OptinMonster Omdömen 

That was quick and easy!

We experienced a few issues with the tool, but the technical support team has been very helpful and quick to provide solutions. A big shout-out to Nwachukwu, who has been incredibly helpful throughout the process!

The team at OptinMonster are responsive and very much customer service driven. The services they provide work as expected.

Chris helped solve my issue within 30 minutes of the ticket.

Very quick support and resolution to a billing issue

Quick and friendly response and rep continued to follow up to make sure I had what I needed.

Just a quick shoutout to Mustafa in OptinMonster's support team. He was attentive and persistent in helping track down a glitch that was hampering my use of the admin platform (which turned out to be a browser-extension snag at my end that I was able to have my org's IT folks update). Problem solved!

Mustafa was very helpful and resolved my issue quickly. His replies were clear, and the whole process was straightforward. Thank you for the support.

It’s a really nice, user-friendly engine for popups of all kinds. Best of all, it allows for complete customization - from CSS to JS, letting the designer turn everything upside down and tailor it exactly to their vision.

This isn't just some run-of-the-mill, closed "editor for dummies," but a great engine that lets you embed your own code and unleash your imagination.

We licensed the wrong digital product. OptinMonster and technical support agent
Nwachukwu – immediately – reacted and refunded the payment, almost just when we cancelled and asked for refund support. Crazy good customer service, 100 % satisfied. Tells a lot about any collaboration. – Marcus Podorf

Product Success Specialist Mustafa got back to me on my support inquiry quickly and was able to immediately find a solution to the issue I was having. Fast, efficient, and knowledgable! Thank you, Mustafa and OptinMonster!

Nwachukwu was incredibly thorough, kind, and helpful. They addressed our concerns seriously and provided several solutions. They also responded promptly!

I wanted a refund because i could not afford it.

Mustafa helped me without any issues, i'm very pleased with the customer service.

I found optinmonster easy to use, got some conversions from it.

So helpful at the beginning to assist with the setup !

I've had some troubles finding the different settings for the Content Locker option. Not only did they helped me within hours, I've also received a video to help me out on my own account.
Amazing, amazing, amazing.

Mustafa from support went above and beyond to help us! Our organization's website was dealing with heavy bot traffic that suddenly drained our campaign pageview limits. Mustafa quickly hopped on a video call to understand our challenges, explored different solutions and ultimately developed a custom solution to help protect our campaigns.

Thanks to his exceptional support, our campaigns are in market during our most critical time and bringing in real conversions. He was incredibly knowledgeable, patient and efficient. Thank you Mustafa!

Service is always extremely fast. Issues have always been solved.

Responded in about 5 minutes with the correct solution to the issue I was having. I cant ask for better than that.

Erica and the entire support team were vital in helping us meet a massive deadline. We ran into a big obstacle that would not allow us to move forward in our process. They took on the challenge and fixed the issue. Throughout the process the communicated effectively and answered all questions. I truly appreciated the effort and time they put in while being honest and transparent throughout.

Absolutely incredible that for over 24 hours there was nobody answering anythnig except an AI that couldn't do anything. Nothing was working and the customer service department simply did not log into anything chat related. I stayed connected constantly trying every 30 minutes or 15 minutes during their work hours. ZERO support. If anything happens to your campaigns, make sure to expect at least 2 to 4 days of them not working. This support is the worst in the industry by far. Also, they had problems and nothing was showing for anyone and their site went down and they put up a sign that they were under maintenance when in fact nothing was working and their AI was pushing me to a 404 page to get support. Truly outrageous service.

Update: Cause I cannot respond to the response. Your page, the one you linked, did not work for half of the day and you faked it online saying you were under maintenance when every single person with an account knows what the real problem is (it is actually listed in the app). So yeah, lying you are under maintenance is top notch. Whatever. I am already looking for alternatives. This is NOT the first time it takes over 24 hours to get a response.

My customer service experience was very quick and helpful. Nwachukwu was specifically very knowledgeable and understanding. Stellar customer service and I wouldn't hesitate to sign up again.