Impossible d'avoir des infos, on nous demande un courriel pour nous donner l'acces au tracking qui n'y a pas. Et quand on veut leur ecrire, le clavardage est bloqué, et le courriel qu'on doit inscrire... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The emails are way too messy and it takes time to figure out what has shipped or what will be delivered. Plus, they have all your information.
Accidentally used to track a DPD parcel. My own mistake. Received multiple emails with no information about my parcel in 24 hours, and suddenly 4-5 scam messages saying my DPD parcel was unable to be... Se mer
totally useless! i am now getting tracking updates every day telling my parcel has arrived. i already know this because it was delivered nearly 3 weeks ago but ''parcel useless'' provided no updates... Se mer
Företagsinformation
Skrivet av företaget
Millions of consumers rely on Parcel Monitor's free parcel tracking to monitor the status of their parcels across more than 1,000 carriers globally on a single platform.
Kontaktuppgifter
Singapore, Singapore
- parcelmonitor.com
1,4
Mycket dålig
87 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Arnaque
Bonsoir je devais recevoir un colis comme bcp je pense ici , je vais sur le suivi qui m'indique livré es signé hors je n'ai rien signé es rien eu même pas de transporteur n'y quoi que se soit 😡 j'ai essayé de faire des email mes en vaint . Ces une honte de faire ce genre de chose .
26 januari 2024
Omdöme utan inbjudan
Absolute joke says my parcel has been…
Absolute joke says my parcel has been delivered funny cause I was in all day and have cameras please behave scamming people no need for it you should all be shut down
19 januari 2024
Omdöme utan inbjudan
Scam artists
I have been waiting over 2 weeks for a few parcels and i haven't received none. Even though it states its been delivered? Its an inaccurate system which keeps saying the same update, it doesn't give details of anything. I have emailed the company now about 6 times and got no response. So they need to respond ASAP as now I'm thinking its fraud.
27 december 2023
Omdöme utan inbjudan
The status stay the same after days
The status stay the same after days, they don't answer you with email
I'm waiting after my package
AM096507295CN
16 oktober 2023
Omdöme utan inbjudan
USELESS
Tracking is INACCURATE and even if you sign up for updates you DO NOT get any! But you do get your email sold to spammers. Parcel Monitor DOES NOT MONITOR! It does NOT RETAIN TRACKING NUMBERS OR DELIVERY INFO SO EVERY TIME YOU LOG IN YOU MUST MEMORIZE AND HAVE THE TRACKING NUMBER?!?! It also may inform you that your package was delivered ONE TO TWO DAYS LATER! USELESS COMPANY
1 augusti 2023
Omdöme utan inbjudan
Svar från Parcel Monitor
Hey TC, we're sorry to hear of your experience. We at Parcel Monitor take our users' privacy seriously and adhere to personal data regulations in processing all personal information. If there are any concerns about your personal data, please reach out to us via our website.
Regarding the tracking experience, we would love to find out more about the issue you faced. Would you be able to provide us with your tracking number so that we can further investigate?
When I track my parcel it shows…
When I track my parcel it shows delivered but I don’t receive anything or code number now from where I can receive my package
1 augusti 2023
Omdöme utan inbjudan
My tracking hasn't updated in 11 days
My tracking hasn't updated in 11 days. i assume from the other reviews i am not receiving my parcel. Dreadful tracking service!
27 maj 2023
Omdöme utan inbjudan
Scam
Scam, information takes ages to load, that's impossible with 300 Mbps, and then the site comes up with some nonsense info to make you give them more and more info. AVOID.
17 februari 2023
Omdöme utan inbjudan
no results, just ads.
just a fake website that keeps you waiting while showing you ads.
1 januari 2023
Omdöme utan inbjudan
Not as advertised
Be aware if you try this service, 1) it is not free, they will ask for your payment source and charge you and 2) It doesn't really track your package. Just stick with the tracking offered by the delivery service you are using, UPS in my case, and call it a day.
21 december 2022
Omdöme utan inbjudan
Svar från Parcel Monitor
Hey Kait, we're sorry to hear of your experience. Parcel Monitor is a completely free tracking service for consumers, and we will never ask for your payment information. Do ensure that you are tracking on our official website www.parcelmonitor.com
Stole my parcel 100% DONT ever use them…
Stole my parcel 100% DONT ever use them they a fraud company who scam you I paid £140 for a iPhone and somehow says parcel not found then said deliverd to who I don’t know but it certainly wasn’t me so I’ll be contacting them and the police and international fraud inquiries as this is a joke
4 september 2022
Omdöme utan inbjudan
Eight minutes in and the swirly is…
Eight minutes in and the swirly is still swirling. Utterly useless.
2 september 2022
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Fake info all around
18 augusti 2022
Omdöme utan inbjudan
Scam website
When you input a tracking number, it takes you to a loading page where it starts saying things like "Finding your carrier", "locating your parcel", "getting latest information"... all the steps that look like they are actually doing something and bring your hopes up.
Then "Parcel not found". Wow, it takes 1 minutes and so many steps to find out. Thanks to it!
PS. Sarcasm apart, those "loading status" are just fake and I have no idea why they did it.
28 juli 2022
Omdöme utan inbjudan
Garbage website
Garbage website. Doesn’t even track your package just another bs company
5 juli 2022
Omdöme utan inbjudan
SCAMMERS AND THIEVES
IT HAS BEEN 1 WEEK SINCE THEY PUT MY PARCEL ON THE SO CALLED TRUCK .02 MAY 2022
Proceeding to carrier facility
3:39 PM
Parcel data submitted to carrier
3:37 PM. IT DON`T TAKE 1 WEEK TO ARRIVE AT THE CARRIER FACILITY. OR T O UPDATE THE SITE. N THEY NEVER ANSWER THEIR PHONES ALWAYS SAY AFTER HOURS ATTENDANT. THEY NEED TO FIX A LL PROBLEMS . I BELIVE THEY ARE SCAMMERS N THIEVES.
9 maj 2022
Omdöme utan inbjudan
well i tried to contact parcel monitor…
well i tried to contact parcel monitor and could not , so that is a low mark on there customer service for a start , and an item i purchased that is being tracked by them fails to update and been a few months now
22 september 2021
Omdöme utan inbjudan
If I could leave 0 stars I would
If I could leave 0 stars I would. This site is nothing but an advertisement site. There is no tracking info on a package that is in transit. Waste of time
10 september 2021
Omdöme utan inbjudan
Parcel Monitor tracking a complete failure
For days now Parcel Monitor has been unable to mate my tracking numbers with any carrier. It doesn't matter whether its Ali Express, FedEx, UPS, USPS, etc. All come up orange even after repeated attempts and manually providing the carrier. Has become completely useless.
Regional carrier OnTrac
D10012648090940, D10012644842163
UPS
1Z05R66EYW26444954
Cainiao
4209810292612927005455000235057867, 4209810292748927005455000232098357
Cainiao/China EMS
LY854755050CN
Fedex
283034873052
Some are due midweek, some have been in the pipeline for a while.
Later:
I finally had a chance to play. I always enter your site at /track-it-online. If I feed numbers there, they come up orange. If I feed them individually on your main page, they appear as they should on the /track-it-online page. It's too soon to know if they properly update. This is just a workaround and a bit of a PITA. I hope you find the problem.
Nope, still failing. It took 4 arbitrary numbers then the rest went orange.
1 september 2021
Omdöme utan inbjudan
Svar från Parcel Monitor
Hi Dale, sorry to hear about your experience. Could you provide us with the tracking number(s) that didn't work for you? Would love to find out more about the issue and improve the tracking experience for you and other users.
- Parcel Monitor
Total scam
Total scam, item due from China, paid through Paypal so all my address details are there (no issues with anything else I've ever bought). Tracked the parcel all the way to the UK, only to find it was delivered to a different city!!!
Edit to reply, you really need to learn customer service and not put the same generic reply to all customers. I have contacted them and they directed me to yourselves, and yet another suprise more generic responses pop up after every question
25 augusti 2021
Omdöme utan inbjudan
Svar från Parcel Monitor
Hi Simon, we understand it must be frustrating for you. To explain a bit further about how Parcel Monitor works, we are not a shipping company - we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well.
For missing parcels, it'll be best to contact to the courier company directly. Hope this helps!
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