I spent 2 hours each day, 14 hours per week, ~490 hours over 8 months, answering their surveys, and accumulating 2000 points. When I requested for reward redemption, they blocked my account!... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been doing OnePoll surveys since January and have reached 2000 points 3 times. The surveys have been easy and varied and enjoyable to do. There have been no problems with my payouts also gre... Se mer
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I recently hit a technical glitch (entirely down to me) and ended up locking myself out of the site . One email, problem solved and access enabled . As always, the customer service team rocks !
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Even for my age there are plenty of surveys so the £20 pay out doesn't take too long to reach. I enjoy answering most of them as they are usually well compiled & have had no problem with Onepoll.
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Företagsinformation
Skrivet av företaget
OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.
Kontaktuppgifter
Storbritannien
- members@onepoll.com
- onepoll.com
4,4
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rachel sent me an email asking for…
Rachel sent me an email asking for email address attached to my one poll account. And I sent this, knowing she would look into it for me. In the meantime I checked my bank a/c again, and realised I hadn't scrolled down far enough for my reward, as this was the query. Very quick to respond, so big thanks to you
5 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We value our members' time so responding quickly is very important to us.
abroad
Been abroad to escape a wet England and could not seem to pick up surveys.
Rachel was very helpful explaining why only work when actually in UK and making sure did not have any problems
2 februari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Totally understand the need to get away and thank you for trying to give your views whilst away. However if we see access from an IP address outside of the UK it may result in the account being clocked as it is a possible sign of fraud. Thanks for your help with our research
Helpful team members with a new query
25 februari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We do our best to provide the highest levels of customer service as we know how important our members time is.
Highly recommend OnePoll
I have been a member of OnePoll for several years, and enjoy completing their short surveys, as they are clear and straightforward to do. Points soon add up, and you can claim rewards at £20. Payment is quickly sent by either BACS or Paypal.
If you do their short daily polls, there is also the chance of winning 1000 points, which I have been lucky enough to win. Hghly recommended.
23 februari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. People seem to love our daily polls and congratulations on winning. Thank you for your help with our research
Great app and customer service
Great app. Easy to use with quick and interesting surveys. Fun side hustle. Great customer service when queries raised.
19 februari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thank you for your help with our research
Quick and easy to rack up rewards
I have really enjoyed using OnePoll and find the rewards rack up quickly/ easy to access. I have had a recent issue with being locked out of my account, but this seems to have been resolved quickly.
18 februari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Great that we could sort things out so quickly
Blocked and asking for a photo, scamming!
Was going well and they decided to block my account after I earned £20 (2000 points) for the 4th time and not reward me, I'm waiting for your email. Emailed to say we can't give you your money, stay away from them. They clearly are using personal information for other reasons
I've been receiving rewards from them for a few months and guess what they want my photo and me next to my id what a joke.
I want my money for the surveys I took gor months, stay away from these scammers
18 februari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. If we requested ID to verify some information on the account then our data quality procedures must have detected inconsistencies that needed to be checked. Whilst you are within your rights not to provide this level of validation, we value the quality of our data so the account will remain closed.
Great Survey Site & Helpful Staff
I have been a OnePoll member for over 10 years and have never had any major problems. When I have needed to contact them, they have replied promptly. Just recently I emailed regarding redeeming points and Rachel replied & helped resolve my query.
16 februari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We are glad you like what we do. Thank you for your help with our research
I love the One Poll… Polls!
I've been enjoying One Poll for a few months now, and I love taking part in the One Poll surveys.
Hey, they've even made me realise things about MYSELF whilst completing the many, varied subjects covered.
VERY fair and tailored questions, depending on my previous answers too - and I've noticed the polls are fully diversity-friendly. Oh, did I mention that they pay you too?Thanks One Poll. Especially Rachel who was on hand whenever I had a query (VERY quickly dealt with too. They're the best!
13 februari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your wonderful review. So pleased that you love being part of OnePoll. Thank you for your help with our research
Great company and customer service…
Great company and customer service where my queries were answered rapidly
10 februari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Really pleased to have you as a member
The best survey site in town great to…
The best survey site in town great to make some extra ££££ and great customer service very fast and friendly and understanding thanks Rachel
6 februari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thank you for your help with our research
Banned without a reason
They waited several days until after my very first redemption request to deny it without any explanation, simply sending me an email telling me that it had been denied, and then they banned my account without telling me. So really they just scammed some free labour out of me. Wouldn't recommend signing up.
4 februari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We have lots of quality checks in place to ensure that our data is of the highest quality. Clearly you have fallen foul of them. If you contact members@onepoll.com they will tell you why your account was blocked and offer ways to reinstate the account.
Excellent customer service by Rachel
Excellent customer service by Rachel, deals with your queries and questions very promptly and efficiently.
30 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We value our members time so great customer service is very important to us.
Rachel was very helpful in reinstating…
Rachel was very helpful in reinstating my account. Very considerate.Thank you
30 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Great that we were able to help so effectively
Emailed with a redemption…
Emailed with a redemption problem,received a reply from Rachel very quickly solving the issue,excelleny customer service
28 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Great that we could sort the issue so quickly.
I was trying to access a survey
I was trying to access a survey, when my account was blocked. I contacted Rachel at OnePoll who explained that my IP address showed me out of the UK. I had made the mistake of not disconnecting my VPN which showed me out of the UK.
After contact and explaining the mistake my account was promptly restored.
I rarely need to contact admin, payments are processed quickly so I have no complaints. On the rare occasions I have contacted them, Rachel has dealt with any query, promptly and politely.
27 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We have many quality measures in place to ensure that our data is of the highest quality. One of this is IP address which if it isnt in the UK will result in further investigation. Glad we could sort it so quickly
Rubbish.
Rubbish.
Useless site that suddenly decides to permanently block your account after numerous years, giving fake and vague reasons, demands you send sensitive info/ID then gives snotty replies to valid reviews.
Disgusting company, avoid at all costs
21 mars 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Accounts are only blocked if we suspect suspicious activity. We have the highest data quality standards and if such activity occurs we will put the account on hold pending investigation. This may involve PhotoID being requested. You are totally within your rights not to supply it but without some element of validation the account will not be reopened.
Extremely quick and helpful customer service!…
Extremely quick and helpful customer service! Excellent site to answer surveys quickly and accumulate points to transfer to cash!
27 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thank you for your help with our research
Prompt, helpful and friendly
I contacted One Poll because a couple of survey links seemed to be broken. I received a reply very soon afterwards, explaining the problem and putting it right on my account. So helpful and friendly. Thank you.
20 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Great we could help so quickly
Top Class customer service.
Top Class customer service.
I had a small and niche query and Rachel was incredibly quick at responnding and giving an honest and helpful answer.
Customer service is never robotic, but always personalised and friendly.
The payout threshold is £20 and is reached quickly via the short surveys.
i would recommend OnePoll 100%
20 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thank you for your help with our research
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.