I’m very impressed by the quality of the socks I’ve ordered and the speed of delivery. Also beyond impressed with the personal touches of the customer service, having been contacted more than once by... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Outway makes outstanding socks and I love all the fun designs. I had some challenges with the courier and Outway was immediately responsive. They went to great lengths to assist me and were awesome to... Se mer
Outway rectified a missed delivery by following up and offering me free choice of another pair of socks. At first, I was a bit put off by the AI-generated auto-response to my complaint. But staff foll... Se mer
Outway customer service is exceptional! They truly stand behind their product and work hard to help you out if you have any issues.
Företagsinformation
Skrivet av företaget
We’re an athletic lifestyle brand built by athletes, for athletes. We believe in daily improvement and design socks to fuel active lives without compromising on style and comfort. But this is about more than just socks. It's about challenging the status quo, breaking boundaries, and embodying the spirit of perseverance. Outway Socks aren't just worn, they're lived in.
Kontaktuppgifter
3671 Uptown Blvd, V8Z0B9, Victoria, Kanada
- hello@outway.com
- outway.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
High quality product and warm, welcoming experience with customer care
I’m very impressed by the quality of the socks I’ve ordered and the speed of delivery. Also beyond impressed with the personal touches of the customer service, having been contacted more than once by folks with the company who clearly care about their brand and their customers. It’s a welcome change in what has otherwise become an AI generated impersonal world.
Exceptional customer service!
Outway customer service is exceptional! They truly stand behind their product and work hard to help you out if you have any issues.
Andrew went over and above for me
Andrew went over and above for me. I made a mistake ordering and got confused. He helped right away and we figured it out. He even threw in a pair for free. Love the socks. Purchased a few pairs for my husband and for myself. Thank you Andrew
A+ products and customer service
Outway makes outstanding socks and I love all the fun designs. I had some challenges with the courier and Outway was immediately responsive. They went to great lengths to assist me and were awesome to deal with. A+ customer service in addition to a great quality product.
Great product and fantastic responsive…
Great product and fantastic responsive costumer service. They fixed my error when ordering quickly and then an error in shipping on there end was just as fast and painless.
Excellent maintient
Excellent maintient, confortable, et pas ou peu de transpiration.
De plus, un des bas a troué sur le côté super service pour le remplacement
Great socks and great sales support.
best customer service ever
in all honesty - i have never had a better customer service than what I received from outway. there was an issue (which I was not even aware of) with my shipment and they went over and beyond to resolve it. Really top tier. Bravo !
Compression Socks
The compression socks I ordered were great! They are comfortable and arrived in a timely fashion. As well, I had to contact the company as I had misplaced the invoice. They were quick to reapond and had my invoice to me within days. Thank you. And in want Buy Canadian.
Love my socks!
The compression socks I ordered are not only gorgeous, they are also comfortable and fit perfectly.
Excellent service
Excellent service !
Quality products
Excellent socks for hiking with original looks 😊
5*+++ High quality product, strong customer service
We have been ordering from Outway for the past three years for our community kids run club initiative. We greatly appreciate the quality of the socks, friendly and timely customer service, competitive pricing, and speed of delivery.
Great products and the customer service is amazing.
I had an issue with one of the items I ordered but from the moment I contacted customer service regarding the item they did everything the could to remedy the situation.
High quality products and would definitely recommend.
I really like the quality
I really like the quality, and I added a sock after a few wears made a hole. I contacted them, and they checked if I had the right size and then sent me a replacement. They also checked if I really received the replacement and gave me a promotion for my next purchase. Wow, really great service !
Outway rectified a missed delivery by…
Outway rectified a missed delivery by following up and offering me free choice of another pair of socks. At first, I was a bit put off by the AI-generated auto-response to my complaint. But staff followed up to ensure the problem was fixed. They went from putting me off ordering again to a customer who will come back.
Customer service is amazing
Customer service is amazing! Quick response. Issue fixed rapidly. I never taught sock could be this comfortable.
These are the best socks!!
These are easily my favourite socks! I had a pair before and loved how comfortable they were, so I came back for more. Customer service was also quick to respond and super helpful. Great socks and a great company!
Amazing company with amazing stuff
Amazing company with amazing stuff, so helpful they reach you so fast, i had an issue with my order, had the chance to deal with mr Aiko, he was so helpful, thanks Aiko, thanks Outway
I love Outway socks
I love Outway socks! I wear them for CrossFit and any exercising I do. Outway has been an amazing company to deal with and handles any mistakes or errors immediately and effectively. I will always support a company like this ❤️
Love your favourite Socker😁
Couldn't be happier with the socks and experience.
I ordered five pairs of socks, figuring I would give Outway a try. I was really happy with all of them. However, one pair of light merino crew socks had a defect and developed holes after only a few wears. I contacted the company to mention the defect, not because I wanted a replacement, but just so that they were aware of the problem going forward. My email was answered within 24 hours, and they quickly offered to replace the socks free of charge. The replacement pair arrived in under a week, no questions asked, no complications. I'm really happy with the socks, and couldn't rate the customer service any higher. I will for sure be buying more socks from Outway in the future. Also love the fact that this is a Canadian company.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








