Ordered with them 10 days ago. Items have not even been shipped at this point. Confirmation email came from Hotpoint, Customer services links to Hotpoint. But they claim they are not affiliated with t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Website is really hard to navigate but found the part in the end. Control board had corroded on top of dishwasher panel which is a really bad design. Out of warranty so had to buy a new one. Cost of i... Se mer
Företaget har svarat
Website was helpful in finding the parts to fit my machine. Parts themselves good quality OEM as you'd expect. Hefty next-day delivery charge and they still took more than 24hrs to despatch the... Se mer
Easy to find the parts once I had the right appliance model number. It would be more helpful if the codes were clearer. There are numerous codes on each appliance and not entirely obvious which... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Why Indesit Spare Parts? We offer genuine parts, direct from us, the manufacturer! We also offer a price match guarantee on all our parts. Customer Support is available 7 days a week
Kontaktuppgifter
Morley Way, PE2 7LB, Peterborough, Storbritannien
- parts.indesit.co.uk
2,4
Dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service. Easy to find correct part and part sent out quickly once ordered.
15 december 2021
Have had to order this part several…
Have had to order this part several times, each time it only lasts weeks/couple of months at best. Very frustrating. Customer service informed but don't care.
15 december 2021
Svar från Indesit Parts
Hello Catherine,
I am so sorry to hear that the part you are receiving keeps failing. Please contact our parts admin team via one our digital platforms and they will be happy to look this for you to see what they can do in regards to this part.
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
Quick delivery and no problem with the…
Quick delivery and no problem with the part. Fitted and back up and running..
15 december 2021
It's been 2 weeks and I still haven't…
It's been 2 weeks and I still haven't received the part I ordered.
15 december 2021
Svar från Indesit Parts
Hello John,
I am sincerely sorry to hear you have not received your part after 2 weeks. if this is still the case then Please contact our parts admin team via one our digital platforms and they will be happy to look this for you -
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind Regards, Elena
It is a perfect fit
15 december 2021
Poor Communications
Well I've ordered and paid for the parts. No email confirmation and not answering Phone or online chat. Money is pending on my credit card, so they are good at doing that quickly. Do I cancel the transaction or hope the part arrives?
8 december 2021
Omdöme utan inbjudan
Svar från Indesit Parts
Hello Chris,
I am sorry to hear you did not receive confirmation of your order, have you checked your junk/spam folder? If you still have not received a conformation please contact our parts admin team via one of the platforms below
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Thank you, Nabeela
Despite inputting the model number to…
Despite inputting the model number to the website, I was sent an incorrect part. This in itself would’ve been fine but what’s hugely frustrating is that I returned the part over 2 weeks ago and am yet to receive any confirmation that it’s been received and when I can expect to receive the correct part. All this time, I’m trying to use an oven with a broken seal and am out of pocket!
The incorrect part arrived quite quickly but, If I’d known the service was going to be this slow in terms of sorting out the error, I’d have popped down the town and bought the correct part weeks ago.
The company’s probably ok if you’re 100% sure of the part you wave to order. If you’re in any doubt, expect to be kept waiting for weeks on end with no communication:-(
3 december 2021
Svar från Indesit Parts
Hello,
I am sorry to hear you received the wrong part for your oven. Please contact our parts admin team via one our digital platforms and they will be happy to look this for you.
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Thank you, Nabeela
Replacement Left hand Freezer…
Replacement Left hand Freezer Compartment Hinge.
Managed to find the part I was looking for fairly quickly. Placing the order online was easy and quick.
Parts arrived very quickly indeed
29 november 2021
Fabulous service
28 november 2021
Ordering was easy, follow through service needs improvement.
Good website was able to select part needed easily. Goods arrived safely,
You would have got 5 stars if I had received a confirmation email of my order and if I had been able to contact you to ensure goods were on their way. I tried to use your web page to get an update, it was out of hours, I left a message as requested for a you to contact me, this didn’t happen but the good arrived the next day. The lack of confirmation of order was a worry as the money had gone from the bank. It would have saved my anxiety and you would have got 5 stars.
28 november 2021
Looked around for alternatives but the…
Looked around for alternatives but the genuine part is best, fair price and very quick delivery
28 november 2021
Good service
Good service, but quite expensive as a basic part. Good that you have two postage/delivery prices
27 november 2021
Very easy to find part I required
Very easy to find part I required , Easy check out and quick delivery Very satisfied
26 november 2021
Service
Service was good and the part was well packed. Just hope it lasts longer than the last one!
26 november 2021
Indesit experience was very good
Indesit experience was very good, but it was ruined by the carriers Hermes. Use a different delivery service.
26 november 2021
Good timing
Part came in time specified, however was sent an email when I ordered advising delivery was delayed due to current covid situation even though payed for next day delivery.
26 november 2021
Very fast response
Very fast response
Switch had cracked
New switch received and appliance back in working order
Thank you Indesit
26 november 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.