The order came in within 5 business days, but one wrong item that were not matching with others. I contacted the customer service, and they responded within 1 day for sending the right order. Within 3... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They shipped to me quickly but the quality was terrible. Thin polyester that hung terribly creating creases right through the decal. It said to order a size smaller so I did and my husbands did no... Se mer
Avoid......I wish I'd read reviews before I ordered. Pjs have finally arrived, 11 days after Christmas and the quality is very poor they're made of cheap nylon static material and nothing like pictur... Se mer
I ordered 7 sets of pajamas and 10 days later they still haven't even shipped. The email address to complain is a Gmail email - huge red flag, what reputable company uses a Gmail email? I then we... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
"Welcome to Pajama Village, your one-stop destination for the coziest and trendiest pajamas in town. At Pajama Village, we believe that comfort and style should go hand in hand, ensuring you get the comfy warmth touch in every weave of pajama sets that lets you feel free from every-day stress. Here, we are passionate about providing top-quality pajama sets, including alluring Women's Shorts, Matching Family Christmas pajamas, and Ugly sweaters, that cater to all tastes and preferences."" We wish you happy pajama shopping!"
Kontaktuppgifter
2,4
Dålig
127 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered my Pyjamas over 15 days now and…
Ordered my Pyjamas over 15 days now and it has not been delivered despite informing them I was travelling. No response from them. I ordered from them because they stated the Canada Post strike will not affect their delivery. Now I’m stuck with spending additional money to get a new Christmas pyjamas. They should cancel my order and refund my money because it cannot fulfill the purpose it was bought for. The one star is because I need to put this comment rather I would have given a 0 star
16 december 2024
Omdöme utan inbjudan
Really bad quality
This website sells items that are not accurate to pics and descriptions.
The Pjs I ordered are of such bad quality, for $60 it feels like a total scam. Don't get sold by the pretty pics.
15 augusti 2024
Omdöme utan inbjudan
STAY AWAY
STAY AWAY
Worst customer service ever, they lie and have do not reply to emails regarding missing shipment
9 december 2024
Omdöme utan inbjudan
Worst customer service
These reviews must be from the company as they have the worst customer service ever. Ordered Christmas pajamas weeks ago and was told they would not use Canada post. Now they say they are waiting to see if the strike ends (as of Dec 13). Tried to cancel the order and they have totally ghosted us. DO NOT ORDER
13 december 2024
Omdöme utan inbjudan
Completley wrong sweater was shipped…
Completley wrong sweater was shipped out. I ordered a Medium male and received a small kids and the sweater quality is terrible. No information on how to send the sweater back for a refund. I sent emails that bounce back, went on their website and they have a section to send inquiries that they allegedly respond to in 24-36 hours. It has been a week and I have yet to receive a response. Don't bother with these people, you get what you paid for.....
25 november 2024
Omdöme utan inbjudan
SCAM
Horrible quality and small sizing. There is no way to reach this company either. They don’t respond to emails. This company needs to get shut down. Huge scam.
18 november 2024
Omdöme utan inbjudan
Do not buy
Shipping was fast, however the quality of the pyjamas was terrible. It said to order a size smaller, however the clothes ended up being too big. Return is at a cost to the buyer and you have to reach out via an email that never gets delivered. You try reaching out via the website and get no response. This merchant screams fraud. Buyers beware.
27 november 2024
Omdöme utan inbjudan
Not a quality product
They shipped to me quickly but the quality was terrible. Thin polyester that hung terribly creating creases right through the decal. It said to order a size smaller so I did and my husbands did not fit at all and mine was too long in the leg and too short in the arms.
There is no way to contact the company except by email, and then they want you to return the product at your own expense (even if you elect to exchange - you are on the hook for paying return shipping).
Bottom line: buyer beware. It is not fun dealing with this company.
26 november 2024
Omdöme utan inbjudan
Crap poor quality feels gross on skin
Crap poor quality feels gross on skin. cheap and nasty 🤮
20 november 2024
Omdöme utan inbjudan
Scam
I ordered 7 sets of pajamas and 10 days later they still haven't even shipped. The email address to complain is a Gmail email - huge red flag, what reputable company uses a Gmail email?
I then went through the reviews on this website and am suspicious of how similarly all the 5 star reviews are written. If you look at the 1 star reviews you'll see many from November - January last year where the pajamas never arrived.
If you still want to purchase from this site, at least use a credit card so you can issue a charge back.
23 oktober 2024
Omdöme utan inbjudan
Svar från Pajamavillage
Hi, Thank you for taking the time to leave a review. We’re very sorry to hear about your experience and truly appreciate your feedback. We would be very appreciative if you could reply to the private message sent to you and share your order number with us. Please know that we are committed to improving our customer service and communication.
Sizing is way too small
Sizing is way too small, and the PJs I ordered are knock offs when compared to the photograph of what I ordered. VERY disappointed to say the least and returns are complicated and not guaranteed. This company is a Chinese company pretending to be a Canadian company! Buyer beware! :((
11 september 2024
Omdöme utan inbjudan
Decent quality
The quality of the pajamas is premium and good, at a reasonable cost. But the fabric could be more comfortable.
2 juli 2024
Good
These pajamas are really warm and cozy for a night's sleep. I like these pajamas, but my only concern is that the pants are baggy. Could be better.
29 juni 2024
Super comfortable PJs
Pajamas are lovey and fantastic; they really exceeded all my expectations in quality and comfort. Worth every penny.
28 juni 2024
Fine choice
The pajamas are of fine choice and are within budget, but the material is average and not as expected. Overall good.
27 juni 2024
Loved it
The fit is true to size, and the colors are even more vibrant in person. Highly recommend.
27 juni 2024
I thought printed pajamas could be a…
I thought printed pajamas could be a bit expensive. But yeah, I got my favorite PJ set at a very reasonable price form Pajama Village.
3 juni 2024
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