Online LightingOmdömen 

85
TrustScore 2 av 5

2,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Unreasonable requests for returning products and unresponsive to obtaining our refund. Firstly forcing us to pay express to return in their timeframes, ignoring over 10 attempts to obtain our refund a... Se mer

Betygsatt 1 av 5 stjärnor

Ordered Gymea linen Pendant light and fitting from the Fat Shack located at Age Street, Cheltenham, Vic for $179 ( online purchase). It is of very poor quality, and the same product can be purchas... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I had an awful experience with this supplier. They sent me incorrect lights that didn’t fit. Despite me buying the correct ones again from them, they failed to provide the proof I requested that the o... Se mer

Betygsatt 5 av 5 stjärnor

The guys at Online Lighting would have to be the most obliging, helpful and generous people I have ever dealt with! In particular, Ara and Victor went out of their way to make my shopping experien... Se mer

Företagsinformation

  1. Hem och trädgård

Informationen kommer från olika externa källor

Online Lighting is the online store for all your modern & traditional lighting needs. Browse our website & we can deliver your order anywhere in Australia & overseas


Kontaktuppgifter

2,0

Dålig

TrustScore 2 av 5

85 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,0

Alla omdömen

(85)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service - a personal phone call to inform us that the lights may be 2 days later than expected- They went the extra mile

2 februari 2018
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

fast delivery

fast delivery. It would be good if installation instructions were in English and not in German though

30 januari 2018
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

A potentially bad experience worked out better than expected

Order and confirmation all went well, when it came to delivery they were unable to fulfil the order from the supplier. Carl was able to supply another similar more expensive fitting at the same cost to us to resolve the issue to our clients satisfaction. Delivered direct to us at hr time specified.
Thanks Carl for a great result and a happy client!

29 januari 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am extremely happy with my purchase …

I am extremely happy with my purchase from Online Lighting. The representative I spoke to on the phone was most helpful regarding the product I was purchasing. I was kept informed regarding delivery and the goods arrived promptly in excellent condition and the beautiful light suits my purpose exactly.

12 januari 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best Internet Shopping ever!!!

The guys at Online Lighting would have to be the most obliging, helpful and generous people I have ever dealt with! In particular, Ara and Victor went out of their way to make my shopping experience with them 100% satisfactory.
The products that are offered for sale online are of the highest quality and my wife and I are extremely happy with our purchases.
I would definitely recommend Online Lighting to anyone and will be visiting their store whenever we need new light fittings or ceiling fans in the future!!
Thanks very much again!!
Geoff W. Geelong Victoria

5 januari 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Last minute present

Ordered 7 days before Christmas and got there in 5. Product as described with nil damage. Still yet to use it but no doubt will be fine. Would definitely use this website again. Thank you!

31 december 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast knowledgeable service

Fast knowledgeable service, professional, had product knowledge, I received my invoice immediately with tracking information. Received my delivery quickly, I would buy from Online Lighting again. Thank you, Karen

29 december 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

Excellent service, ordered 2 down lights, should have taken 2 weeks, arrived in 7 days. Items were 50% cheaper than my local store in Hobart.
Thankk you.

24 december 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Efficient service, great product

We ordered a wall light from Online Lighting. It arrived very promptly and is exactly as it looks online. This company has a vast range of lighting at reasonable prices & in my opinion is probably the best online store for lighting. My only criticism, and I know it is difficult to post lights without some sort of wadding, is that I detest being sent polystyrene! Plastic balloons aren't much better either and so to achieve an absolutely perfect score from me, some investigation into more eco friendly packaging would be great. This was a metal light, no glass involved.

1 december 2017
Omdöme utan inbjudan
Logotyp för Online Lighting

Svar från Online Lighting

Hi Annabella,

Thank you for your valuable feedback and we note your environmental concerns, whilst we take every precaution possible when sending goods (irrespective of what the item is made of), you can rest assured that we predominately use recycled or recyclable packing material such as shredded paper,cardboard and the packing beans we use are recyclable, environmentally friendly & bio-degradable. Any Polystyrene used in the packing has come to us via the items original packaging, whilst not ideal it still offers the best protection for some items.
In some areas even polystyrene can be recycled as well.


Regards,
Online Lighting Team

Betygsatt 4 av 5 stjärnor

Lamp is great

Lamp is great, just wish you gave an option to purchase a relevant light globe with the lamp, or alternatively supplied one with it! As it is a small
screw fitting it is hard to get an led globe to fit.

1 december 2017
Omdöme utan inbjudan
Logotyp för Online Lighting

Svar från Online Lighting

Hi Frances,

We are glad that you love your lamp, with regards to the globe, it does state on our website for that item that the globe was not included, however your suggestion of "providing an option" has been noted.
Thanks for your valuable feedback.

Regards,
Online Lighting Team

Betygsatt 5 av 5 stjärnor

Good Service and Fast Delivery

This company has a huge range to choose from. My order was delivered very quickly, well packed and therefore in perfect condition. I phoned because needed some advice about suitable bulbs and my enquiry was answered informatively and politely.

26 november 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We are currently building a new house …

We are currently building a new house and this is our second order with Online Lighting. Their prices are very competitive and they were prepared to match any other online prices.

The service is second to none and delivery rates very good and delivery time is very quick.

We will be more than happy to order any further lighting from them.

Thank you.

18 november 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Such amazing customer service

Such amazing customer service. Another lighting place had let me down, I contacted these guys, confirmed that they had what I wanted in stock and it was dispatched the same day. Received it 2 business days later.

13 november 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Prompt and quick delivery. When I got wrong colour light fitting they went out of their way to ensure it was replaced asap and was done personally to my door. Service like that is very rare these days.

12 november 2017
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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