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I love our Oneisall pet trimmer. The customer service is fantastic too. Highly recommend.

I'm sorry for the delay, but the experience with customer service has been totally satisfying. Sue immediately took charge of giving me a solution and I am delighted with the speed as well as the one chosen to repair the machine.

I had an issue with a purchase and Sue with ONEISALL got right on it and within 5 days I had my issue fixed!! So very happy with this company!! They have top of the line Representatives and I HIGHLY recommend purchasing from this GREAT company!!! Problem solved and my little dog is so happy with her wireless pet fountain!!!
I give definitely a five-star rating!!

I have been using the paw trimmers as well as dog clippers for over two years. The products are very easy to handle. Most importantly, we never experienced any cuts - which frequently happened before, when we took our dog to groomers and paid insane amounts of money for a trim!
Recently our paw trimmer stopped functioning properly and I contacted the customer service. They responded very fast and sent me a replacement immediately. This might just be the best customer service I've ever experienced for any kind of product!
Now I'm looking forward to try out some of their other products. Thank you Oneisall Team!

Prompt and super effective resolution to an issue! Awesome customer service from the Oneisall team!

Had the litter box for a few months & it malfunctioned.
Contacted the company & explained what was going on.
They gave me instructions of what to do to get the litter box back to working but it failed.
They sent me a new litter box in place of the old one that failed.
This company has great customer service & wants to insure that their customers purchase a quality product & they go out their way to make that happen.

We’ve accepted a damaged delivery by accident, only realising later that the cat water fountain had a dent on it.

When oneisall asked about it experience, I mentioned it, not expecting a replacement.

However, to my surprise, Cassie immediately dispatched a new unit.

Amazing service, Cassie, thank you!!

I was treated professionally by Olivia and sent a replacement water fountain without any hesitation. I really appreciated the gesture because it's usually not the case with most companies.

I ordered the incorrect replacement blades and needed to return or exchange them for the correct ones. Andrea with Oneisall customer service was so easy to work with, and helped me get the correct blades shipped. It's refreshing to receive such excellent customer service.

Andrea was very helpful in addressing my concerns

I wasn't thrilled with the Oneisall 10L pet fountain at first, but what really stood out was the company's commitment to customer satisfaction. They went out of their way to make things right, and I couldn't be more impressed with the customer service I received. Cassie was especially helpful, responsive, and genuinely cared about resolving my concerns. Great customer service like this is hard to find, and it completely changed my overall impression of the company. Thank you, Cassie, for going above and beyond!

I had an issue with missing filters with a wireless water foundation and contacted Oneisall. They (Olivia) were incredibly responsive and helpful. Given that the filters are a critical part of the water foundation, it is reassuring knowing that Oneisall has such helpful customer service.

My dogs love this dog hair vacuum product, it has been such a help on controlling their shedding. During me using it, on 6/25/26, the hose ripped. I contacted Customer Service via email expecting to wait to hear back from them. To my pleasant surprise, I received a response in less than 24 hours. Andrea advised me that my hose would be replaced under warranty, no questions asked, just that I send a picture of the connector so that they send out the correct replacement. I just received an email that my replacement hose is on its way. Thank you Oneisall for your excellent product and your wonderful customer service.

This company has been great. I love my dog grooming vacuum and I had to use customer service a year later and they were AMAZING. Highly recommend!

Cassie is top notch customer service! Fast response to my email concerns and generously took care of me!! She really understood my situation:-) I started using the Oneisall brand during 2020 to teach myself how to groom my goldendoodle. Great product, nice packaging, instructions/videos and excellent prices compared to others. My next purchase will be the upgraded clipper/vacuum set up, can’t wait to expand my collection. Thank you!!

The power module on the fountain was short cycling so I made a video showing the problem. I sent it in an email to customer service at Oneisall and received a reply from Andrea. She was able to see that there was indeed a problem and quickly responded that they were going to send a replacement power module. Andrea Was very quick and easy to work with. She was professional and very knowledgeable about the process. I really appreciate her willingness to help me.

When I received the wrong part for my vacuum, Cassie was very helpful in getting the correct piece sent to me.

Super Abwicklung, wollte für meinen Tierhaarschneider eine Ersatzklinge haben. Da es die nicht gab, hat man mir Rabatt auf ein neues Gerät angeboten.

They were very kind on offering me many options for their customers to be satisfied. I appreciate the effort the person helping me offered. Thank you so much!!

Always a great response from customer service. I love all of Oneisall products and have recommended their products to friends.