Outbacker Stoves Omdömen 

Svar från Outbacker Stoves

Uppdaterad 21 juli 2026

Hi Helen,

Thank you for your kind words. We’re delighted to hear Lily and the team made such a positive impression and provided the level of support you were looking for. Hearing that you’d happily recommend us is wonderful feedback and means a great deal to everyone involved.

Should you ever need any advice, support, or additions for your setup, we’ll be more than happy to help.

Kind Regards,
The Outbacker Stoves Team

Svar från Outbacker Stoves

6 juli 2026

Hi John,

Thank you for your feedback. We’re really pleased to hear everything arrived on time and that you’re happy with the stove — a smooth experience and reliable product is exactly what we aim for.

If there’s anything else you need or we can help with, just let us know.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

17 juni 2026

Hi Paul,

Thank you for such a positive review. We’re really pleased everything arrived exactly as it should, with secure packaging and a quick dispatch. It’s also great to hear the delivery experience met your expectations — that final step is so important.

If there’s anything else you need or any questions come up, please don’t hesitate to get in touch.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

Uppdaterad 13 juni 2026

Hi Dave,

Thank you for such a nice review. We’re really pleased to hear everything ran smoothly from order through to delivery, even with changes along the way. Making the process flexible and hassle‑free is exactly what we aim for, so it’s great to know it came through in your experience.

If there’s anything else you need or we can help with, please don’t hesitate to get in touch.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

28 maj 2026

Dear Mr Shepherdson,

Thank you for the feedback. We’re glad to hear ordering was straightforward and that your flue section arrived quickly — it’s great to know everything went smoothly.

If you need any further parts or assistance, our team is always happy to help.

Thanks,
The BellTent Boutique Team

Svar från Outbacker Stoves

13 juni 2026

Hi Philippe,

Thank you for taking the time to share your feedback. We’re really pleased everything arrived smoothly and quickly to France, and that the packaging and overall quality met your expectations. It’s always great to know the product delivered exactly as hoped.

If you ever need any advice or support in the future, we’re always here to help.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

17 juni 2026

Hi Christopher,

Thank you for your review. It’s great to hear everything arrived just as expected and so quickly after placing your order. Knowing it’s settled in nicely as part of your garden setup makes it even better.

If you ever need any tips, additions, or support, our team is always here to help.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

19 juni 2026

Hi David,

Thank you for such a great review. It’s brilliant to hear the stove is a perfect fit for your space and that the build quality and design have made such a strong impression. Getting the right setup makes all the difference, so it’s great to know the guidance you received helped you feel confident in your choice.

Shauna will be really pleased to hear how much her help supported your decision.

If you need any further advice or support as you continue using it, don’t hesitate to get in touch.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

20 maj 2026

Hi Thierry,

Thank you for your review. We are sorry to hear that the stove arrived with transit damage and understand how disappointing this must have been.

Once the images were reviewed, the issue was assessed as cosmetic to the outer casing only, with no impact expected on the stove’s operation or performance. To help resolve the matter as quickly and smoothly as possible, a partial refund was offered as a goodwill gesture rather than putting you through the inconvenience of returning the item.

While transit damage is uncommon, we appreciate this was not the condition you expected your order to arrive in. We are currently awaiting your response regarding the proposed resolution and remain happy to assist further if needed.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

20 maj 2026

Hi Mike,

Thank you for the great feedback.

We’re really pleased to hear the ordering and delivery process lived up to expectations and that you’re happy with the quality of the stove. It’s good to know you feel confident in the aftercare too — that peace of mind matters to us.

If you need any advice or support, please feel free to reach out.

Thanks,
The BellTent Boutique Team

Svar från Outbacker Stoves

20 maj 2026

Hi Steven,

Thank you for such a great review.

We’re really glad to hear the website was easy to use and that the team were quick to respond and get everything moving so fast. Ordering mid‑morning and receiving it by next-day lunchtime is exactly the kind of turnaround we aim for, so it’s great to know that stood out for you.

If you ever need help again or have any questions down the line, we’re always happy to assist.

Thanks,
The Outbacker Stoves Team

Svar från Outbacker Stoves

20 maj 2026

Hi,

Thank you for your review.

We’re pleased to hear everything came together smoothly — from finding what you needed at a good price to receiving it promptly. That balance of value and speed is exactly what we aim to deliver.

If you ever need help again or have questions in the future, our team will be happy to assist.

Thanks,
The BellTent Boutique Team

Svar från Outbacker Stoves

20 maj 2026

Hi Colin,

Thank you for your feedback.

We’re really pleased to hear you found the service helpful and that everything ran smoothly from start to finish. It’s great to know you’d happily choose us again — that means a lot.

If there’s ever anything else you need or we can help with in the future, just let us know.


Thanks,
The Outbacker Stoves Team

Svar från Outbacker Stoves

20 maj 2026

Hi Marie,

Thank you for your lovely feedback.

We’re really pleased to hear everything arrived so quickly, well-protected, and in perfect condition. It’s great to know the stove was straightforward to set up and that you’re so happy with your purchase — that’s exactly the experience we aim to provide.

If you need any advice, tips, or support in the future, just let us know — we’re always happy to help.

Thanks,
The Outbacker Stoves Team

Svar från Outbacker Stoves

19 juni 2026

Hi Claire,

Thank you for your feedback. We’re pleased to hear everything arrived quickly and that the quality met your expectations — delivering both consistently is what we aim for.

If there’s anything else you need or we can help with, feel free to get in touch.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

19 juni 2026

Hi Richard,

Thank you for such a detailed and knowledgeable review. It’s great to hear the build quality and design stood out, especially given your experience with stoves from across Europe — that really means a lot. It sounds like the fire is a perfect fit for your bell tent setup, and that combination of performance and size is exactly what we aim for.

If you ever need advice, accessories, or support as you continue using it, we’re always here to help.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

19 juni 2026

Hi Catherine,

Thank you for such a great review. It’s brilliant to hear your stove has stood the test of time and continues to perform well after plenty of use. Being able to quickly identify and replace the right flue parts makes all the difference, so it’s great to know Lily’s guidance helped make that process easy and clear.

Lily will be really pleased to hear how much you appreciated her support.

If you need anything else as you get everything back in perfect working order, we’re always here to help.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

19 juni 2026

Hi,

Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que votre expérience, de la commande jusqu’au service après‑vente, a été pleinement satisfaisante. La réactivité et le professionnalisme sont essentiels pour nous, c’est donc très appréciable de lire cela.

Aleks sera particulièrement heureux de savoir que son aide a fait la différence pour vous.

Si vous avez besoin de quoi que ce soit à l’avenir, nous restons à votre entière disposition.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

19 juni 2026

Hi Chris,

Thank you for your review. We’re really pleased to hear your enquiry was handled quickly and that the missing parts were sorted without any hassle — getting things resolved promptly makes all the difference.

If you need anything else or have any questions in the future, we’re always here to help.

Thanks,
Outbacker Stoves Team

Svar från Outbacker Stoves

19 juni 2026

Hi Ben,

Thank you for your feedback. It’s great to hear the support you received was both quick and genuinely helpful, especially when going beyond the usual to source the part you needed. That extra effort really shows the level of care we aim to provide.

Aleks will be really pleased to know his help made such a positive difference.

If there’s anything else you need at any point, we’re always happy to assist.

Thanks,
Outbacker Stoves Team