Best feeling to be acknowledge as a human being struggling through so much Ophelos has helped me in so many ways to ease some relief
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed to postpone my payment date and amount due to a change in my personal circumstances.Alex responded to my request in a timely manner and restructured my payments. This helped alleviate the str... Se mer
Really helpful, very patient, no threatening emails or calls. Someone stated previously that if all debt companies behaved like this, people would resolve debt quicker. I agree. So sad to see so ma... Se mer
Tried scaremongering tactics to scaremongering me into paying a debt that wasn't even mine. The details,address and date don't add up,and Action Fraud explained how a 24 Year old debt CANNOT be cl... Se mer
Företaget har svarat
Företagsinformation
Om Ophelos
Skrivet av företaget
Resolve your debts, your way.
Ophelos is a new kind of debt resolution company: one with a social purpose and mission: to put people and their wellbeing first. We are deeply committed to building a fairer debt resolution process for everyone.
Kontaktuppgifter
1 Finsbury Ave., EC2M 2PF, London, Storbritannien
- support@ophelos.com
- ophelos.com
Har besvarat 74 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent people to talk to
What was good is that you listen to what I say and are very helpful in everything you
Thank you for help lovely payment…
Thank you for help lovely payment change date prefect
Your Agent Alex was so helpful
Your Agent Alex was so helpful, so very patient on our call.
Alex helped me understand what I need to do and what happens next.
Your Agent Alex is a wonderful, kind and very informative Person.
I am so glad I got this Agent to deal with my inquiry.
Thank you.
Absolutely terrible
Absolutely terrible. Push, Push, Push. No questions asked how you got into debt, just demand, demand, demand.
I spoke to a girl called Alex's on the…
I spoke to a girl called Alex's on the phone she was very helpful and understanding ,she listened to what i need to say and also took her time to make sure she had all of the information and reassured me she would get back to me when she gets a reply to my problem.
the person i was speaking with was so…
the person i was speaking with was so understanding and kind and helped me to the best of their abilities thank you!!
Absolutely above and beyond
Absolutely above and beyond. So kind and understanding
The woman I was talking to was so…
The woman I was talking to was so professional and polite at all times 10/10 for her professionalism and her lovely phone manners
Full payQuick reply to let ne know my new…
Quick reply to let ne know my new balance easy to make the payment
I had a lot of people responses to my…
I had a lot of people responses to my requests and very quickly
Very helpful and understanding
Very helpful and concerned about my sons mental health. No pressure just a willingness to listen and try and find the best solution to the problem. Without being patronising.
I spoke with Alex today
I spoke with Alex today, and she was an absolute diamond. She went above and beyond to help me, clearly explaining everything related to the issue I was having. She’s even taking it upon herself to track down some additional information that my previous supplier has made difficult to access. As someone who works as a Training Specialist in a similar environment, I can confidently say that Alex is a real asset to your company.
They dont answer their calls
They dont answer their calls. If you are doing it yourself online you dont get the code till the following day or 2. Very disappointed with their service.
Really positive experience
Really positive experience. Makes paying off a debt feel like an achievement rather than a negative or a challenge.
Thank you!
Very good understand my feeling and set…
Very good understand my feeling and set my pay plane 🙏🙏🙏🙏
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








