OneisallOmdömen 

When my Oneisall Cat Vacuum arrived, my cats were absolutely delighted with it, as was I. However, on the first day, the switch seemed to stop working, so that you had to physically plug it in or unplug it to start the vacuum, and it was only on low setting.

I contacted their customer service and attached a video to illustrate the issue. And within a day of receiving it, they had sent a replacement vacuum. Andrea (my customer service rep) was quick to respond and very kind.

Great product, and outstanding customer service!

I reached out to company customer support because I was needing a new charging cord for some clippers I have. Sue with the customer support team responded in a timely manner and was very helpful in addressing my concern and was able to point me in the right direction

Bought a Oneisall dog clipper over 2 yrs ago on Amazon. The 2 year cover had ran out. Contacted Sue at Oneisall and asked if there was a replacement blade I could buy for this model. There wasn't but then she sent me new clippers set totally free. One that when needed, the blade can be replaced. Absolutely fantastic customer service. Will always use Oneisall. And Sue was a pleasure to deal with. Communication was brilliant. Cant fault them. Superb!!!

I worked with customer service representative Andrea and she helped me get a replacement oneisall cat box as a solution due to the one I got being defective. It was an easy process and covered my needs. I highly recommend this company.

Olivia made everything easy to understand and her quick responses led to a quick turn-around of the needed replacement product.

The customer service was very helpful and quick to resolve my issue. Special thanks to Andrea for the great support and the fair solution!

Sue was great to work with. The level of customer service was incredible and seamless. Sue was quick to reply and followed through in a professional manner

I would highly recommend this company and their dog clippers. In this age where customer service is thin I found dealing with is company and Sue a total pleasure. Many companies could learn from Oneisall to appoint great people into a position and then support them as they offer great service
10/10
Julie. British Columbia Canada

I wasn't sure I wanted to keep this this and ask them to cancel it.And then they said, we will give you 20% off.If you keep it. I\nThought that was an excellent marketing strategy. Now , I will proudly tell everyone where I bought this camera

I had a question about the hair clipper I purchased. I received a very friendly reply to my inquiry immediately, along with some good solutions.
The customer service was fantastic, and I would highly recommend the company to anyone. The Oneisall products are also of excellent quality.
A great company with outstanding service!

Oneisall is all that!! I have a wireless stainless steel water fountain from Oneisall and I love it and so does our cat Leonardo De Catprio. I was going to tryout the no filter fountain , but it wasn't going to work for us. Oneisall customer service took care of it right away. No pussyfooting around. I appreciate this company for sticking by their products and taking care of customers in a way that makes me feel glad to continue to buy from them. Oneisall I ordered new filters today for Leo's water fountain and thank you again 🙂

Andrea was a great help and provided multiple resolution options which helped in my decision.

I contacted Oneisall when my cat water fountain pump failed under warranty. I was supplied with a replacement without any trouble and very quickly delivered. I couldn't fault the service received from Sue at Oneisall! Very impressed and happy :)

We ordered a pair of their cat clippers and the charger wasn't in the box. When I contacted Oneisall, Sue was absolutely amazing and corrected the missing charger ASAP. No hassles, no delays, just amazing customer service. Not to mention, the clippers themselves are absolutely fantastic. Simple to use and honestly, very good quality. I'm very impressed as a whole with Oneisall!!

I needed the shaving blade replaced on my pet grooming kit and Sue was such a great help. I appreciated the quick response, the follow up from the company, and the great customer service.

I had a question regarding the Ease S1 Pro Self-Cleaning Litter Box and contacted Oneisall's customer service by email. I received a quick and helpful response to my question from Andrea. So far, I'm very satisfied with the customer support and the quick response to my email.

I purchased the pet grooming vacuum kit,and loved the system and all the attachments. Made grooming our Longhair Dachshund so much fun and the results are fantastic 😍
Now here is wear the story gets even better . Just shy of 3 years the vacuum hose started to crack open in multiple spots .
I reached out to Oneisall customer service about this issue via email , because could not find the hose as it unavailable on Amazon. Andrea at Oneisall customer service worked with me and after I explained the situation. She arranged to ship a new hose free of charge even though the warranty it expired
That's what I call going above and beyond. Thank you so much! Andrea Oneisall customer service is ichiban in my opinion
They have earned My continued patronage of this amazing company for all my future pet needs.
Sincerely, Chris Foster..

The hose on my vacuum broke so I reached out in hopes of a replacement. Sue worked quickly and efficiently to get one to my doorstep. One of the easiest and polite customer services I have dealt with in a while.

Sue handled my situation with compassion and care. She diffently is a pet owner by the way she responded so quickly and heartfelt. The customer service i received from Sue i have never had before. Thank you Sue. You are a true hero in my book. I hope you get accommodation for this. I will never forget you.

Olivia and all of OneIsAll have been great to work with, quick responses to emails and handled my problem each time I needed anything. Their products work great.

We love our Oneisall clipper for our dog Max. Additionally we thank Sue for her participation to replace the broken comb.