The order came in within 5 business days, but one wrong item that were not matching with others. I contacted the customer service, and they responded within 1 day for sending the right order. Within 3... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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They shipped to me quickly but the quality was terrible. Thin polyester that hung terribly creating creases right through the decal. It said to order a size smaller so I did and my husbands did no... Se mer
Avoid......I wish I'd read reviews before I ordered. Pjs have finally arrived, 11 days after Christmas and the quality is very poor they're made of cheap nylon static material and nothing like pictur... Se mer
I ordered 7 sets of pajamas and 10 days later they still haven't even shipped. The email address to complain is a Gmail email - huge red flag, what reputable company uses a Gmail email? I then we... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
"Welcome to Pajama Village, your one-stop destination for the coziest and trendiest pajamas in town. At Pajama Village, we believe that comfort and style should go hand in hand, ensuring you get the comfy warmth touch in every weave of pajama sets that lets you feel free from every-day stress. Here, we are passionate about providing top-quality pajama sets, including alluring Women's Shorts, Matching Family Christmas pajamas, and Ugly sweaters, that cater to all tastes and preferences."" We wish you happy pajama shopping!"
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Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible products all around
Got the matching Christmas red plait set for me, my partner and our 9 month old baby. The fit is terrible, there is zero stretch, the sizing is off, there are threads hanging off nearly every seam... and after a struggle to get this thing on my baby (seeing as there's zero stretch), we couldn't get it back off and had to cut it off while on him!!
Absolutely terrible, wish l'd never got them.
I tried to leave a review on their website but it hasn't been posted.. shocking company as well trying to hide honest reviews. So so disappointed.
Suspect most of these reviews are fake
Suspect most of these reviews are fake. Customer service is abysmal. It’s been 10 days and still no sign of the parcel.
Do not use this company
Do not use this company. Pretty sure it’s a scam, saying they’ve delivered my goods but no sign what so ever. Please again don’t use them.
Very poor quality
Very poor quality. Both my husbands and my pyjamas had split at the seams after wearing once. Would not buy again from this company. After complaining was only offered a partial refund.
I have ordered 4 pjs from them
I have ordered 4 pjs from them. I want to return 3 and they won’t provide the return address. They are now offering a 40% refund and in their words to save me the hassle of returning them! A total scam company, please don’t use them.
Nice pjs, good quality
I was worried when I placed the order as afterwards I read some negative reviews, but I emailed the company and someone emailed me back to reassure me that the pyjamas would be dispatched. I received them in good time and they are spot on with the sizing and the quality is absolutely fine.
Red plait matching pajamas
Material is itchy, and my pajamas, my gf’s and son’s have all ripped without even wearing them a full night..
It’s not as if they are too tight either so I don’t understand how they have ripped
This was the red plait Xmas matching pajamas. Tried to leave a review on their website n it won’t let me probably bc it’s one star.
I never leave bad reviews either
Still no package..
Still no package... Ordered a few weeks ago. Big notice on their front page that they guarantee shipping won't be affected during the holiday season.
No reply from three customer service emails. No phone number to contact.
Buy local, this place is crap.
two weeks still no package
Ordered on the 10th December. It’s two weeks later and still not arrived.
My four sets of pyjamas haven’t arrived…
My four sets of pyjamas haven’t arrived for Christmas and every time you try and contact them all you get is an AI chat but saying that they are on their way… Totally ruined my Christmas Day really disappointed
I believe this to be a scam
I believe this to be a scam, I didn’t receive any order date from ‘shop’, tomorrow is Christmas and no update since I placed the order. I am going to dispute with the bank as fraudulent as I tried to contact on their email and it’s being returned. How awful to run such a fraudulent scheme at Christmas. Avoid!
I have received no tracking for my…
I have received no tracking for my order of 5 pairs of Christmas pjs place on the 15th. £100 to not have any pjs for my children for Christmas Eve! Absolutely disgusting taking advantage of families at Christmas!
This is really disappointing and…
This is really disappointing and hurtful that I have not received my pjs yet, tomorrow is Christmas and I wanted these for my Christmas party. One of my worst decision to choose pajama village. I really feel like cursing them as they have spoiled my Christmas event and I have to take so much stress and they don’t care at all. Never order from this site.
NO NO NO!
Really wish I had read these reviews before I purchased a family pj set for 5. The warnings about no delivery are true! I chose them because they advertised to be unaffected by the postal strike. Tomorrow is Christmas Eve, no status update over two weeks except "ready to ship". No point now, want a refund. STAY AWAY!!
No sign of delivery have contacted…
No sign of delivery have contacted twice with no update will be claiming money back!
TERRIBLE DELIVERY SERVICE
Don’t trust their delivery service at all! They don’t give a clear picture of timelines- I order pyjamas on 12th December, get vague tracing updates that it’s in and out of airports with no view of when I ll receive it.
It’s Christmas Eve tomorrow and we don’t have pyjamas and there really is no point in us getting them after!
Ordered item almost 4weeks ago
Ordered item almost 4weeks ago. Item has not been received and company will not respond to my emails. They were Christmas pajama’s for the family and now we will not have anything. Terrible experience! Do not trust this company!
Won’t use again
Placed an order for matching Christmas PJ’s for the family. No sign of delivery as of 21st and no order updates received. When you use the tracking link on the website it states that both the order number and tracking number cannot be found. Very unlikely I’ll see those before this Christmas then. Glad I paid on a credit card so that I can challenge it with the card company.
This company is unreliable and possibly a sham
I am waiting for Xmas pjs for my family. I ordered 3weeks ago and no delivery. Cannot get in touch with company- they have ghosted me. Unacceptable customer service relations. This company should be closed down. This is an example of drop shipping: not a company or store or possibly actual address. Send customer complaint to Shopify to get an address. I got
5 Leagrove St. Brampton Ontario L7A 1P2 Only then did they agree to a refund. Whether I get it will depend upon Shopify.
Nothing arrived
Bought 5 pairs of pajamas, nothing has arrived after 15 days, tracking is useless and customer service is more useless, just keep telling me to check the tracking, order should be cancelled and refunded, AVOID at all costs!
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