Ordered with them 10 days ago. Items have not even been shipped at this point. Confirmation email came from Hotpoint, Customer services links to Hotpoint. But they claim they are not affiliated with t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Website is really hard to navigate but found the part in the end. Control board had corroded on top of dishwasher panel which is a really bad design. Out of warranty so had to buy a new one. Cost of i... Se mer
Företaget har svarat
Website was helpful in finding the parts to fit my machine. Parts themselves good quality OEM as you'd expect. Hefty next-day delivery charge and they still took more than 24hrs to despatch the... Se mer
Easy to find the parts once I had the right appliance model number. It would be more helpful if the codes were clearer. There are numerous codes on each appliance and not entirely obvious which... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Why Indesit Spare Parts? We offer genuine parts, direct from us, the manufacturer! We also offer a price match guarantee on all our parts. Customer Support is available 7 days a week
Kontaktuppgifter
Morley Way, PE2 7LB, Peterborough, Storbritannien
- parts.indesit.co.uk
2,4
Dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was the wrong part.
15 december 2021
Svar från Indesit Parts
Hello Keith,
I apologize that the wrong part was was sent. If this has not been rectified, please contact us on the following platforms-
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
delivered on time and correct item!
15 december 2021
Fast delivery
15 december 2021
Put in make and model and sure enough…
Put in make and model and sure enough the right part came. Fast delivery too A++++++++
15 december 2021
Cooker element failed
Cooker element failed, parts easily identified on the website, ordered and delivered within a couple of days.
Ordered indesit parts to ensure fit/performance. Prices comparable with suppliers providing 'compatable' items.
Fitted within minutes, oven working like new again. Very satisfied.
15 december 2021
easy to fit and looks good quality
15 december 2021
Svar från Indesit Parts
Hello Martin,
I am sorry to hear that you have not received the part. If this is still the case please contact our parts team on the following platforms-
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
Very prompt service, though pricey...
Very prompt service and easy to use online ordering system (though you must have your appliance model number).
Didn’t give five stars purely because of the high pricing of parts.
15 december 2021
Cooker knobs
Bought knobs for cooker that had slackened and weren't turning off properly. Feel nice now. Arrived quickly.
15 december 2021
Did what they said
15 december 2021
Freezer Door flap arrived damaged
Freezer Door flap arrived damaged. Reported immediately with photos and was messaged back a few days later asking to resend message to another department. This was done immediately. Few days later another message arrived asking to resend photos. This was again done immediately. It's been quite a few days now since my last message and No reply yet from Indesit. I still haven't received a new part in good condition. Works out expensive when goods that arrive aren't fit for purpose.
15 december 2021
Svar från Indesit Parts
Hello Mick,
I am sincerely sorry that it has taken a long time for the department to look into this for you and that the part arrived damaged. If this is still not sorted please contact our parts team on the following platforms -
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
Easy to find correct part
Easy to find correct part; easy to order; very quick delivery!
Excellent value.
15 december 2021
Still waiting for delivery of part …
Still waiting for delivery of part unable to obtain any response to query on live chat. Not good enough.
15 december 2021
Svar från Indesit Parts
Hello Andrew,
I am so sorry to hear that you are still waiting on the delivery of a part. If you still have not received this please contact us on one of the following platforms below for our parts team to look into further-
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
Still waiting for a response to an…
Still waiting for a response to an email 16 days ago. Part was faulty within a year and re ordered as couldn’t wait without a cooker for help that never comes
15 december 2021
Svar från Indesit Parts
Hello Sarah,
I am so sorry to hear that the part had a fault within 1 year of purchase. If you would like to discuss this further to see what warranty the parts have please contact us on the following platforms below-
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
Satisfied customer
Once I had all the right "numbers" (clearly signposted in the paperwork) - this proved a very straightforward process. So glad to get it done after 4 years without a bulb in!!
15 december 2021
Next Day isn't next day.
Lists items as having a next day delivery option however they don't list a cut off time etc.
Ordered Thursday midday paid for next day delivery item came Monday.
Top Tier Shithousery
15 december 2021
Svar från Indesit Parts
Hello Kat,
I apologize for the inconvenience caused by this. We will review this internally to make sure customers are aware of the cut off period for next day delivery. If you have any further questions please do not hesitate to contact us on the following platforms-
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
Parts themselves good, despatch could be better
Website was helpful in finding the parts to fit my machine. Parts themselves good quality OEM as you'd expect.
Hefty next-day delivery charge and they still took more than 24hrs to despatch the item so while it technically was delivered in 24hrs from posting, the actual order to arrival time was just over 48hrs despite having paid the premium.
There was also no despatch notification via email so I had to chase by phone for an update and a tracking number.
15 december 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.