!!
I visited McDonalds at Gatwick before collecting my girlfriend from Gatwick North, which i do sveral times a month. As on this occasion, I was early and my daughter was hungry, so I went in to in McDonalds with my daughter, bought some food and validated my parking.
When I exited the car park, the barrier didnt open, so I pressed "THE BUTTON".
Several weeks later, I received a £100 fine. I obviously appealed even showing them my McDonalds receipt for food and my Gatwick Short Stay Car Park bill.
They rejected my appel and sent me a follow up message, equally as aggressive and threatening, saying that I could now pay £20 because I pressed "THE BUTTON"!!! as it didnt open and I needed to get to the airport to pick up my girlfriend.
I paid the £20, just for this to go away and then they charged me a further £0.10 to get a verification text for my payment. I mean, you couldn't write this stuff.
There is no phone number to challenge them on any of their correspondance letters, apart from the automated payment number with no option to speak to a human, not that I believe they employ humans!!!
I chose to pay this charge as they are clearly thieveing charlatans and they need the £0.10 more than I do!!!
Good luck to you MET Parking and McDonalds, as I will never frequent that place again and I am at the airport 3 times a month at least!!!
Well done you!
16 december 2025
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