I spent 2 hours each day, 14 hours per week, ~490 hours over 8 months, answering their surveys, and accumulating 2000 points. When I requested for reward redemption, they blocked my account!... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been doing OnePoll surveys since January and have reached 2000 points 3 times. The surveys have been easy and varied and enjoyable to do. There have been no problems with my payouts also gre... Se mer
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I recently hit a technical glitch (entirely down to me) and ended up locking myself out of the site . One email, problem solved and access enabled . As always, the customer service team rocks !
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Even for my age there are plenty of surveys so the £20 pay out doesn't take too long to reach. I enjoy answering most of them as they are usually well compiled & have had no problem with Onepoll.
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Företagsinformation
Skrivet av företaget
OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.
Kontaktuppgifter
Storbritannien
- members@onepoll.com
- onepoll.com
4,4
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Excellent customer service. Always sort out any issues, without fuss. Thank you 😊
15 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Our members time is important to us so we do our utmost to sort issues as quickly as possible
Brilliant customer service
I’ve been a member of One Poll for some years. I like their short straightforward frequent polls.
Recently I had a payment rejected, which One Poll informed me about and told me to get in touch with Customer Service. I did, and the problem was explained and sorted within 24 hours.
Thank you One Poll!
14 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. If issues do occur it is very important to us to sort them out quickly as it seems we have done here.
I email Rachel with an issue and it was…
I emailed Rachel with an issue and it was promptly explained and resolved. Excellent customer service
13 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Really pleased we could help so quickly and effectively, we value our members time to efficient customer service is very important to us
Had a minor issue with my account which…
Had a minor issue with my account which was rectified very quickly.
12 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Really pleased we could respond and sort it out so quickly
Rachel Knight is excellent
Rachel Knight is excellent, always prompt,friendly and supportive response when I have a query!
8 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Top class customer service is very important to us and it is great to hear that we are providing that
I requested my £20 payment before…
I requested my £20 payment before Christmas and in my account it showed as being processed. However when I try to log in today it says my account is blocked/unsubscribed.
Can you advise me why and are you going to honour my payment please?
6 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. I assume you have contacted members@onepoll.com for assistance. They would have explained what has happened with your account and suggested ways to resolve the situation. Without access to your account details we cannot help here but we have a number of data quality procedures that we follow to ensure that our data is of the highest quality
Dont ever use outside the UK
Have been a member for many years, recently unfortunately I tried to access website outside the UK and was blocked, the lovely Customer Service people kindly reinstated my account.
5 januari 2026
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. When issues occur we do our utmost to ensure they are sorted out quickly as we value our members time
Happy Days at OnePoll
What I really like is that generally the surveys are quick and easy to answer , perfect for when you have a few minutes to spare .
Prompt payouts and excellent customer service with particular note to Rachel Knight , many thanks again . Look forward to many more more surveys and payouts , keep up the good work , OnePoll
24 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thank you for all your help with our research
Well done
One of the very best online research companies to work for. The customer services is excellent. Had a problem and it was sorted out first phone call. Thank you Rachel. Well done OnePoll.
30 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We value our members and their time so it is very important to us to rectify any issues as quickly as possible like it seems we have here.
Redemption Mistake
Made a mistake redeeming my points, and they disappeared.
Emailed OnePoll late on 29th December and received a prompt reply the next morning from Rachel Knight, explaining that she had reinstated my points,and what to do next.
I was then able to redeem via my preferred method.
Very good customer support.
30 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Fantastic that we were able to help so quickly. Thank you for your help with our research
My account was disabled without any…
My account was disabled without any reason
5 februari 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. There is always a reason why an account is disabled and if you contact members@onepoll.com they will be able to explain why and offer ways the account can be reinstated
Onepoll
Love this app easy to use and make a difference and make some money at the same time
23 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We have spent a lot of time and money developing and improving the app so its great that you find it easy to use and to complete surveys on.
Good Brief Survey Site
A good site if you want to complete brief payable surveys. Payment per survey usually around 20p although some take a little longer and pay 50p. Rewards totals add up quickly to claim your £20.00. cash transfer which I find arrives in my account sometimes within a week of claiming. I have found any queries problem related to surveys have been swiftly responded to. Rachel very helpful.
23 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. During our regular member surveys our members tell us what the important things are to them and we have sought to improve year on year on all of these aspects
Couldn't be better 🙂 Been with One Poll…
Couldn't be better 🙂 Been with One Poll for over 10 years and they are wonderful. Never a problem with payment and the surveys are short and interesting. I used to hear the results of the surveys on the Steve Wright show but since he passed away I don't listen to the BBC anymore. Not sure where the results go now but I'm sure it's somewhere good 🙂
23 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. The results appear in multiple National Press articles daily but the results are not always attributed to us unfortunately. We will look to make members more aware of how the surveys they complete are used in the New Year.
Always great surveys and customer…
Always great surveys and customer service is really great too !!
23 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Really pleased we are giving you what you want from a survey company
I love OnePoll
I love OnePoll. Interesting surveys, well worded & a very quick payout. Ten out of ten from me!
23 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Glad you love our surveys and thanks for all your help with our research.
great customer service from Rachel.
great customer service from Rachel.. after getting suddenly blocked with no explanation. strangely enough just after i requested a withdrawal.. but all sorted now..
22 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Glad we are able to get the issue sorted so quickly
Friendly and quick service
User error, but I forgot about being within the UK to complete surveys, and logged in when I was out of the country which locked my account. I had an extremely quick response from Rachel who unlocked my account for me. Nice to get a personal response and greeting rather than just a cut and paste reply- great service!
22 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We know how valuable our members time is so we always try and sort issues out as quickly as possible.
A brilliant research company
A brilliant research company who always responds so quickly to your queries.
18 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thank you for all your help with our research
Had a problem with my account being…
Had a problem with my account being blocked but Rachel sorted it out really quick for me. Excellent customer service. Thank you.
18 december 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We value our members time so we always do our utmost to ensure that they get the highest levels of customer service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.