Best feeling to be acknowledge as a human being struggling through so much Ophelos has helped me in so many ways to ease some relief
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed to postpone my payment date and amount due to a change in my personal circumstances.Alex responded to my request in a timely manner and restructured my payments. This helped alleviate the str... Se mer
Really helpful, very patient, no threatening emails or calls. Someone stated previously that if all debt companies behaved like this, people would resolve debt quicker. I agree. So sad to see so ma... Se mer
Tried scaremongering tactics to scaremongering me into paying a debt that wasn't even mine. The details,address and date don't add up,and Action Fraud explained how a 24 Year old debt CANNOT be cl... Se mer
Företaget har svarat
Företagsinformation
Om Ophelos
Skrivet av företaget
Resolve your debts, your way.
Ophelos is a new kind of debt resolution company: one with a social purpose and mission: to put people and their wellbeing first. We are deeply committed to building a fairer debt resolution process for everyone.
Kontaktuppgifter
1 Finsbury Ave., EC2M 2PF, London, Storbritannien
- support@ophelos.com
- ophelos.com
Har besvarat 74 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent!
Finally, a debt collection agency that does things right! A lot of people find themselves in the uncomfortable position of being in debt, me included. However Ophelos do not hassle you, they send you polite and not that frequent reminders with no pressure! Makes the debt feel manageable and gives you control, with multiple payments options on a very easy to navigate website. Thankyou for allowing me to clear my debt in a steady and easy way!
Maryam was really helpful
Maryam was really helpful, I needed a refund as the payment came out my bank twice. Maryam emailed me explaining what I needed to do and when i didn't reply Maryam followed up with me to make sure i did the instructions to get the refund. Great person to have on the team.
Nice service
Nice service, polite people to interact with. My debt with clear pay has been sorted. I’m free🙏
Alex was very helpful and…
Alex was very helpful and understanding. She really made me feel like I didn't have to worry or stress anymore.
Great customer service very friendly…
Great customer service very friendly and efficient service
Really easy to follow and use
Really easy to follow and use. Easiest debt I’ve paid off
Great service n grateful for your…
Great service n grateful for your service
Thank you for responding promptly to…
Thank you for responding promptly to communication and reviewing the case as requested.
Really easy and simple
Lovely customer service
good.servise
Harassed daily for a debt that does not…
Harassed daily for a debt that does not exist
Have emailed proof of this and phoned in this is ridiculous. I’m glad I have my faculties and am not a vulnerable adult who would end up paying a debt that doesn’t exist due to a company like this chasing debt that does not exist. Joke of a company happy to chase and harass people but not happy to rectify and compensate for the stress and hassle occurred during this

Svar från Ophelos
Very friendly and helpful staff
Very friendly and helpful staff. Didn't feel pressured but listened to and worked with.
I felt understood and that supported.
Very easy to deal with
Very easy to deal with, straightforward automatic payments. Non judgemental. Very nice people to deal with
Unexpectedly good service from Debt collecting agency
The agent I spoke to was extremely helpful and to my great Surprise was very sympathetic regarding the situation octopus energy has caused due to inefficiency and poor communication.
Great helpful supported from start to…
Great helpful supported from start to finish
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