I spent 2 hours each day, 14 hours per week, ~490 hours over 8 months, answering their surveys, and accumulating 2000 points. When I requested for reward redemption, they blocked my account!... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been doing OnePoll surveys since January and have reached 2000 points 3 times. The surveys have been easy and varied and enjoyable to do. There have been no problems with my payouts also gre... Se mer
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I recently hit a technical glitch (entirely down to me) and ended up locking myself out of the site . One email, problem solved and access enabled . As always, the customer service team rocks !
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Even for my age there are plenty of surveys so the £20 pay out doesn't take too long to reach. I enjoy answering most of them as they are usually well compiled & have had no problem with Onepoll.
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Företagsinformation
Skrivet av företaget
OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.
Kontaktuppgifter
Storbritannien
- members@onepoll.com
- onepoll.com
4,4
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Don't waste your time on this site…
Don't waste your time on this site ..This is a scam Website when I reached the threshold for a reward they rejected my request and blocked my account. Avoid this website at all costs. I spent ages on their surveys for nothing
16 april 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Given that we pay out around £30K in member incentives every month we are clearly NOT a scam. If you have been blocked then there is a reason. We only reject accounts that we believe may be fraudulent. Contact members@onepoll.com and they will be able to tell you why and assist if possible.
Fantastic customer service
As ever, customer service from Rachel is fantastic. Very prompt response. Dealt with my issue satisfactorily.
I enjoy the surveys from this site immensely.
16 april 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Fantastic to hear we have provided the level of customer service we strive for and that our members deserve
I had an issue with claiming my reward…
I had an issue with claiming my reward (totally my own fault).
This was resolved immediately following an email.
Excellent service and response time.
14 april 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. If problems do happen we always do our utmost to assist and sort them as quickly as possible
Good Survey Site
One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I emailed OnePoll last night & Rachel removed it from my list this morning. If only other companies could respond this promptly!
Only reason I'm giving 4 stars is because I can't complete surveys when I'm out & about. I would be nice if I could do them during my lunch break in the office etc.
12 april 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. If you download our app then you will be able to complete surveys on the move. Contact the help desk if you have any problems finding it.
Excellent customer service
8 april 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for our review. Top class customer service is what our members deserve and we always strive to provide that. Great that we did that here
It took a lot of time to complete the…
It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer services she was able to help. Hopefully the money will go through within the next 14/28 days.
Overall not too bad an experience!
8 april 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We guarantee to pay within 28 days but because we understand that members want their reward quickly we are currently averaging payments within 9 days
Rachel was very helpful and responded…
Rachel was very helpful and responded to me e mail promptly. Great company.
7 april 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Great that we could respond so quickly and accurately. Great customer service is really important to us
Excellent survey company - in every respect!
There are lots of reasons why I love this survey site. The surveys are short, work well and are fairly rewarded. Payouts, when due, occur promptly. If I'm going to screened out of a survey it will happen within the first two or three pages...not when I've spent ten minutes or more diligently filling in information. And if I have a query or need help, I get a prompt personal response from a real person (thank you, Rachel😊 ). I've been with OnePoll for a while now, and I'm really happy with them.
30 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thank you so much for your help with our research
The fact that I’ve had similar…
The fact that I’ve had similar experiences with other platforms doesn’t change my experience with yours. My review is based on personal use and remains valid.
30 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. I am sure you will understand why we are sceptical about your review
one of the best survey sites
one of the best survey sites, quick surveys and regular, good payouts and quick and reliable at paying out. Any issues resolved straight away.
9 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for yoiur review. Thank you for your help with our research
One Poll Review
I have been with One Poll more than 10 years now so I think that says it all really.
12 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thank you so much for all of your help with our research
Best Survey Site
I find OnePoll the best survey site by far. Issues are dealt with by Rachel swiftly and efficiently and recently I had extra points added to compensate for any inconvenience. They are the only survey site I know which has increased the points it offers and they listened when people asked for the payment threshold to be reduced from £25 to £20. Most other sites are reducing the percentage they offer to subscribers when the returns are fairly low in the first place.
Keep up the good work!
12 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Our members are vital to what we do and we do regular surveys with them asking them what we can do better. More points per survey, lower redemption rates and quicker payment of rewards were three things identified that we have managed to improve
Had a problem logging on to account
Had a problem logging on to account. Droped an email to customer service who were not only quick to respond but very helpful. All resolved within 24 hours, great service and a good web site.
9 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Really pleased we can respond so quickly
Quick reply
12 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thank you for your help with our research
Reclaiming Lost Points
I had 2,073 points so decided to redeem 2,000 of them for £20.00 by BACS this morning - Before I could complete my bank details my mobile went off and on logging on again the points had disappeared.
I contacted One Poll and Rachel Knight from Customer Services replied quickly stating she had restored the 2,000 points, with other instructions on how to claim without issues. I reclaimed the reward with success.
Excellent service
11 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We do our utmost to prevent problems occurring but if they do we will always do our very best to get them sorted out quickly.
Well worth you joining
Been with OnePoll for years, surveys are quick and easy. Recently needed to contact support - Rachel was fab , responded quickly and helped solve my problem. She was friendly and it was reassuring knowing that there is a human on the other end of my email rather than an AI chatbot!
11 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thanks for your review. All our customer support members are real life humans and will always do whatever it takes to help our members.
I'm delighted with the help I received…
I'm delighted with the help I received from customer service recently. I was having difficulty logging in, so I emailed for help. The response arrived quickly, and their helpful suggestions (clear cache and so on) solved the problem. The surveys are interesting and fun to complete, and payments are straightforward.
11 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Occasionally problems occur but when they do we always do our utmost to solve and respond as quickly as possible.
I have used OnePoll for several years…
I have used OnePoll for several years and always love how easy it is to earn money while answering small surveys.
I recently had a small problem and Ratchel sorted me out quickly and easily as usual. Great site
10 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thank you for your help with our research
Very happy with the prompt response to…
Very happy with the prompt response to my email and the how quickly my problem was dealt with.
A big thank you to Onepoll.
9 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Responding promptly to queries is very important to us as we know how valuable our members time is. Great we could help so quickly
I had an issue over a survey payment
I had an issue over a survey payment, which was quickly sorted after the weekend. Always fun and a great variety of survey subjects on offer
8 mars 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Great we could help so quickly and thank you for your help with our research
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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