All the info was on money saving super market. You could quite easily see that compared to all the other others this company was at least at the same level but slightly better but we’ll have to see wh... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Whilst I had some issues with my initial arranged engineer, the stellar service I received from the second engineer more than made up for it. He was prompt, and offered helpful advice for me as a firs... Se mer
Wish I could give zero stars. Engineer came out for annual service, spent 2 minutes then said there was an issue. He would report back and they would Contact me when the part is sourced. Heard nothin... Se mer
I have been with openfix over a year now. Boiler services are called out in an easy way and I had to call out an engineer who arrived quickly the following day and resolved the issue quickly. I would... Se mer
Företagsinformation
Skrivet av företaget
At OpenFix, we're all about doing things right. We offer homeowners and landlords reliable home and boiler care plans, backed by our national network of skilled tradespeople. Whether you need an emergency repair or your annual boiler service, we'll ensure you receive the highest quality care.
Kontaktuppgifter
Landmark Business Centre, Parkhouse Industrial Estate East, Speedwell Road, ST5 7RG, Newcastle under Lyme, Storbritannien
- 08085310176
- support@openfix.co.uk
- openfix.co.uk
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to sign up and seems a good price
23 september 2026
Svar från OpenFix
We’re so pleased to hear you found the setup process smooth and our agent helpful. Thank you for taking the time to leave a review—your feedback is really appreciated.
Many thanks,
OpenFix
Svar från OpenFix
We’re so pleased to hear you had a positive experience with our team. Your feedback means a lot to us.
Many thanks,
OpenFix
Svar från OpenFix
We’re delighted to hear you liked our website. We aim to make everything as clear and straightforward as possible.
Many thanks,
OpenFix
Mistake
Having read terms and conditions I realise that I have made a. Mistake
15 september 2026
Omdöme utan inbjudan
Svar från OpenFix
We’re sorry to hear you’re having doubts about your plan. We want you to feel confident about what’s included and understand any exclusions.
If there’s a particular part of the agreement that concerns you, please email support@openfix.co.uk. We’d be happy to discuss your concerns, explain the relevant terms and help you understand the options available to you.
Many thanks,
OpenFix
Svar från OpenFix
Thank you for letting us know how happy you were with setting up your plan with us. We’re here if you have any questions.
Many thanks,
OpenFix
I am very pleased with the service,the…
I am very pleased with the service,the engineer was as promised on time, early morning,friendly and professional.
23 september 2026
Omdöme utan inbjudan
Svar från OpenFix
Thank you for the great feedback about our engineer. We’ll make sure that your kind words are passed on to them.
Many thanks,
OpenFix
Sam the rep was first class told me…
Sam the rep was first class told me everything I needed to know
22 september 2026
Omdöme utan inbjudan
Svar från OpenFix
Thank you for taking the time to leave us a review. We really appreciate your feedback.
Many thanks,
OpenFix
It was safe quick and easy to set up.
15 september 2026
Svar från OpenFix
We’re grateful for your review. It’s great to hear you’re happy with your experience.
Many thanks,
OpenFix
Gas fittereas good efficiantbut early days
Gas fittereas good efficiant. Not had a repott yet or sscety cert. Nor have hsd a call out so cannot ssy much more yet
21 september 2026
Omdöme utan inbjudan
Svar från OpenFix
Thank you for taking the time to leave us a review. We really appreciate your feedback.
Many thanks,
OpenFix
Although they are competitively priced…
Although they are competitively priced I was annoyed that the price jumped by £5.00 during my sign up !!
And even when I went back to the original page where it showed £15.00 as soon as I hit “continue” the total increased to £20.00
I had locked in my price for 2 years but won’t be staying beyond that…..
No doubt I will NOT be winning the monthly Amazon gift card 😜😜😜
22 september 2026
Omdöme utan inbjudan
Svar från OpenFix
We’re sorry for the frustration—seeing £15 become £20 when you clicked “continue” would understandably be confusing.
Our prices don’t change dynamically during sign-up. Different plans and call-out fee options have different prices, but moving to the next page alone should not increase your quote.
We’d be happy to look into the £5 difference and explain what happened. Please email support@openfix.co.uk if you’d like us to check this for you.
Many thanks,
OpenFix
Easy to set up online
Easy to set up online. Quick and easy and not lots of pages to scroll through. Took me under 6 minutes to sign up.
22 september 2026
Omdöme utan inbjudan
Svar från OpenFix
Thank you for the fantastic review! We’re glad to hear you were happy with the sign up process. If you ever need anything, you know where we are.
Many thanks,
OpenFix
Very quick to set up our home plan ,and…
Very quick to set up our home plan ,and a lot cheaper than BG 👍
22 september 2026
Omdöme utan inbjudan
Svar från OpenFix
Thanks so much for your feedback, we're really pleased to hear you feel the plan offers great value. That’s exactly what we set out to do - provide a reliable service that doesn’t cost the earth. We’ll be here whenever you need us.
Many thanks,
OpenFix
Sam’s knows his stuff
22 september 2026
Omdöme utan inbjudan
Svar från OpenFix
We really appreciate your positive feedback. We’ll make sure your comments are shared with the team.
Many thanks,
OpenFix
GOOD SERVICE VISIT
Neil the gas engineer kept in contact from the start.
Letting me know when he was arriving and during the service, pointing out & explaining any problems to me.
His advice was helpful. He respected my property & worked efficiently. However, I would have preferred to have the option for a visit earlier in the year as it doesn't give me much time to have a repair that is needed before the colder weather sets in & before my agreement finishes.
17 september 2026
Omdöme utan inbjudan
Svar från OpenFix
Thank you for your kind words. We’re really pleased to hear you are happy with your recent boiler service job. We’ll make sure your feedback is passed to the engineer who attended.
Many thanks,
OpenFix
Very easy
Very easy, good service. Reminders, updates and good value for money. Free service is a big plus too!
21 september 2026
Omdöme utan inbjudan
Svar från OpenFix
Thank you for your fantastic review. We’re glad you’re satisfied with our service.
Many thanks,
OpenFix
Svar från OpenFix
Thank you for letting us know, and I'm sorry to hear you've had a frustrating experience. I can't see any detail in your review about what's happened, so it would help if you could contact us at support@openfix.co.uk with your name, address or account reference, and a brief outline of the complaint, so we can look into it properly and come back to you.
Many thanks,
OpenFix
Just overall good experience and easy…
Just overall good experience and easy to follow and complete
21 september 2026
Omdöme utan inbjudan
Svar från OpenFix
Thank you for the great feedback! We’re pleased everything went smoothly whilst setting up your plan with us.
Many thanks,
OpenFix
Much cheaper
Much cheaper. Better services and better contract. Very happy. Wish I did this years back.
21 september 2026
Omdöme utan inbjudan
Svar från OpenFix
Thanks so much for your feedback, we're really pleased to hear you feel the plan offers great value. That’s exactly what we set out to do - provide a reliable service that doesn’t cost the earth. We’ll be here whenever you need us.
Many thanks,
OpenFix
Very helpful and informative sales rep
Very helpful and informative sales rep. Seems like a great product, I am looking forward to becoming an Open Fix customet
21 september 2026
Omdöme utan inbjudan
Svar från OpenFix
We’re so pleased to hear you found the setup process smooth and our agent helpful. Thank you for taking the time to leave a review—your feedback is really appreciated.
Many thanks,
OpenFix
I had an issue with my plan
I had an issue with my plan . Was sorted out very quickly and great customer service and support.
18 september 2026
Omdöme utan inbjudan
Svar från OpenFix
Thank you for your kind words about our customer service. We’re delighted you were happy with the help you received.
Many thanks,
OpenFix
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.