They always tell you that you don't need to be in when they come to clean your windows. That's certainly not my experience I've had to stop the cleaner driving off because he has forgotten to clean th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've just had my windows clean again by Callum from Patch. He is always cheerful and does a great job, treating my property with care and respect. Patch themselves offer much more than just window cle... Se mer
Great experience with Patch App, love the online system that tells you when your next clean is, you can add additional services and best of all, pay online. The cleaners are friendly and do a great jo... Se mer
Had my first clean today with Jordan, fantastic experience. A really through scrubbing og all the windows and sills and my front and back door. Will definitely keep, using the service and I'm, really... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Finally, you can now find, manage, and book your local window cleaner using www.patchapp.uk, and the ioS & Android Patch app.
Kontaktuppgifter
Brierfield, Nelson, BB9 5EG, Lancashire, Storbritannien
- 07840843834
- hello@patchapp.uk
- patchapp.uk
4,2
Bra
440 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Highly recommend
Love how simple it is to use the app, the cleaner was so nice when I bumped into him. Great experience all round
13 augusti 2024
Omdöme utan inbjudan
Sparkly clean
Our glass conservatory roof is now lovely & clean. Great job done, thanks Dylan & team.
3 augusti 2024
Omdöme utan inbjudan
Nathan did a really good job of the…
Nathan did a really good job of the windows. Many thanks
26 juli 2024
Omdöme utan inbjudan
Lewis was brillant
Lewis was brillant, polite and provided a great service. Would recommend patch app uk
18 juni 2024
Omdöme utan inbjudan
Chris has cleaned our windows really…
Chris has cleaned our windows really well. He is polite and professional and clearly takes a pride in his work. I would recommend this service to anyone who wants properly cleaned windows.
Thank you
20 juni 2024
Omdöme utan inbjudan
Great work by all the ones that have…
Great work by all the ones that have cleaned my windows. Polite, hard working, and careful of your property.
18 maj 2024
Omdöme utan inbjudan
First wash - Great service
First wash yesterday having signed onto the window cleaning service a few weeks ago. I fully support the idea of giving jobs to our service personnel so was happy to sign up
I love the app and information sent before cleaning as it helps me plan to be in, or out, with my dog so the cleaning doesn't distress her.
It looks like a good job was done quickly and efficiently, so far I'm very impressed.
16 maj 2024
Omdöme utan inbjudan
Svar från Patch App UK
Hi Janet,
Thank you for leaving us a review! This is really great to hear. Thank you again!
Fantastic service always!
Always super efficient,(customer for around a year now!) arrive on the day agreed -with an email reminder the day before so if you’re working from home there’s no jump scare, and always super friendly! Great value too- thanks!
16 maj 2024
Omdöme utan inbjudan
Svar från Patch App UK
Hi Steve,
Thank you for taking the time to leave us a review. This is really great to hear, and has been shared with the wider Patch team!
Thanks again 😊
Excellent customer service from James…
Excellent customer service from James and brilliant window cleaning done
14 maj 2024
Omdöme utan inbjudan
Mackenzie from PATCH
We had our windows cleaned for the first time in ages yesterday by Mack from Patch.
He did a brilliant job and was really pleasant and polite. Thanks Mack, hope to see you next month. Sue J.
16 maj 2024
Omdöme utan inbjudan
Svar från Patch App UK
Hi Sue,
That's lovely to hear, thank you so much!!
Sparkling windows at last!
Jamie was great - really quick and my windows are lovely and clean for the first time in a really long time!
The service from Patch overall is really good, I’m glad I signed up.
16 maj 2024
Omdöme utan inbjudan
Signed up to these guys thinking it was…
Signed up to these guys thinking it was a good idea and I needed a window cleaner. What a shame they don't turn up/ turn up late on random days. The most off putting thing for me though was the fact that they make it impossible to cancel and just take money out of your bank. I've had to ring the bank and report it as fraud today. No company should be allowed to take reoccurring payments and make it impossible for the customer to cancel. They are now blocked from taking payments and a new card has been reissued.
Don't use them. Unreliable, aggressive sale tactics and if you want to cancel it's impossible to do.
15 maj 2024
Omdöme utan inbjudan
Svar från Patch App UK
Hi,
Thank you so much for taking the time to leave us this review.
I'm so sorry to hear this. We do try really hard not to move cleans, but when we do need to, it's because it's unfortunately totally unavoidable. We do also email all customer's in advance, apologising and giving them the rescheduled clean date as soon as possible, so they can pop it in their diary!
I'm also sorry to hear you aren't happy with how we take a regular payment. We are an online subscription service, for regular, monthly window cleaning. As part of the service that all of our customer's chose to sign up to, they agree that they are happy for us to take an automatic card payment every 4 weeks, for their clean. This will be why you have been charged again; for the scheduled clean.
I'm also sorry to hear you haven't had luck in cancelling your subscription with us. I unfortunately can't check for your account details to look into this further, but have you tried getting in touch with us directly about this? We happily take on all cancellations direct - please feel free to give us a call on 07840843834.
Likewise, if you'd like to send over an email to us with your full name and address, to hello@patchapp.uk, I will be happy to look into this for you further 😊
Thank you again for leaving us this review, and please don't hesitate to let us know if there's anything at all else we can help with!
Best window cleaning service
He did a brilliant job for me and it was done very professionally
10 maj 2024
Omdöme utan inbjudan
Svar från Patch App UK
Hi Debra,
Thanks so much for leaving us a review! That's great to hear 😊
Thanks again!
Did a good job cleaning doors and…
Did a good job cleaning doors and windows closed gates when he left, very professional happy days 😁
9 maj 2024
Omdöme utan inbjudan
Good job
Quick, neat and tidy job completed by Nathan today for our first clean - thank you !
9 maj 2024
Omdöme utan inbjudan
Svar från Patch App UK
Hi Gary,
Thank you for taking the time to leave us a review 😊 That's wonderful, and your kind words will be passed on to Nathan!
Thank you again.
James did a brilliant job
James did a brilliant job with our windows...took a lot more cleaning than expected.
Thoroughly recommend.
3 maj 2024
Omdöme utan inbjudan
Svar från Patch App UK
Hi,
Thanks for leaving us a review! That's wonderful to hear, and has been shared with James 😊
Thanks again!
James was great
3 maj 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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