Material of the scrubs are really soft and lightweight for shifts. Sizing fits perfectly as well. Delivery took a week so bit on the longer side but well worth it
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am dental nurse in the UK so I was struggling to get the best scrubs for me and I looked at figs but it was too much costly for me as well so I just went through this website and I was like le... Se mer
It came and the zip was broken. I emailed and they told me they would send a replacement when I return the item but I responded back to them regarding my situation to which they completely ignored and... Se mer
Awful service. Paid 2 weeks ago via PayPal. No updates. No dispatch. Contacted customer service and was told PayPal hasnt processed my payment - which is not true so I provided a screenshot of p... Se mer
3,4
Medel
105 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 42 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Scrubs haven’t arrived after weeks and…
Scrubs haven’t arrived after weeks and emails have not been replied to
2 mars 2026
Svar från ONCALL LONDON
Hi Charlene,
We're very sorry for the delay and for not providing the level of communication you expected.
Upon reviewing your order, we can confirm that a full refund was processed. We appreciate that this does not make up for the inconvenience caused, and we sincerely apologise for your experience.
Thank you for your feedback, which helps us improve our service moving forward.
Kind regards,
Lisha
Customer Support
ONCALL LONDON
Poor customer service
Poor customer service. Still waiting for a return label after a week !.
2 mars 2026
Svar från ONCALL LONDON
Hi,
Thanks for your feedback. To return an item, please use the returns link on our website which allows you to generate a returns label.
Fit is ok I’d go a size bigger as the…
Fit is ok I’d go a size bigger as the joggers are sized smaller than expected.
25 februari 2026
Svar från ONCALL LONDON
Hi Dr Dandapat,
Thank you for your feedback.
You're correct that our scrubs are designed with a slim-fit cut. For customers who prefer a looser fit, we do generally recommend sizing up, particularly for the joggers.
We appreciate you sharing your experience, as it helps other customers choose the best fit for them.
Kind regards,
Lisha
Customer Support
ONCALL LONDON
Inaccurate size for men’s scrub tops
I recently ordered scrubs for both myself and another team member. As a female wearer, I found the fit of my scrubs to be perfect, very comfortable and exactly as expected, with no complaints at all.
However, the experience with the men’s sizing has been quite disappointing. We initially ordered a size Small for a male staff member, but it was far too small, so we requested an exchange. Since I was very happy with my own scrubs, we assumed moving up to a Medium would solve the issue, but unfortunately this was still too small. We have now had to pay an additional £7 to exchange again for a Large, and we are still waiting to receive the return label.
My disappointment is not about the extra payment, but rather the highly inaccurate sizing for men’s scrubs. The sizing does not appear to reflect standard expectations at all. In addition, customer support has been slow and not particularly helpful throughout the process.
I hope the team managing this brand takes this feedback seriously and reviews their men’s sizing to improve the customer experience.
25 december 2025
Omdöme utan inbjudan
Svar från ONCALL LONDON
Hi,
Thank you for taking the time to leave such detailed feedback.
We're delighted to hear that you were happy with the fit and comfort of your own scrubs, but we're sorry that the experience with the men's sizing did not meet expectations.
Our scrubs are designed with a slim-fit cut, and while many customers prefer this style, we appreciate that it may not suit everyone. Feedback such as yours is extremely valuable and will be shared with our product team as we continue to review and refine our sizing guidance.
We're also sorry to hear that the exchange process and communication were not as smooth as they should have been. We understand how frustrating multiple exchanges can be and appreciate your patience throughout.
Thank you again for your honest feedback and for giving ONCALL LONDON a try.
Kind regards,
Lisha
Customer Support
ONCALL LONDON
Best buy ever
Great fit, good price. Amazing material and they wash great. All my coworkers said they look so smart and professional. Pockets with zips so nothing falls out! I’m hooked! ❤️❤️❤️❤️
19 februari 2026
Omdöme utan inbjudan
Very good material.
25 januari 2026
Great quality fabrics
Great quality fabrics, fit is good and so comfortable to wear on long shifts.
23 januari 2026
Omdöme utan inbjudan
I saw the OnCall London scrubs on…
I saw the OnCall London scrubs on TikTok and instantly thought these would look great &bought them without any hesitation and I haven’t regretted my decision at all. They’re so comfortable, fit so well and I think that they’re very true to size so if you’re looking to buy a pair if you want a baggier fit size up otherwise they’re very much true to size. They look very sleek, very dynamic and altogether just a really good pair of scrubs!
21 januari 2026
Omdöme utan inbjudan
Loved the quality of the materials
Loved the quality of the materials, I found the sizing of the scrub top a bit small, but looks very smart as a set of scrubs and very comfortable not restrictive at all. Can’t fault their customer service either, quick and easy for returns and exchanges.. would def recommend these scrubs.
16 januari 2026
Omdöme utan inbjudan
The scrubs i ordered don't fit as…
The scrubs i ordered don't fit as advertised. I requested a refund and was sent a link to a returns portal. This doesn't work. I have contacted customer services to report this and request a return and refund, but have been repeatedly sent the link to the portal that doesn't work. I don't know how to get a return!
27 december 2025
Omdöme utan inbjudan
Want to return but not getting back to…
Want to return but not getting back to me promptly
29 november 2025
Super comfortable and really durable…
Super comfortable and really durable material! Wraps around your body nicely and loads of room to carry stuff around, 100% recommend
1 december 2025
Omdöme utan inbjudan
Hit and miss
Hit and miss. The quality is not as good as the well known USA brand albeit OC is a more reasonable pice point. I have found the colour fades with washing, more ironing is required and also inconsistency with materials used. The second pair of scrub bottoms I ordered had a completely different colour waistband with a cheaper, flimsier fabric. I wish I could post a photo to represent the difference. The Mandarin top has no shape to it so fitted across the shoulders but couldn't get it over my hips! Made in the shape of a man with no hips!!
1 oktober 2025
Omdöme utan inbjudan
The scrubs are of a really good quality…
The scrubs are of a really good quality and are the perfect fit as well! Especially the Mandarin Collar ones which I believe Oncall is unique for! Love it and will be buying more!
10 november 2025
Omdöme utan inbjudan
10/10 quality & service
Really good quality scrubs! I love my new high collar (Mandarin) top, it looks very professional. My initial order was large for me but their exchange process was smooth and the customer service was quick to help me. I will definitely be a regular!
30 oktober 2025
Omdöme utan inbjudan
Best Quality & Great Customer Service
To be honest, ONCALL has one of the best quality Scrubs with sweet colour options.
I bought a set for the first time and since then I have been buying more for myself and recommending to my friends too and the love it too.
The Mandarin Top is well designed and gives your stylish looks.
The Customer service (Lisha) always looks for ways to help to sort any issues promptly with responses.
13 oktober 2025
Omdöme utan inbjudan
Really love the quality of the product…
Really love the quality of the product and customer service!!
25 oktober 2025
Omdöme utan inbjudan
Best Scrubs available on the market .
Best Scrubs available on the market .
25 oktober 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.