Optilase Eye Clinic Omdömen 583

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TrustScore 4.5 av 5

4,4

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Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

Had my laser eye surgery done here and honestly couldn’t recommend them enough. All of the team were so professional, reassuring and friendly from start to finish. The procedure itself was quick and m... Se mer

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Betygsatt 5 av 5 stjÀrnor

I got my eyes Lasered 3days ago and I can honestly say it's been life changing! The recovery has been so quick and plan sailing and I have 20/20 vision back! It's just incredible! The surgery was so... Se mer

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Betygsatt 5 av 5 stjÀrnor

I wish I’d have done it sooner! From the very start every appointment was very thorough. The actual surgery itself was so quick and I couldn’t believe the results later that day and especially the fol... Se mer

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Betygsatt 4 av 5 stjÀrnor

The difference is unbelievable. Couldnt recommend Laser eye more. Easily saved the price of the procedure on not buying glasses. Its been 5 years since I had mine done. And still amazing. Now that bei... Se mer

Företagsinformation

  1. Ögonklinik

Skrivet av företaget

Optilase is Ireland’s leading laser eye, lens and cataract surgery clinic. As one of the first private clinics to be established in the country, we are renowned for providing exceptional vision correction surgeries in Ireland. As a family-owned Irish business with a dedication to providing exceptional care and outcomes, with leading medical experts including Ophthalmic Surgeons, Laser Optometrists, and medical staff. We use sophisticated medical technology to provide the best laser, cataract and lens surgery corrections.


Kontaktuppgifter

4,4

UtmÀrkt

TrustScore 4.5 av 5

583 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Har besvarat 24 % av sina negativa omdömen

Svarar vanligtvis efter mer Àn 1 mÄnad

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

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Betygsatt 5 av 5 stjÀrnor

Was amazing

Was amazing , they make you feel so secure and comfortable and everything was amazing. Everyone is asking about , I work in big shop and all Brazilian is asking where do I get done how was , they got my number to get the name of the clinic and I really recommend it. I can’t wait to see people getting done because I recommend it. And I wish i could know before about the clinic . Best clinic in cork.

21 november 2025
Omdöme utan inbjudan
Logotyp för Optilase Eye Clinic

Svar frÄn Optilase Eye Clinic

Hi Luiza, we are so glad that you had a great experience. Thanks for the feedback, we'll be sure to pass it on to the team in our Cork clinic.

The Optilase Team 💚

Betygsatt 1 av 5 stjÀrnor

Lack of Professionalism and patient care

Close to five years ago, I visited Optilase because I was interested in lens-replacement treatment. At the time, I was told I was not yet eligible and should return in five years. I also recall being advised to obtain a new glasses prescription to possibly explore LASIK suitability, but I never pursued that as I had no interest in LASIK. I was also told that an email had been sent to me regarding this — I have checked thoroughly and found no such email.

Five years later, I returned specifically to revisit lens-replacement options, and the experience was shockingly poor. The same person who attended me previously carried out the consultation again, and their behaviour was so unpleasant and unnecessarily rude that I genuinely considered either challenging them or walking out. I still cannot believe I stayed for the full consultation given how disrespectful the interaction was. It became quite clear that this person was unhappy I had not returned for the glasses trial suggested years ago, and their attitude reflected this.

Frankly, it is shocking that anyone would think they can behave this way toward a patient and still expect that patient to return or proceed with treatment.
As a result, I chose not to undergo any treatment at Optilase. My boyfriend, who had been considering LASIK with your clinic, also decided not to proceed after witnessing the experience.

Because of this, I was effectively forced to research treatment abroad. Ultimately, we both underwent significantly more advanced procedures in London (EuroEyes) for the same overall cost. My boyfriend received SMILE Pro, and I underwent trifocal lens-replacement surgery (vs. Multifocal at Optilase) — both carried out with a far higher standard of professionalism, technology, and patient care.

4 november 2025
Omdöme utan inbjudan
Logotyp för Optilase Eye Clinic

Svar frÄn Optilase Eye Clinic

Dear Susana,

Thank you for taking the time to share your feedback regarding your experience.

We are very sorry to hear about your experience to date. Please be assured that patient care is our highest priority, and we are extremely disappointed to learn of your experience.

We would appreciate it if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will enable us to contact you directly and review the matter in detail.

The Optilase Team

Betygsatt 5 av 5 stjÀrnor

Outstanding care and service

I was so nervous on the day of surgery but the staff were amazing, they spoke to me at all times during surgery. The after care was amazing as I had a little bit of discomfort a few days later but this was sorted in no time. Amazing from start to finish and the after care was very comforting.

22 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

New Eyes

The whole process was smooth and informative. I'd recommend it to anyone who is even contemplating getting LASIK.

18 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Procedure itself was great and so much


Procedure itself was great and so much aftercare which put me at ease. Only downside is I had to get a different lazer eye surgery than I was initially told during my consultation because they didn't spot my eyes were not suitable for the original one which led to a longer healing process

11 december 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjÀrnor

Good, but not excellent

All was great, I was happy to have a free consultation. But I didn’t really like that before my appointment Optilase asked me to provide a card details in case I didn’t show up. Also I had a list of questions I wanted to discuss on my consultation, but I felt pressure, like we didn’t have time to discuss my questions. I believe it is not professional. I understand that your staff is dealing with all this every day but for me it is very important decision so I would be happy to know all my questions can be answered

16 juli 2025
Omdöme utan inbjudan

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