Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

While I haven't tried it yet the review is more for their customer service team. My post office had sent my package back because they didn't recognize my maiden name. It was incredibly easy to find th... Se mer

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Betygsatt 4 av 5 stjärnor

The product wasn’t as I expected but the customer service team was prompt to respond and very informative. Dealing with skincare products I was nervous that in the case the product didn’t work out bec... Se mer

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Betygsatt 5 av 5 stjärnor

I’ve tried waxing and shaving, but Bye Bye Bush by Oyo Skincare is by far the better solution! Waxing leaves me hurting for days — red, hot, and in pain from the slightest contact with anything. S... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

New user here, and already I think these products are top notch. I have very sensitive skin and had no reaction at all to the hair removal cream (I am using the whole kit so that is also probably why)... Se mer

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Företagsinformation

  1. Kosmetikbutik

Skrivet av företaget

Created by women, for women. OYO is rethinking intimate care with natural, effective solutions for your most sensitive skin.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

576 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 62 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Customer Service

While I haven't tried it yet the review is more for their customer service team. My post office had sent my package back because they didn't recognize my maiden name. It was incredibly easy to find the customer support/info email! Within 30 minutes a service rep., Gellie, had responded back to me saying they will send it back out and asked if my name needed to be changed. My Monday had not started out fun, but Gellie had made it so easy and simple plus her email was so kind. Much better customer service experience than othe companies geared toward women I've had to work with.

4 maj 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hey lovely! Thank you so much for your kind words, it truly means a lot to us! 💗 We’re so happy to hear that your experience with our customer service was smooth and helpful, especially after such a frustrating start to your day. If there’s anything else you need once your order arrives, we’re always here for you!

Betygsatt 4 av 5 stjärnor

The product wasn’t as I expected but…

The product wasn’t as I expected but the customer service team was prompt to respond and very informative. Dealing with skincare products I was nervous that in the case the product didn’t work out because of my sensitive skin it would be difficult to get a refund but the team was sincere and easily issued a refund based on my experience.

2 maj 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hi Maddie, Thank you so much for your honest feedback 💗 We’re really glad our customer service team was able to support you promptly and make the process smooth, especially with your concerns about sensitive skin. We really appreciate you taking the time to share your experience, and we’re always here if you need anything in the future 😊

Betygsatt 5 av 5 stjärnor

Absolutely everything I hoped it would…

Absolutely everything I hoped it would be and more. Only note is to play around with how long you leave the cream on - everyone’s different! Otherwise, this is now the only product I ever want to use for hair removal. Hands down amazing.

21 april 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hi Zephyr! You just made our day 🥹 thank you. So glad it lived up to everything you hoped for. Love that it’s become your go-to 💗

Betygsatt 5 av 5 stjärnor

OYO is great!!

OYO is great! I’ve purchased their hair removal cream multiple times & it’s the best! I don’t get ingrown hairs or red bumps anymore. I would definitely recommend this product!

2 april 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hi lovely! This just made our day 🥹 thank you!! We’re so happy to hear you’ve been loving it and seeing real results—no more ingrowns or red bumps is exactly what we made it for 💗

Betygsatt 5 av 5 stjärnor

Amazing Products

I am a regular customer of the Oyo products as they are amazing!
The products do exactly as described with easy order and delivery.

14 april 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hey Lorna! This just made our day 🥹 So lovely to hear you’re a regular customer and still loving the products. We’re really happy the whole experience has been easy for you too. Thanks so much for sticking with us!

Betygsatt 5 av 5 stjärnor

Love, love, love!

Finally a cream that doesn’t burn! I’ll never shave again, plus a bottle lasts me at least a month. 10/10, would recommend to anyone not wanting to shave their bikini line any more

10 april 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hi Megan, We’re so glad to hear this!! It means a lot that you noticed the difference. So happy Bye Bye Bush has been such a game changer for you and leaving your skin smooth and comfortable.💗

Betygsatt 5 av 5 stjärnor

Perfect

Perfect! My issue was addressed very quickly and with kindness. They sell a great line of products and couldn’t be happier.

6 april 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hey Brooke! Thank you so much for saying the sweetest things about Oyo. We’re so happy to hear your issue was handled quickly and with kindness that truly means a lot to us. It’s been such a pleasure helping you, and we’re really glad to have you with us 💕

Betygsatt 5 av 5 stjärnor

Great products, amazing customer service

New user here, and already I think these products are top notch. I have very sensitive skin and had no reaction at all to the hair removal cream (I am using the whole kit so that is also probably why). All the products feel very nice. I had an incredible experience with customer service when one of the bottles arrived a little drained through the shipping process. They immediately shipped me a replacement product and were super-nice about it. I think I will never wax again!

2 april 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hi Leah! We’re so happy to hear our products have been gentle on your sensitive skin and that you’re enjoying the full kit. It also means a lot to know our team was able to quickly sort out your concern. We’re so glad to have you with us . 🥰

Betygsatt 5 av 5 stjärnor

OYO LOVER

Oyo’s website is so simple to understand. i had to cancel an order and i found the instructions so easily online. once i emailed, Andrea was THE NICEST ever. she was able to take care of everything i needed so easily. she was sooo nice and accommodating. i’m forever trusting Oyo. not only with their customer service, but with their products too

1 april 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hey Brooke! Andrea here. Thank you for saying the sweetest things about Oyo, our products, and our customer service on and off email. 🥰 It's been so lovely being able to help you out and we're really excited to have you back whether you have any questions, product recos or just to chat!

Betygsatt 5 av 5 stjärnor

First time user went great!

I love the ease! I love that this comes as a whole set. This is the first time ive used something like this. And I really appreciate the different products to help make it effective and less harsh. And I love the ease of instructions that were given.

2 februari 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hi Abby. Sooo happy to hear your first experience went so smoothly! Love hearing that the instructions felt clear and supportive especially as a first‑time user. Thank you for sharing this

Betygsatt 5 av 5 stjärnor

Returning customer

I found the company incredibly helpful and kind answering any questions and or concerns and they emailed back almost immediately. I have used a couple of the products and love the easy use of the website and the company’s care over their products and brand.

27 mars 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hi Amelia. We’re so glad you’ve found our team helpful and kind + the website and products have been easy for you to use. We’re grateful to have you as a returning customer. x

Betygsatt 5 av 5 stjärnor

Works even on longer hair

I tried Bye Bye Bush after several months of not shaving. It smells much better than competitor products, works much better (no patches left behind!), and the spatula tool helps to get all the hair off. I was worried that I had too much hair for it to work well, but it definitely proved me wrong! I plan on continuing to use Bye Bye Bush.

13 mars 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hi Sarah. We love that Bye Bye Bush proved you wrong in the best way! Hearing that it worked smoothly even on longer hair and that the spatula made things easier means so much to us. We’re thrilled you’ll be continuing to use it. x

Betygsatt 5 av 5 stjärnor

Bye Bye Bush and Razor Bumps!

I had low expectations for this product. I grew up in the golden age of Nair and it never worked for me, on either my thicker coarse hair or on my finer hair.

So, I was left with traditional hair removal methods. Shaving worked fine for my legs but intimate areas consistently got razor bumps and ingrown hairs. Waxing was effective but unsanitary, leaving my legs broken out to the point of scarring and an infection.

I do pole dancing and I swim, so I really wanted a solution to clean up my intimate areas, just for my own comfort in more revealing outfits. So I ordered Oyo on a whim with very little hope that it would actually work.

I was pleasantly surprised. Not only did it work, it left my skin smooth and soft. The smell is weird but better than Nair. I experienced a tingly, buzzing sensation while the cream worked, but nothing painful. It was easily soothed once the removal process was done with just a bit of oil. The hair scraped off with the provided tool with minimal pressure applied. I expected tugging or resistance but it was painless.

I'm almost two weeks post removal now and no sign of bumps or ingrown hairs. My skin remains smooth and soft.

I highly recommend this if your skin struggles with razors and waxing like mine!

16 mars 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Thank you so much for sharing this, Kristin. We know how frustrating it can be to deal with bumps, ingrowns, and irritation, especially when you’ve tried so many options before.

We’re so happy Bye Bye Bush gave you a smooth, comfortable result and helped your skin stay calm afterward. It means a lot that you took a chance on us and had such a positive experience.

So grateful to have you here.
-Samantha

Betygsatt 1 av 5 stjärnor

Confirmed Booking But Hotel Refused It…

Confirmed Booking But Hotel Refused It – Very Unreliable Service

I had a very frustrating experience with OYO.

I made a hotel reservation through their platform and received a confirmation message stating that my booking was confirmed. However, when I arrived at the hotel, the reception staff informed me that they no longer work with OYO and refused to honor the reservation.

This left me without accommodation despite having a confirmed booking and travelling to the location expecting everything to be arranged.

It is extremely concerning that OYO continues to confirm bookings for hotels that apparently no longer cooperate with them. This shows a serious lack of communication and responsibility toward customers.

Being left without a place to stay after a confirmed reservation is unacceptable and very stressful for any traveler.

Based on this experience, I cannot recommend using OYO.

14 februari 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hi Nima, sorry to hear about your experience. Just to clarify, we’re OYO Skincare, a skincare brand, and we’re not connected to OYO Hotels or hotel bookings.

It looks like this review may have been posted on the wrong page. If you’re trying to reach the hotel booking platform, they should be able to assist you directly.

Wishing you the best in getting it resolved.

-Samantha

Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐ Game Changer for Hair Removal!

I’ve tried waxing and shaving, but Bye Bye Bush by Oyo Skincare is by far the better solution! Waxing leaves me hurting for days — red, hot, and in pain from the slightest contact with anything. Shaving is quick, but I’m always left dealing with prickliness or ingrown hairs.

Bye Bye Bush has completely changed the game for me. It leaves my skin feeling so smooth — my underarms have never looked better, and I’ve never been more comfortable!

If you’re tired of the pain and irritation of other hair removal methods, do yourself a favor and try this. Definitely buy it

10 februari 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Thank you for sharing this, Angie. We’re so happy Bye Bye Bush has been such a game changer for you and that it’s leaving your skin feeling smooth and comfortable 🙂

Betygsatt 5 av 5 stjärnor

Do as they say on the tin

Speedy delivery, easy to use website. Products seem to do as they say, easy to use, no bad reactions from my skin, good coverage. Thought I suffered quite bad from ingrowns but using their exfoliants and oils after my first wax I haven't had a problem at all! Will continue to use and might try a few other products.

20 februari 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Demi, this is exactly what we love to hear 💗

“Do as they say on the tin” is honestly the highest compliment. We’re so glad everything arrived quickly, felt easy to use, and most importantly — that your skin is happy. No reactions and no ingrowns after your first wax? That’s the dream. 🌿

It means so much that you gave our exfoliants and oils a chance, especially if ingrowns have been a long-time struggle for you. Hearing that you’ve already seen a difference makes our whole team smile.

We can’t wait for you to try more from the range when you’re ready 👀 You’re officially in your smooth era.

Thank you for taking the time to share this. Truly. 💛

Betygsatt 1 av 5 stjärnor

Impossible to cancel, terrible communication

Didn’t like the product, wasn’t for me but wasn’t going to ask for a refund, each to their own. However I did want to cancel. Only way to cancel is to email which I did in December. Cut to February and they keep trying to take payment, I email them twice more to tell them to stop, today, they finally managed to take money from my account. I emailed them AGAIN. Still nothing. Business who are incapable of responding to the only means of communication they give you are shady.

19 februari 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Hey Fiona. We're so sorry the product didn't work as expected and for the experience. We've sent a request asking for your email address and Order No. so we could double-check details on our end and help make this better for you. We'll be here for your response. Thank you.

Betygsatt 5 av 5 stjärnor

Friendly and efficient support & no going back to any other shaving options!

Nicole was super friendly, quick and helpful in getting my order tech issue resolved. I have been using OYO for over a year now and will never use anything else to shave!

14 februari 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Sylvi 🥹 this made our whole team smile.

We’re so happy Nicole was able to sort your tech issue quickly and make the process feel easy — that’s exactly how it should be. I’ll be passing your kind words straight on to her 💗

And over a year with us and “no going back”? That’s the kind of loyalty we never take for granted. It means everything that OYO has become your go-to shave routine.

Thank you for growing with us and trusting us with your skin. Here’s to many more smooth moments ahead 🌿✨

Betygsatt 5 av 5 stjärnor

The customer service responded quickly…

The customer service responded quickly and fixed my problem.

9 februari 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Emma, thank you so much for taking the time to share this 💗

We’re really glad our team was able to respond quickly and get everything sorted for you. That’s always the goal — simple, smooth, and stress-free. 🌿

If you ever need us again (even just for product advice), we’re right here.

Betygsatt 5 av 5 stjärnor

Finally!

Finally!! I get the WORST irritation from shaving, constant bumps regardless of what products I use . I have never used a hair removal creme before, so nervous this would create a reaction. BUT after using for the first time, my bikini line is SO SMOOTH and vacation ready ✔️😎 highly recommend!

6 februari 2026
Omdöme utan inbjudan
Logotyp för Oyo Skincare

Svar från Oyo Skincare

Megan!!! This is the energy we LOVE 😭💗

“Finally!!” is exactly why we made Bye Bye Bush. No one should have to accept constant irritation and bumps as part of their routine.

We’re so glad you took the leap — especially trying a hair removal cream for the first time — and that your bikini line is smooth, happy, and vacation ready ✔️😎 That’s the dream.

Thank you for trusting us with your skin and for sharing this. Here’s to irritation-free holidays from here on out 🌿✨

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