Bought a jacket and send it back cause I didn’t like the fit. After more than one month without any news I wrote to the customer support. Reply “we are sorry, we can see you send your article back a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I just love the concept of Pangaia, their attitude and service, all 5 out of 5. Special thanks for sport line, I truly think they are beyond and above all brands, who still use plastic as sport materi... Se mer
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Edit: a couple of days after my public review of the brand, they issued the refund. ——— Ordered two items three months ago. Never arrived. The issue is not PanGAIA but UPS, who lost the parcel.... Se mer
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I've been a fan of this brand for a while and have accumulated quite a collection of their clothes. Even after several years, my t-shirts still look as good as new. I own a few tees with the divers' p... Se mer
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Företagsinformation
- Klädbutik
- Butik med activewear-kläder
- Babyklädesbutik
- Textiltillverkare
- Modedesigner
- Butik med ytterkläder
Skrivet av företaget
PANGAIA is a materials science company bringing problem-solving innovations to the world through premium lifestyle products and experiences. Sciences. Purpose. Design. #SustainableMaterials #EcoFriendlyClothing #EnvionmentallyFriendlyClothing #RecycledMaterials #InnovationFashion #Tracksuits #Hoodies #TrackPants
Kontaktuppgifter
Storbritannien
- https://pangaia.com/
- pangaia.com
3,4
Medel
1 tn omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing product
I love everything about this product and can't wait to wear it again. The quality is exceptional, and the craftsmanship is top-notch.
25 april 2024
Crazy amazing customer service
Crazy amazing customer service, I partner with them yearly and I always love their products, ethos, and quality of products on their site and also easy to exchange and order. A great brand going the distance, I look forward to every package and item I receive.
21 maj 2024
Omdöme utan inbjudan
Great customer support
Love the sweat set that I ordered (very comfortable and the color is beautiful). I had a small issue with the stitching on my track pants, and Pangaia sent me a new pair! Definitely seems like they care a lot about customer experience and want to make things right.
14 maj 2024
Omdöme utan inbjudan
BEEN LIED TO!!!!
so firstly I want to start off by saying I ordered 5 items on Thursday before 3pm and paid £10 for next day delivery.When Friday rolls around no sign of my parcel and tracking doesn't show anything either. IS THIS SOME SORT OF JOKE!!!!! I then email customer service and they say it hasn't been dispatched yet. well I can see that so what did I pay an extra £10 for.
Anyways I received my parcel on Monday and the off white tracksuit had weird marks on in some places and due to delivery being to late ive gone ahead and returned the whole parcel, they only offer DHL returns which are very inconvenient and I asked if an separate return label can be used such as royal mail because they used to use them but this is no longer eligible for some weird reason and I suggest you bring it back as dhl shops are scarce. The quality of the tracksuits do feel nice and the design is nice but due to the other reasons I will take my business else where>
8 maj 2024
Omdöme utan inbjudan
Svar från PANGAIA
Hi there,
We're really sorry to hear about your experience – it doesn't sound like the level of service we aim to provide. We've reached out for more information but haven't received a response yet.
Could you please email us directly? We'd love to get this sorted out for you.
Team PANGAIA
Great customer care
Great customer care, the exchange due to me ordering the wrong size was perfect and didn’t take long at all
9 april 2024
Really like the set i bought
Really like the set i bought. Feels nice and looks incredible but the pants in particular has begun to shed its inner lining after first wash. It is quite alot and only seemingly in the left pant leg. Further more they shrunk alot as well, thinking that i mabye should have gone a size up.
19 april 2024
Omdöme utan inbjudan
Svar från PANGAIA
Hi there,
We pride ourselves on the quality of our products and we are sorry to hear that your order was not as expected. Please reach out to our Customer Service team and we'll be sure to look into this as a priority.
Team
PANGAIA
very good design and quality of the…
very good design and quality of the garment. also, made in Europe!!!
13 april 2024
Made an return arrived a few weeks ago…
Made an return arrived a few weeks ago but haven’t got any money back
19 april 2024
Omdöme utan inbjudan
Svar från PANGAIA
Hi James,
We're sorry to hear about the delay. After looking into this further, it seems like your return hasn't reached our warehouse yet, but please rest assured we are looking into this as a priority and you will be updated directly via email.
Team PANGAIA
Delivery
Delivery is not OK. It is slow and complicated. Every time I have to make a description of the products and fill out a power of attorney for the courier company to release the goods from customs. This creates unnecessary tension, which prevents me from fully enjoying my new clothes.
9 april 2024
Svar från PANGAIA
Hi,
We're so sorry your experience was not as smooth as we hoped it would be. Rest assured, we are taking the necessary actions and shipping to your destination will be stress-free very soon!
If you need any assistance in the meantime, please do not hesitate to reach out to us directly and we'll be more than happy to help.
Team PANGAIA
Perfect track suits
Love the shapes, colours and fabrics of the track suits, my favourite loungewear ever. Good customer service.
6 april 2024
Excellent product
23 mars 2024
The delivery took lesser than…
The delivery took lesser than expected…everything was super good and my new pink sweatshirt is just wow! I love it. Thank you.
22 mars 2024
I just love Pangaia clothes
I just love Pangaia clothes, fit is always good great quality and sustainable. Fast shipping.
Thanks!
27 mars 2024
Omdöme utan inbjudan
I love your sweatshirt
26 mars 2024
fast shipping
fast shipping, love the shirt/jacket
i love this jacket. i'm 5'4" and opted to go for the xs as it seemed fitted on the 5'10" model. it fits oversized exactly how i needed it to be and it fits my personal style so well. also it keeps my body heat in without being oppressively heavy. also, surprise pockets inside the jacket!
21 mars 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.