Ordered a Mason Pearson Pocket Bristle Brush (Dark Ruby) and received the Bristle & Nylon version instead, a different, cheaper product. Sent 5 emails and made 2 phone calls over 10 days to "Ch... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Ordered a Mason Pearson Pocket Bristle Brush (Dark Ruby) and received the Bristle & Nylon version instead, a different, cheaper product. Sent 5 emails and made 2 phone calls over 10 days to "Ch... Se mer
Företaget har svarat
Avoid- paid extra for next day delivery, as medical support needed to return to work. Wasnt posted for 4 days, arrived with me after a week. Customer service pointless, no apology or refund, said this... Se mer
This was my first experience using Online Pharmacy4u and I didn’t know what to expect. First purchase and it was incorrect. However, their team moved quickly to resolve my issue with an incomplete... Se mer
It's always risky buying medical items online, but so far, for the items I've bought throught them, I've found online-pharmacy4u.co.uk appears to provide what it offers - rather than mere lookalik... Se mer
Get the same genuine medicines delivered to your door in as little as 24 hours as you would from your GP - without the wait.
London, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The item came quickly and was cheaper than Boots own brand.
I ordered eye drops, and a few days later, I received the wrong product and a month and a half past its expiration date. When I complained, I was told it wasn't their product. They suggested I was trying to scam them out of £10.99. I didn't receive the correct product or a refund. Avoid, avoid, avoid!
Terrible customer service ordered a particular anti-dandruff shampoo x3 at the start of September - they took money then a month later I emailed and they replied saying order on its way, items were out of stock (but it only showed 1 bottle) it never arrived! Wrote again this week (another month) and exactly the same response as a month ago. Terrible customer service and I have asked for a refund, but no one offering that. Just an automated response. Huge waste of time and money! Do not use!

Svar från Online Pharmacy 4U
Two items were missing from my order and when I queried whether they would be following on or I would receive a credit note they said they would look into it. I then received an email saying that they had done so and couldn't find any problems with my order from which I presume they thought that I was lying! I am still two items short and very cross. I would award 0 stars if I could.
This company had a offer on cold and flu 3 for 2. I ordered Difflam as I suffer with sinusitis I ordered 2 more products to help with that as and when there needed. Next day had a email to say was only allowed 2 of the products, reminded them false advertising 3 for 2 on cold and flu. Today another email to say the items I ordered isn't suited to my issues, they cancelled the order. This is only as I picked them up about false advertising, which that's exactly what it is. God help anyone who relays on this pharmacy for U, I wouldn't trust them with a packet tissues let alone medication. Read the email ordered from elsewhere where. Also keeping a eye they don't take payment. Shameful treatment of patients you can have the order then part then cancelled it. Truth hurts doesn't it pharmacy for U. Not for me not ever.
Worst experience I have ever had. I have ordered formula milk for my baby and they sent me the wrong formula milk. Also they even managed to send me less bottles that I have ordered. Customer service is horrible. They don’t answer the phone calls and not responding to the emails. Strongly avoid ordering from any!!!!!!!!!

Svar från Online Pharmacy 4U
Got exactly what I ordered and quick service thank you I'll buy again.
I received my order in 24 hours from ordering. It arrived well packaged. Ordering was very easy. The price was reasonable. My local pharmacy was unable to supply my presciption. So I would have had to contact other pharmacies and then ,if I was able to find a supply would then need to pick up the medication. I do not have transportation and am not very mobile.
0 stars!! Ordered and paid for express delivery (1-2 working days). It has now been 5 days without an email to even say its been shipped! Do not ever order from here!
Very easy to use! Quick and efficient checkout and delivery was excellent, will definitely buy from again
Easy to order and fast delivery, thank you.
Since moving from Lloyds the experience has been awful. Janky app, errors, issues ordering and the consistent upselling of products. I just want to be able to quickly order my medicine. Lloyds had that, this app makes it incredible hard.
Would avoid if you’re thinking of using the service and do your research into alternatives.
Weight loss injections.
Already on wygovy 0.25 go to order 0.5 and I'm given 2.45 manjaro at £179.00?
Trying to contact them is impossible to get the right order.
Tried again to order the 0.5 and it's automatically giving me 2.45 pen. 🤷
No one's picking up the phone, email.
Very irresponsible
I have had two terrible experiences with Pharmacy4U and want to warn others before they lose their money as I did. I ordered a specific product, but they sent me something completely different. When I contacted customer service, they were rude and dismissive. They told me it was my fault for not reading properly and refused to help resolve the issue. I'm not 100% sure how my reading ability could have contributed to the fact that these people sent me the wrong product, but this was a part of the conversation I had with this guy on the phone.
I tried emailing them multiple times to get a refund or even an explanation, but they did not reply at any point. It’s clear they advertise products they don’t actually have in stock and substitute them with something else.
This company is unreliable and untrustworthy, and the customer service department is run by a bunch of disgusting cretins. Based on my experience, I strongly advise avoiding Pharmacy4U. They are selling after-market products, and once they have received your money, and once you accept delivery, that's the last you will hear from them. They will have no further interaction with you with regard to what you have paid for and what they have sent you. They are a bunch of thieves. There are many reputable online pharmacies out there; this one is not worth the risk.
If I could give 0 star review I would. Do not buy from this company.
Absolutely appaling customer service.
Items broken on delivery, photographic evidence sent and they just refused to refund money because the parcel was delivered and signed for. Obviously you don't know the contents are broken until after the delivery guy has left.
They have no empathy or consideration for customers.
Avoid at all costs.
Having used this company twice, I have found the service to be reliable and efficient. The reason I chose them over others is that they use Royal Mail for delivery which is my preferred option.
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