Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Is actually 0 stars in my opinion but that’s not an option on here, ordered x2 chairs cancelled it within hours of placing order got an email saying successful cancel, never received the chairs but re... Se mer

Betygsatt 1 av 5 stjärnor

Raise a dispute with your method of payment if these have scammed you too!!!! Lying swines!!! Only giving one star because minus ratings are impossible. Ordered 2 patio chairs, Asked for... Se mer

Betygsatt 1 av 5 stjärnor

Scam!! Fraud. Ordered May 10th and today’s July 5th. No rockers in site. Shop app says that the carrier needs to update their tracking status. They’re just as complicit in this fraud as a t... Se mer

Betygsatt 1 av 5 stjärnor

Ordered 3 rocker chairs on June 4. No email follow up or confirmation. Logged into their site and it looked like the order had been received, but not picked, etc 5 weeks later. Shocking customer serv... Se mer

Företagsinformation


Kontaktuppgifter

1,2

Mycket dålig

TrustScore 1 av 5

83 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Alla omdömen

(83)

83 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Obviously a scam

Obviously a scam

As others have said I received 2 small beads. I disputed the charge on my account and received a refund the next day - make sure you do this.

11 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Is actually 0 stars in my opinion but…

Is actually 0 stars in my opinion but that’s not an option on here, ordered x2 chairs cancelled it within hours of placing order got an email saying successful cancel, never received the chairs but received the 3 beads that everyone has been receiving after placing an order. Still not received a refund either. Do not place an order with these people!

22 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute Scam

Absolute Scam
Had an email saying it had been delivered at 8 minutes past midnight and I was actually awake!!!
No response to my emails
Don’t get caught out

26 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam!

Scam!! Fraud.

Ordered May 10th and today’s July 5th. No rockers in site.

Shop app says that the carrier needs to update their tracking status. They’re just as complicit in this fraud as a third party app providing access to a fake tracker. Such garbage .

Asked their fake customer support for a refund and they said stop submitting emails or it’ll push my help ticket back.

Finally put a dispute in through my Mastercard. Don’t fall for it.

10 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrid, Scammy disappointment!

Raise a dispute with your method of payment if these have scammed you too!!!!
Lying swines!!!
Only giving one star because minus ratings are impossible.
Ordered 2 patio chairs,
Asked for weeks for tracking info
Email said delivered.
3 BEADS were delivered!
Scam, scam, scam, scam.
No emails replied to, even used other email addresses not connected to my order.
Absolute robbery!!
Avoid this company at all costs!
Thankfully my bank was sympathetic.

27 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Buyer beware....this is a total SCAM

Buyer beware....this is a total SCAM. I ordered 3 rocking chairs which, after a number of weeks were marked as delivered. I never received the order and PatioLuxe will not reply to any of my emails. SHOP also have washed their hands of this. Steer clear at all costs.

25 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible service

Terrible service. Bought 2 chairs. Said they were delivered but they were not. Completely ignored by the ‘support’ email.
Taken my money with no product.

27 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Patronise is a scam

Don’t be an idiot like me and fall for this! Total scam. I ordered two patio rockers and received a very small Jiffy bag one month later with 3 small ‘crosses’ ??? They are not responding to any contact. Fortunately I paid with credit card so I have had my money refunded. You have been warned!

26 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Suspected scam and lost £100

Ordered 3 rocker chairs on June 4. No email follow up or confirmation. Logged into their site and it looked like the order had been received, but not picked, etc 5 weeks later.
Shocking customer service and it looks like £100 down the drain

2 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Should be able to give no star

Should be able to give no star, complete SCAM!!! Ordered one patio rocker, they took money for three then sent 3 tiny plastic cross beads in the post and said delivered!! DO NOT PURCHASE FROM THESE PEOPLE

30 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pi55 take of a company. Avoid like the plague

Ordered 2 x chairs. Paid £150 even though it’s priced at £60.
Could get my money back.
Took well over 25working days for delivery and when it was “delivered” it was either to the wrong address as shown on the tracker or they delivered 2 pieces of metal in a parcel.

Tired emails and chasing up the issue. No replies.
Absolute joke of a company. Avoid at all costs.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Didn't receive the items

Didn't receive the items. Had tracking which gave you hope then random email saying it had been delivered while we were home.
Paid through PayPal who were great in getting my money back.
Raised a ticket with patio luxe as per their process but no response at all.
Awful company do not deal with.

24 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid at all costs

Avoid at all costs. Ordered a patio chair and parcel that arrived today is a small envelope with a small green cross in it. Definitely not a patio chair. Currently disputing the payment with my bank !!

29 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered two rocking patio chairs - never received them

Ordered two rocking patio chairs 30th May. The order should have been discounted for buying two, but it did not.

I emailed them stating this and I had a response stating they would address it and reimburse me the difference in 7 days.

I checked delivery status two weeks later and it states it was still being processed.

Numerous emails sent to customer service asking about my order, had no response to any of my emails.

Received my bank statement today and the original payment has gone out and no reimbursement for the difference.

Now contacting Barclay Card to report this scam and get my money back!

AVOID AT ALL COST!

30 maj 2026
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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