Best feeling to be acknowledge as a human being struggling through so much Ophelos has helped me in so many ways to ease some relief
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed to postpone my payment date and amount due to a change in my personal circumstances.Alex responded to my request in a timely manner and restructured my payments. This helped alleviate the str... Se mer
Really helpful, very patient, no threatening emails or calls. Someone stated previously that if all debt companies behaved like this, people would resolve debt quicker. I agree. So sad to see so ma... Se mer
Tried scaremongering tactics to scaremongering me into paying a debt that wasn't even mine. The details,address and date don't add up,and Action Fraud explained how a 24 Year old debt CANNOT be cl... Se mer
Företaget har svarat
Företagsinformation
Om Ophelos
Skrivet av företaget
Resolve your debts, your way.
Ophelos is a new kind of debt resolution company: one with a social purpose and mission: to put people and their wellbeing first. We are deeply committed to building a fairer debt resolution process for everyone.
Kontaktuppgifter
1 Finsbury Ave., EC2M 2PF, London, Storbritannien
- support@ophelos.com
- ophelos.com
Har besvarat 74 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very efficient
Always ask for the mandate to recover
After 14 weeks awaiting to get answer to my request to provide legal information on the mandate to recover "unpaid bill" and inability for OPHELOS and its sister company INTRUM to provide such details, I had to ask them to delete my personal data, including information shared to third parties. At this stage OPHELOS has restricted the access to my account and I am awaiting the deletion of all information in accordance with the law protecting my personal data.
Customer service is good
Customer service is good. She was very polite, humble and try her best to sortout mynproblem
Gives option on the amount you are able…
Gives option on the amount you are able to pay. They are very exceptional and communicate respectfully with people.
Very supportive and willingness to…
Very supportive and willingness to listen and coming with best suitable opinion..I would say i had a very good experience with them
Great agency
Great agency and was easy to set-up an account with them and choosing what you are able to pay each month.
No hassle with this agency.
Great support
Ophelos, were very easy to deal with, great support, I didn't have any issues but they were there if I needed to discuss something with them. Made the arrangement easy and manageable.
Very understanding lady great with all…
Very understanding lady great with all her help totally appreciated
It was a good and cordial attention to…
It was a good and cordial attention to my questions. He was patient and detailed
The person I was dealing (Shannon) with…
The person I was dealing (Shannon) with was totally understand of my position and was really supportive and explained everything to me in a fantastic way that I'm now aware of my options.
Excellent service from start to finish…
Excellent service from start to finish , Rebecca was professional and helpful.
They were very helpful and made it easy…
They were very helpful and made it easy to pay the debt back, thank you for all your help with clearing the debt.
Shannon was a great help
Shannon was a great help she put my mind at ease greatly
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








