Original Car PartsOmdömen 

Beantwortet nicht meine Frage, wann ich mit Lieferung rechnen kann (7703066365 Renault)

Scammers!!! Be aware!! They relay on people who order and forget it, and never send you your order assuring you to wait and you will get it, over 3 months waiting and nothing. Very difficult to get money back, they say they've sent it and try to blame third party transaction company which doesn't exist, extremely stressful. just check the actual map street view and you will see they don't even have a shop there!!! AVOID AT ALL COST!!!

Initially I was contacted by the seller after my order, informing me that my part will be at their warehouse at a certain date, which I agreed to wait for.

A week passed from when the part was supposed to be in-stock, so I tried to reach out to the seller, but it turns out they were on vacation during that time.

After their vacation date, I emailed and emailed again but no response.

At this point 3~ months have passed from when I ordered.. so I initiated a refund process with Revolut because I was unable to reach the seller.

I ordered a brake pedal. It said delivery time is 2-5 days. I payed instantly by creditcard. After 10 days and no message of the seller and one unanswered mail I wrote again. They cacled my order because the part was not available. They returned the money but over 10 Euros went missing in the process. Very bad service. Never again.

Originele mattenset gekocht voor onze Fiat 500E. Gekozen voor ophalen maar tot onze verassing werden de matten netjes thuis afgegeven door een zeer vriendelijke medewerker van het bedrijf. Levertijd correct aangegeven op de site en m.i. een scherpe prijs betaald

Deux commandes effectuées début mai.
Une commande, pièce indisponible et une toujours "en traitement ".
Aucune réponse aux mails et aucun remboursement effectué.

I have already left a review before, and now it is time for an update. On April 6, 2026, I paid for my order. For a month, the seller did not make any contact. On May 7, 2026, I managed to reach the seller by phone and demanded a full refund. Since then, the seller has gone completely silent. As a result, I have contacted my bank to initiate a chargeback and filed a fraud report with the police.

Heb gekregen wat ik heb besteld, goede prijs/kwaliteit verhouding.

Ik heb voor het eerst bij originalcarparts.nl besteld en ja ik heb de reviews gelezen en de meeste zijn denk ik onterecht. Ik denk dat velen niet begrijpen hoe de meeste bestellingen bij originalcarparts.nl werkt. Als je het morgen nodig hebt, moet je hier niet bestellen IMHO (uitzonderingen nagelaten). In het onderdeel dat ik besteld was het ook op voorraad, maar dat betekent wellicht niet bij originalcarparts.nl, maar bij de leverancier. Zodra je het onderdeel in je mandje plaats krijg je de mededeling dat deze bij de leverancier besteld moet worden en dat er 1 tot 2 weken overheen kan gaan.

Bij mij duurde het een week en kon daar makkelijk 2 weken op wachten. Zeer scherpe prijs voor originele onderdelen en zelfs (veel) goedkoper dan bij de dealer.

Ik ga zeker weer een keer bestellen en kan het adviseren, maar verwacht gewoon dat je 1 a 2 weken moet wachten. Alles wat sneller geleverd worden is dan mooi meegenomen en goed lezen tijdens het bestellen.

Geen ervaring met de klantenservice

​I placed an order with Original Car Parts on April 23rd. The website stated that the part would be shipped within 4–7 business days, but my order is still stuck in "Processing" status.
​I have sent 3 follow-up emails with a one-week interval to inquire about the delay, but I have received no response at all. This lack of communication is very disappointing. I would appreciate an immediate update on my order status or a full refund.
​Order number 2000007497

Compré un repuesto citroen el 6 de febrero Order n.° 2000006797 que estaba en stock y a fecha de hoy y tras un par de correos solicitando información no tengo la pieza he perdido €50 y no me han respondido en ningún momento

Il materiale pagato non è arrivato e non rispondono a nessuna mail !!
Rif.Your Invoice #2000005231 for Order #2000007409
Ordinato il 16 marzo per euro 165,02
Per auto Mitsubishi
Vorrei avere risposta al più presto
Dopo poco , dalla pubblicazione della recensione, hanno risposto che il pezzo non c'è....ma avrebbero dovuto comunicarlo subito loro rispondendo alla mia mail. Adesso ho chiesto il rimborso

Was ooit een top bedrijf maar de lol is er blijkbaar af. Leveren slecht, reageren slecht, kortom een bedrijf in verval. Zou er onder de conditie vooraf betalen geen bestellingen meer plaatsen.

Mal, cobran un producto que saben que no tienen y tardan meses en decirte que no lo hay, mientras tanto no sabes nada de ellos salvo que preguntes, nada recomendable, evitar a toda cosa comprar en esta web, es un timo. Ahora falta ver si devuelven el dinero.

Ordered a part for my hyundai, they said it was out of stock until febuary, still waiting for an update, I have emailed 3 times no reply,

Dear Mr Saadi, regarding to my order n° 2000007019,
placed on february 17, 2026 and equal to euros 117,21 already paid by credit card, as you had mentioned the goods that I have ordered are no longer available, therefore please provide as quick as possible, in refunding on my credit card the amount equal to euros 117,21. Thanks a lot for your understanding of the whole situation. Achille Nicosia

Order no 2000007049 inv 200004968
Ordered and invoiced Renault Door Seal
Received Dacia Decal Transfer
Repeated E mails cannot even get an acknowledgment of receipt let alone a correction of error .
How on earth does anyone get a response
Update - today received a reply and apology for mistake and that correct part will be dispatched !
Yippee ! Pleased to update that the correct part has today been received ! I think that the company is very well intentioned but lacking in ease of communication.

Good product.

Don't buy from them. I made a purchase in January, and soon after they told me they would only ship in February. I waited, and when February arrived, they said it would only be in April.
I requested a refund, and more than two weeks have passed, and they still haven't refunded the money I paid.

"Edited on 02/16/2026.

Following my complaint, the company refunded the amount the following day.

This whole situation would have been unnecessary, as they had almost two weeks to do it..."