Outway Omdömen 

346
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’m very impressed by the quality of the socks I’ve ordered and the speed of delivery. Also beyond impressed with the personal touches of the customer service, having been contacted more than once by... Se mer

Betygsatt 5 av 5 stjärnor

Outway makes outstanding socks and I love all the fun designs. I had some challenges with the courier and Outway was immediately responsive. They went to great lengths to assist me and were awesome to... Se mer

Betygsatt 4 av 5 stjärnor

Outway rectified a missed delivery by following up and offering me free choice of another pair of socks. At first, I was a bit put off by the AI-generated auto-response to my complaint. But staff foll... Se mer

Företagsinformation

  1. Klädbutik

Skrivet av företaget

We’re an athletic lifestyle brand built by athletes, for athletes. We believe in daily improvement and design socks to fuel active lives without compromising on style and comfort. But this is about more than just socks. It's about challenging the status quo, breaking boundaries, and embodying the spirit of perseverance. Outway Socks aren't just worn, they're lived in.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

346 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(346)

172 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

At first look these socks were very…

At first look these socks were very good, cools design, canadian company, lots of comments from people and feet felt good. Placed more orders for more socks, $350.00 worth. I like socks! Slowly started getting thinning and hole on the heels of the socks within a couple months. So, just about a year on with these socks, I have to say that the design is awesome, quality is junk!

Disappointed sock wearer

19 september 2026
Omdöme utan inbjudan
Logotyp för Outway

Svar från Outway

Hi Glen,

Thanks for taking the time to share this feedback.

We're sorry to hear the socks haven’t held up the way you expected, especially after placing several orders with us.

I did want to provide a bit of context on the particular socks you purchased. They’re designed as a lightweight, high-performance sock with a minimal footbed.

The goal is to provide support, comfort and performance without adding the bulk and material you get from a traditional thicker sock.

One of the tradeoffs with that design is that, compared with a heavier sock, you can expect to see wear sooner.

It’s similar to what you see with high-end running shoes. A lightweight performance shoe is often deliberately engineered with highly responsive foam and minimal weight rather than maximum durability.

The foam eventually breaks down and the shoe needs to be replaced. In performance products, there are always tradeoffs between weight, feel, performance and longevity.

That said, we absolutely want you to have a product that works for you.

We’d be happy to recommend a few of our more substantial options and send you some pairs free of charge to try. In particular, our Merino Wool Midweight and Supima Cotton Midweight socks offer a thicker construction and should provide a different balance of cushioning and durability.

We’ll be in touch to get the right options out to you. We really appreciate you giving Outway a shot and taking the time to share the feedback.

Betygsatt 5 av 5 stjärnor

Probably the best customer service around

Probably the best customer service from a company I have ever experienced. The whole team are genuinely caring people, who work for an incredible company. You'd think socks, big whoop. But when you have the right product, the right policies and the right team it really coalesces into something remarkable.

I'd recommend Outway to any of my friends. The socks are phenomenal. And while I am personally not able to use any of the knee high or crew socks because of my leg size. Maria and the whole customer service made sure to take care of me and get me replacements that I am fully satisfied with. Thanks Outway!

18 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, j'ai eu un souci avec une paire manquante, et j'ai pu le régler rapidement.
Si vous recevez un message d'un assistant AI, n'hésitez pas à demander à parler à un humain! On est rapidement redirigé.

16 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outway socks are fantastic (great…

Outway socks are fantastic (great quality and the best prints!) and the customer service provided is also top notch. I recently purchased the wrong size of socks that were meant to be given as a gift and Outway corrected the issue right away for me!

15 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

OUTWAY is the best

OUTWAY is the best! Customer service was so quick responsive and genuinely cared about helping me. And the socks are super comfy for workouts and they look great. Definitely buying more!

13 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great quality socks

Great quality socks. Bought some a couple of years ago and they still look and feel great, no discolouration and the material remains like new I've now ordered some more and the customer service was A1. Highly recommend this product.

7 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Très bons produits et bon service après vente

Très bons produits . J’adore ces bas! Après la réception d’une commande, il manquait une paire de bas. J’ai communiqué avec outway par e-mail et la réponse à été rapide, cordiale et efficace. J’ai reçu cette paire quelques jours plus tard. Très satisfaite du service.

4 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love the socks

Love the socks. Love how quickly they respond to emails.
Would like some of the “darker” patterns to come back though.
I really liked the skeleton one and the one with monsters on it.

8 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Long term hands (feet?) on review - great socks, great company!

Great socks! I've purchased the original Outway athletic socks ages ago to wear to Crossfit, they are comfy and keep my feet cool and dry when things get spicy. They wear like iron too, I'm sure a couple pairs that I keep in rotation are more than 5 years old! The everyday merino and merino hikers are awesome for daily wear and for outdoor activities too. One word of caution, if you have pets that shed and hardwood floors, the merino socks to an excellent job of collecting fur! Size the merino socks up a notch and they will be more comfortable and will probably last longer too. My feet are size 11, I have found that L/XL socks work better than size M, which is what the sizing chart tells me I should buy. I've just received my first order of the new cotton socks and these just may be my new favorite daily wear socks, well done! When I have had occasion to contact customer support, the team has been prompt to respond and solved issues promptly without any hassles at all. I'm a fan!

4 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

The socks are amazing but…the customer service from Outway is, quite frankly, the best customer service I’ve received from an online store front. Communication was clear, THEY followed up with me multiple times without me having to chase them down. A big shout out to Maria and Andrew for being on top of this right from the jump. A night and day difference to most places. Will be shopping with them again for sure.

12 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Socks = A+ / Customer Service = A+

A friend told me about Outway, as I was complaining about my ankle socks slipping and sliding into my shoes, I thought I would try Outway and see if the touting was accurate.
So far these socks are pretty nice.
I like the feel and comfort.
I initially had an issue at checkout on the website, but Customer Service was prompt and helpful.
The socks aren’t cheap but I feel they might be worth it.
However I have only had them a few weeks, so time will tell.

Cheers.

17 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Très bon service

Il y avait un défaut sur une paire de bas. J'ai écrit à la compagnie et elle m'a retourné une nouvelle paire dans un court délai. Je vais certainement racheter cette marque. Les bas sont très confortables. Merci beaucoup

24 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superbe expérience avec le service à la…

Superbe expérience avec le service à la clientèle d'Outway. Une petite erreur s'était glissée dans ma commande et j'ai rapidement rejoint quelqu'un qui a su m'aider et me renvoyer les bons bas sans frais. Merci beaucoup à Maria, d'Outway :-)
J'en profite pour dire à quel point j'adore les bas Outway : beaux, confortables et parfaits pour la course. Merci!!

24 augusti 2026
Omdöme utan inbjudan

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