Ordered a Mason Pearson Pocket Bristle Brush (Dark Ruby) and received the Bristle & Nylon version instead, a different, cheaper product. Sent 5 emails and made 2 phone calls over 10 days to "Ch... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Ordered a Mason Pearson Pocket Bristle Brush (Dark Ruby) and received the Bristle & Nylon version instead, a different, cheaper product. Sent 5 emails and made 2 phone calls over 10 days to "Ch... Se mer
Företaget har svarat
Avoid- paid extra for next day delivery, as medical support needed to return to work. Wasnt posted for 4 days, arrived with me after a week. Customer service pointless, no apology or refund, said this... Se mer
This was my first experience using Online Pharmacy4u and I didn’t know what to expect. First purchase and it was incorrect. However, their team moved quickly to resolve my issue with an incomplete... Se mer
It's always risky buying medical items online, but so far, for the items I've bought throught them, I've found online-pharmacy4u.co.uk appears to provide what it offers - rather than mere lookalik... Se mer
Get the same genuine medicines delivered to your door in as little as 24 hours as you would from your GP - without the wait.
London, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Placed an order in September. Received a confirmation email followed by notification that the items had been dispatched the same day. Money taken the next day. After 5 days of not receiving the order I emailed and was told the items were not in stock and they were trying to obtain them despite receiving a dispatch email. They ignored my email asking why I had been told it was dispatched. I gave them a further few days and as I heard nothing emailed and phoned asking to cancel order and receive a reimbursement. No point ringing - the person acts like a receptionist and says she will pass the message to customer service. They won’t let you speak to them. Finally got email confirmation that they would pass it through to the cancellation team and I would be notified when the refund had been issued. That was almost a week ago and they have held my money for nearly a month now, so I have now raised a dispute through the bank as it is clear I am not going to get my money back. Avoid using this company- there is something not right about them and I suspect some sort of scam is going on given the number of negative reviews on here.
Found the product I was searching for at a competitive price. The postage was reasonable and the delivery date was quick. The goods were genuine, in good condition and in date. A trustworthy retailer.
I ordered some Ketone test strips for my diabetic monitor, and they sent the the glucose ones instead. Useless. I will never use them again, or reccomend them to anyone.
Good communication and quick delivery.
Those guys are for you 😊
Used Online Pharmacy before to order eye drops before and pleased with my delivery again this time,good value and quick delivery.
AVOID!! Requested for proof of prescription, went to my GP and they said they wilp forward it directly to them but a week later, kept receiving generic email about the order being cancelled due to evidence required not received!
Three weeks in and still no delivery and no refund. Was told they will refund on 20th September and it is now 3rd October.
Partly my fault as I should have read the reviews first!
Reported to the bank and to the GPHC.
A bunch of cowboys bordering fraud - AVOID
Overall I like this service. They are speedy, but my GP is not. I understand this. Not sure what is up with these guys sometimes though so i took a star off. First order took a while, but ended up with me eventually (hold up at GP ect to be expected.) I was happy with this result, but:
But sometimes things get confusing, for example, they say they sent out a delivery after it was accepted by GP and then the next day tell me that I need to contact the GP because they have no response from them. I check the orders and im being sent the correct items, but a duplicate order is sitting there waiting for approval. Then their email is a no reply email with vague information and I need to jump through hoops to contact them. Idiocracy - not consumer friendly at all... I hope that things remain smooth, seems from these reviews contacting them is when things seems to go wrong.
Very prompt service. Extremely well packed. Glass jars all intact, it is always a bit of concern with breakages during transport but I'm 100% confident for future orders with the care taken by the packer. Thank you.
can’t fault this pharmacy at all. i’ve been using them for over a year now and i’ve never had any issues and will continue to use. excellent service, great communication with customers and overall great experience.
Great seller fast delivery thanks
It's always risky buying medical items online, but so far, for the items I've bought throught them, I've found online-pharmacy4u.co.uk appears to provide what it offers - rather than mere lookalikes or generics.
Also quick and efficient service.
If at any point I find reason to doubt, I will reduce the 5-star rating, but hopefully not.
Four stars purely because website isn’t that easy to use. But everything else great. Needed some medication to manage pain and they shipped it out that day and arrived next day (paid for 24 hr shipping). After buying, looked up their reviews and was worried I’d been scammed but absolutely not. They were brilliant and don’t deserve an overall 2.6 star review
very good in all respects does the job thanks
2.6*/5* they clearly don’t care anyway.
*EDIT* “Once we contacted you” hahaha! You mean after my 8 attempts by call and email you finally replied.
As already mentioned I didn’t enter the “incorrect address” your system said “re-shipped to re-delivery address” I did and it went to the billing address. So nice try, still waiting on confirmation it’s been reshipped
Can’t get through to anyone at customer service. Even when you do they are not helpful.
They gave me incorrect information that had my order going to the wrong address, within 30 seconds I called customer service to correct before it was sent. 4 phones and 4 emails later no reply and was sent to the wrong address. USELESS

Svar från Online Pharmacy 4U
I was able to order and receive my item very quickly ata reasonable cost and I will definitely order again
Great chemist answer emails quick and always answer phone.
Goods delivered on time, in good condition so my assessment is very positive.
This company tricked me into sending a product back promising a refund then turned around and said they was not giving me my money back.
Called the phone lines several times. Goes to voicemail. When someone finally answers they said they can’t do anything.
This is a scam. Do not purchase from this site whatsoever. Currently in the process of recovering funds through bank & action fraud

Svar från Online Pharmacy 4U
Great company, items were packed discreetly and shipment was fast, very happy with this pharmacy's service.
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