Tive a minha conta de hotmail hackeada e contactei a microsoft para tentar recuperar o meu email, porem eles desativaram o email por questoes de segurança e esse era o meu email de acesso à ONErpm e d... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The response team worked like a family and was always compliant. They served me as a young master with patience and dedication confirming and completing my requests. I felt so well served and in co... Se mer
I love how fast ONErpm replies to their users which I am one of them. Submit a ticket and in just 2 days maximum you get a reply fixing up the problem already even before you reply back to them which... Se mer
They don't pay your money. As simple as that. They decide themselves when they want to pay, and when they don't, and how long you wait - for any imaginary reason. Any their financial issue will becom... Se mer
Företagsinformation
Skrivet av företaget
A powerful self-service platform providing a full suite of automated marketing, promotional, accounting, and business intelligence tools and solutions giving creative professionals full control over the distribution workflow.
Kontaktuppgifter
Scholes Street 74, 11206, Brasilien
- onerpm.com
3,2
Medel
189 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I opened a support ticket for about two…
I opened a support ticket for about two weeks now asking them for an audio replacement on my upload...they have failed to either respond from their site ,twitter and Instagram,they have a very poor customer service attendant..I wish I can take down all my songs
20 november 2023
Omdöme utan inbjudan
The worst company on the market.
The worst company on the market.
10 days passed and my song not even approved.
Customer service is as bad as it can be.
I am not recommending this company at all
13 november 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Mafiya!
We are sorry to hear that. Could you contact us opening a ticket in your ONErpm account with the title "Trustpilot", please? Usually it takes less than 2 business days to our support team to answer a request and they will be glad to help!
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
Must have been on vacation two weeks...
Initially they rejected my song two times and stopped answer my support tickets. But that forced me to improve the mixing and learn mastering, resulting in approval. After that their support was okay again.
I'll update my review after the release.
28 oktober 2023
Omdöme utan inbjudan
Guess they don't wont my 15%
Tried to save money and give this company a chance despite of the bad reviews. I now see the other 1 star reviews are correct.
Rejected my album, said one of my songs sound like a song on Spotify. Clicked on the link they sent. Listened to the song, it sound nothing like my song. Not even close.
Guess they don't wont my 15%, resubmitted the album to distrokid. Funny company, but waste of time.
15 september 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Solomon!
Our curators analyze the content according to the guidelines given to us by the digital platforms.
Most of the stores have pre-established rules that do not allow the distribution of content that may cause copyright conflicts with other artists.
These stores have a very severe phonogram recognition system, which sometimes creates a conflict even if the beat is not exactly the same as the reference they find.
Our system contains a program that searches for recognition in all material already published in stores, in addition, our team uses external programs such as AHA, to confirm recognition.
If the content is identified in a song already published and still in stores, our team performs a manual check and notifies the artist about what happened.
In any case, our support team will always be there to help you. You can open a ticket on your account, and it will be answered within 24 hours.
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
Son horribles
Son horribles. Aceptaron mi musica elegido que la musica es en Ingles, pero cuando elegido que esta en Italiano ya no queren subir. Son unas racistas.
19 augusti 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Victor!
We are sorry to hear that. Could you contact us opening a ticket in your ONErpm account with the title "Trustpilot", please? Usually it takes less than 2 business days to our support team to answer a request and they will be glad to help!
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
be careful this website is fraudster phising dangerous stealing…
be careful this website contains data theft, when I tried to reset my password it was sent phishing by e-mail those who wanted to steal data, they are fraudsters stay away from this website I will report this website for spreading spam / phishing this website is dangerous for stealing someone's data information.
18 augusti 2023
Omdöme utan inbjudan
Its a good website
Its a good website, I have started to distribute my music and it has been doing great, I distributed music videos too. The website is easy to use and understandable.
10 augusti 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Joshua!
We are very glad to hear that ^-^.
We're always trying to improve our service and platform, it's always good to know we're on the right track.
Thank you for the partnership.
me deben 30k de streams de spotify de…
me deben 30k de streams de spotify de abril. esta es la fecha que no me pagan esas regalias y no me responden por eso. pésimo servicio. NO USEN ESTA DISTRIBUIDORA.
1 augusti 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Fabricio!
Payment for streaming stores is made on a pro-rata basis, that is, it is an average of the number of subscribers to each store, with the number of times each song was played. If the music is heard by people who are not subscribers to the site, the average is made according to the number of times the music is played, and the amounts paid for advertisements.
The amount is not fixed, as the payment is always calculated on a pro-rata basis. The average is made considering some points such as: number of plays, region of play, if the play was generated by premium or freemium user, etc.
In the monthly report that is processed in your account at ONErpm, you can check the amount that each platform paid for play. Check the “Unity Gross” column. In the “Total Gross” column you have the total value generated by the plays (quantity column, times and unity gross column). In the “Net” column you find the total that was transferred to your ONErpm account.
ONErpm transfers to the artist exactly the amount that is received from each of the platforms, minus its percentage, which can also be verified in the monthly report in the “Share” column.
All information and values sent by the platforms are clearly available in the artists' reports. (https://loudandclear.byspotify.com/?noredirect=en_US)
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
If I could give them zero stars....
If I could give them zero stars, I would. One day, I was trying to log in and upload some music. I couldn't. I contacted them and they sent me a canned response saying that after reviewing my account, they have decided to end the relationship between us. I asked them why and I got a canned response saying they could not distribute my work for editorial reasons. They never directly answered the question. People are entitled to have their legitimate questions answered by a place they are doing business with. I don't recommend that at all. There are much better free and low cost distributors.
11 oktober 2022
Omdöme utan inbjudan
Svar från ONErpm
Hello, Krystal!
We are sorry to hear that. Could you contact us opening a ticket in your ONErpm account with the title "Trustpilot", please? Usually it takes less than 2 business days to our support team to answer a request and they will be glad to help!
In order to clarify your doubts, you can access our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
the worst digital plataform!
the worst digital plataform!
I have my music in 4 different platforms and this was my worst experience.
If you think this is free will be much more expensive when this company will take the music you do with a lot of love and sphere.
Don't do anything with them!!!
19 juli 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Paula!
We are sorry to hear that. Could you contact us opening a ticket in your ONErpm account with the title "Trustpilot", please? Usually it takes less than 2 business days to our support team to answer a request and they will be glad to help!
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
Ladrones profesionales
Ladrones profesionales, lo barato sale caro.
Trabaje con 3 plataformas diferentes y esta ha sido la peor equivocación, no pagan a tiempo, no pagan lo que tienen que pagar, la comunicación es pésima y hacen lo que quieren con la música de uno.
No lo recomiendo, no comentan el error de publicar canciones con ellos
14 juli 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Arbol!
We're always trying to improve our service and platform. In this case, could send your ONErpm e-mail account, please?
In order to clarify your doubts, you can access our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
Customer service is a waist of time
Customer service is a waist of time. They take forever to respond and when they do they never address the concern. Also, now instead of emailing you to your personal email, they use a ticket system which you can't access unless your logged in which is helpless when they sign you out for no reason and don't except your log in info, instead they make you use some random code they say they will email you but never do. I would HIGHLY recommend against using this platform.
26 juni 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Sergio!
We are sorry to hear that. Could you contact us opening a ticket in your ONErpm account with the title "Trustpilot", please? Usually it takes less than 2 business days to our support team to answer a request and they will be glad to help!
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
Extremely Disappointed with ONErpm's Lack of Responsiveness and Failed Delivery Promise
I am utterly disappointed with my experience with ONErpm. Despite their claims of providing excellent support and delivering music to all stores, my recent encounter with their services has been nothing short of a nightmare.
To begin with, I submitted a support ticket regarding my songs that were supposedly "delivered to all stores." However, it has been an excruciatingly long time, and I have yet to receive any response from their customer support team. The lack of communication and support is simply unacceptable and reflects a profound disregard for their customers.
As an artist, having my music available on various platforms is crucial for exposure and potential revenue. ONErpm's failure to release my songs has significantly hindered my progress and potential success. It is frustrating and disheartening to see that despite their claims, they have failed to fulfill their basic promise.
Furthermore, the complete lack of transparency and accountability from ONErpm is appalling. They provide no updates or explanations for the delay in releasing my songs. It feels like they have taken my music hostage, leaving me with no control or information about the status of my releases.
I had high expectations when I chose to work with ONErpm, as they positioned themselves as a reliable and efficient distribution platform. Regrettably, my experience has shattered those expectations. Their inability to respond to support inquiries and their failure to deliver my music on time have left me feeling frustrated, unheard, and neglected.
I strongly advise against using ONErpm for any artist or musician seeking reliable distribution services. Their lack of responsiveness, unfulfilled promises, and poor customer support are inexcusable. There are plenty of other reputable distribution platforms available that prioritize their customers' needs and maintain effective communication channels.
In conclusion, I cannot express my disappointment enough with ONErpm. Their failure to respond to my support ticket and deliver my songs on time has been a deeply frustrating and regrettable experience. I would strongly recommend looking elsewhere for reliable and professional music distribution services.
1 juli 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Toto!
We are sorry to hear that. Could you contact us opening a ticket in your ONErpm account with the title "Trustpilot", please? Usually it takes less than 2 business days to our support team to answer a request and they will be glad to help!
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
Great experience all around!
26 juni 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, AleUni!
We are very glad to hear that ^-^.
We're always trying to improve our service and platform, it's always good to know we're on the right track.
Thank you for the partnership.
Poor customer service
Poor customer service. Signed an agreement with label 2 months ago, asked 5 times to take my all releases down and they are ignoring my requests just by answering to another questions that I didn't ask. I do not recommend to use this service.
22 juni 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Max!
We are sorry to hear that. Could you contact us opening a ticket in your ONErpm account with the title "Trustpilot", please? Usually it takes less than 2 business days to our support team to answer a request and they will be glad to help!
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
Nada bueno de esperar de otra…
Nada bueno de esperar de otra distribuidora free, aunque se quedan con un 15/25% de regalías, un verdadero desastre el soporte de ayuda, nunca entienden al usuario, no aceptan música con samples..?? inentendible, hoy día toda la música esta echa a base de samples e instrumentos, fala de transparencia en las analíticas, el primer año te pagan muy bien las regalías luego te lo bajan muy sospechosamente a menos un 50% off, nada confiable no le recomiendo en absoluto.
14 mars 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Jorge!
We are sorry to hear that. Could you contact us opening a ticket in your ONErpm account with the title "Trustpilot", please? Usually it takes less than 2 business days to our support team to answer a request and they will be glad to help!
Payment for streaming stores is made on a pro-rata basis, that is, it is an average of the number of subscribers to each store, with the number of times each song was played. If the music is heard by people who are not subscribers to the site, the average is made according to the number of times the music is played, and the amounts paid for advertisements.
The amount is not fixed, as the payment is always calculated on a pro-rata basis. The average is made considering some points such as: number of plays, region of play, if the play was generated by premium or freemium user, etc.
In the monthly report that is processed in your account at ONErpm, you can check the amount that each platform paid for play. Check the “Unity Gross” column. In the “Total Gross” column you have the total value generated by the plays (quantity column, times and unity gross column). In the “Net” column you find the total that was transferred to your ONErpm account.
ONErpm transfers to the artist exactly the amount that is received from each of the platforms, minus its percentage, which can also be verified in the monthly report in the “Share” column.
All information and values sent by the platforms are clearly available in the artists' reports. (https://loudandclear.byspotify.com/?noredirect=en_US)
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
Don’t go with them!
Don’t go with them. They will reject and delay your music releases for petty / unknown reasons. I went with Distrokid in the end, $20 dollars fee and my music was on Spotify and Apple Music within a couple of days. Onerpm are rubbish!
3 maj 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Benedict!
We are sorry to hear that. We understand your question, but our curators analyze the content according to the guidelines given to us by the digital platforms.
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
AVOID AT ALL COST!
Please avoid them. I've distributed only five songs with them and afterwards, they rejected all other songs I tried to send to them. My releases never got onto Itunes/Apple Music because it was "rejected from them" and my music never even got on youtube content id.
Even worse, sometimes, they rejected my release from youtube sometimes and other stores for no reason.
Their publishing platform is VERY strict into letting people in. I've gotten rejected many times and ONErpm never said anything about acceptance rate.
Their support is horrible and vague. I tried to delete my account but they said my account can't leave the platform.
Anyways, I switched to MUCH better distributors like RouteNote and TuStreams.
2 maj 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, RJ!
In order to verify, could you send me your ONErpm e-mail account, please?
We understand your question, but our curators analyze the content according to the guidelines given to us by the digital platforms.
Some stores, such as iTunes, YouTube and Facebook, have pre-established rules that do not allow the distribution of content that may cause copyright conflicts with other artists.
These stores have a very severe phonogram recognition system, which sometimes creates a conflict even if the beat is not exactly the same as the reference they find.
Therefore, we work in this way with the purpose of preventing the artist from entering his album and later being removed from the platform, which hinders the dissemination of the work and generates an inconvenience.
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/).
They are very responsive on their…
They are very responsive on their support system. But english is not always their best quality, their blog search engine doesn’t work and a lot of small things go wrong. Also sometimes you get a little attitude from their employees in the support tickets.
20 april 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, !
We are sorry to hear that. Could you contact us opening a ticket in your ONErpm account with the title "Trustpilot", please? Usually it takes less than 2 business days for our support team to answer a request and they will be glad to help!
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/). Both have been recently updated.
Rechazan el single porque "no cumple con el estàndard"
Después de haber publicado anteriormente 4 sencillos con ONErpm rechazaron el quinto.
Sin dar motivo ninguno lo rechazan por, según ellos, "Está fuera del estándar requerido por las plataformas digitales.“ pero no explican cuál es la causa.
Buscaré otra agregadora mejor.
6 april 2023
Omdöme utan inbjudan
Svar från ONErpm
Hello, Josh!
In order to verify, could you send me your ONErpm e-mail account, please?
We understand your question, but our curators analyze the content according to the guidelines given to us by the digital platforms.
You can also clarify your doubts, through our FAQ (https://onerpm.com/support/faq) or even our blog (https://blog.onerpm.com/latest-en/release-standards-and-content-quality/).
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.