It took approx an hour for me to be able to complete the e-card transation. Even then and still now 10 hours later, the recipient still has not received it into their e-mail. I received an email sayin... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
It took approx an hour for me to be able to complete the e-card transation. Even then and still now 10 hours later, the recipient still has not received it into their e-mail. I received an email sayin... Se mer
Företaget har svarat
Really easy to set up and the customer service staff are fantastic. I was gifted a gift card and I wanted to use it online. I rang the customer service and the agent advised me I could purchase a prep... Se mer
Företaget har svarat
The page to purchase a digital card would not load properly on many attempts. This was tried on 3 different devices to ensure the issue was Not the device
Total nightmare trying to get a digital gift card. Turns out can't be done unless you know someone's email address and phone number - not always the case with teachers. It was too late to order a phys... Se mer
Företaget har svarat
With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.
Skrivet av företaget

Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Svar från One4all Gift Cards Ireland

Svar från One4all Gift Cards Ireland
It's a shame you can't order a higher amount gift card to email to people. I have to send 3 or 4 sometimes separately.

Svar från One4all Gift Cards Ireland
They took 225 but no gift card received. Still waiting for this to be resolved 8 days later

Svar från One4all Gift Cards Ireland
Bought gift cards for my son’s teachers. One4all is a great gift card as they have so many options on where to spend it.

Svar från One4all Gift Cards Ireland
My experience with One4all has been incredibly disappointing.
The first issue occurred when my card showed a zero balance while I was trying to pay in Tesco. After contacting customer service, I was informed that the problem was on their end. The funds were eventually loaded onto the card, but only after waiting two working days.
Just three days later, I experienced another payment failure while shopping in TK Maxx Dundrum. I want to commend the staff there, particularly the lady who assisted me. She was patient, professional, tried multiple tills, and even spoke with One4all customer support. Unfortunately, despite all her efforts, the card still would not work.
What made matters worse was the poor customer service I received from One4all. The representative seemed unsure of how to resolve the issue and eventually asked me, "What do you want to do now?" My answer was simple: I just wanted to spend the €100 that was loaded onto my card without any hassle.
Instead, I was told I would need to wait another two working days for a replacement digital card. Only after selecting this option was I noticed on the email I received of additional spending terms and conditions, which had not been explained beforehand.
As a result, I wasted both time and fuel making separate trips to stores that accept One4all cards, only to be embarrassed at the checkout on both occasions due to issues entirely outside my control.
To make matters worse, I know of at least three colleagues who received cards showing a zero balance despite our employer having already paid for them. Based on this experience, I will be recommending that my employer return to using Dunnes Stores vouchers instead.
Overall, this has been an unacceptable experience. I believe customers affected by these repeated failures should be compensated for the inconvenience, embarrassment, and wasted time caused by One4all's service issues.

Svar från One4all Gift Cards Ireland
Card Ordered and Paid for dispatch delivery paid for. Delivery epected in 2 -3 business days. Called on day 5 Card was not even generated!!!!!! What is this about? Why wasnt I contacted? Why pay for express delievry if generation is taklig so long? Very poor service will be using other services for gift cards.

Svar från One4all Gift Cards Ireland
Love the new virtual Visa option. It was easy to move from my reloadable One4all to a virtual Visa. Now I can use it anywhere.

Svar från One4all Gift Cards Ireland

Svar från One4all Gift Cards Ireland
Very limited in where you can use their card. Far too mcuh hassle.

Svar från One4all Gift Cards Ireland

Svar från One4all Gift Cards Ireland
It is so difficult to actually spend the amount you have on the card and any remaining balance after 12 months One4All start taking a monthly fee. The website claims you can use the cards with 1000s of retailers both in store and online but in reality you cannot.
A lot of retail outlets may have accepted these cards in the past but now no longer do and same goes for online. There is a 50 Euro cap in place when spending online as well even if your card has a balance higher than this.
The website also claims you can swap your One4All card for other digital gift cards Amazon/Playstation/Xbox which was great but now they no longer even allow you to do this and the mobile app is one of the worst I have ever used.
The company I work for used to give us these gift cards each year but have switched to CleverCards and they are so much better as they work just like a Mastercard and can be used anywhere without limitations. I would not recommend One4All to anyone.

Svar från One4all Gift Cards Ireland
I ordered a number of gift cards in one purchase. It was very easy to navigate. One feature I like is that you can see who has or has not claimed their gift card.

Svar från One4all Gift Cards Ireland
Never ever buy one4all, they are the worse card you could ever buy..
Says it can be used here there and everywhere, but in reality it cant. Can't be used online anywhere..
Choose clevercards if your a business far better.

Svar från One4all Gift Cards Ireland
I received a physical One4all gift card about a year ago and only recently decided to use it. The problems started immediately: peeling off the sticker to reveal the PIN was so difficult that the code became unreadable. I had to contact customer service, who eventually issued a digital replacement.
To activate it, I had to register on the website. When in the shop, I tried to access the card on my mobile phone, I was told I needed to download the One4all app. After downloading the app, I was then informed that I couldn’t actually use the app to pay and would need to transfer the card into my Google Wallet instead.
I added it to Google Wallet and, after two attempts at the shop, finally managed to use it.
I understand the need for security, but the entire process was unnecessarily complicated and frankly farcical. I sincerely hope no one ever gives me a One4all gift card again.

Svar från One4all Gift Cards Ireland
Terrible customer service. It would be better to just give the money directly.

Svar från One4all Gift Cards Ireland

Svar från One4all Gift Cards Ireland
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.