Olympuslondon Omdömen 

If I could give 0 stars I would. My wife bought me 2 shirts for a holiday. The sizes were chosen from the website and checked against comparable shirts in my wardrobe. When they arrived the length would have fitted my wife who is 5’2” rather than my 6’1” frame. Interestingly there were no size labels on the shirts so we could not verify if the incorrect item has been sent. When we raised this with Olympus London they advised we could not be given a refund as they had been bought as sale items. They offered a credit store value to be used to purchase something else. So, we looked at a hooded vest top. Again we referred to their sizing chart and this time we checked it against the charts provided by MnS. We sized the item at the next size up, just in case. Item arrived and surprise, surprise it is too small again. It renders the vest as useless as the shirts. They have responded when challenged, but they say as we purchased the vest on a store credit there is nothing else they can do! Oh, and as with the shirts, the vest came without any size labels, so again no way of telling if this is even the correct item.

I wish I’d read reviews before purchasing.
DO NOT BUY FROM THIS COMPANY!!
They do not respond to email, they do not abide by their returns policy
Absolute shambles of a business

Purchased from a nice Instagram advert. Product arrived was such low quality and didn't look like it did online. Was smaller than the measurements. No resolution offered.

junk ripoff scammers

Warning do NOT buy from this company. Item not as seen or described terrible quality.
sizes small. They won't refund or will charge you 30% of what you paid to return item. Scamers. of no help. Buyers be ware read the rest of thease comments. Very disappointed with this company.

DO NOT BUY - not London based. When I asked for a refund on a jacket id ordered, I was offered a 30% refund and I could keep the item (which didnt fit), when I declined I was told Id need to cover the costs of sending the item back and they would keep 30% as a restocking charge - wont be ordering again and I suggest others dont either - wish Id checked on here first!

AVOID! Hong Kong scammers masquerading as a London based retailer. Item quality was shocking, I had to pursue a refund via my bank on the end as got tired arguing with a chatbot. Lesson learned 🤷🏼‍♀️

Do not trust any advertiser who does not clearly show their full address, Many of these companies are located in China and are often set up to cheat as many customers as possible before they move and set up another company. Compaies like Olympus London seem to suggest that they are genuine just because London is mentioned but their actual address is not available when searched for. Money is easily lost when buying through these non location declared companies and returning items get sent back as the return address is often FAKE. Report all problems to the police.

Dreadful company, avoid at all costs! Very shoddy jacket, badly made and feels/looks really cheap and nasty. I’ve complained several times by email quoting consumer acts etc, which are clearly not read, and get the same reply every time. Apparently they think it’s fine to sell “seconds”. They offered me a 30% refund, which I’m far from happy with, but I doubt if I’ll even get it!

Bought a cotton blend coat which ended up 100% polyester and not as advertised. Immediately emailed for a refund and return label and after numerous emails offered 30% discount despite clearly stating if I wanted cheap knock offs I would shop on Temu. DO
NOT buy anything from this company as you will be out of pocket with no recourse to a refund!!!

AVOID at all costs. Rip off scammers. Sub standard clothes and you won’t get a refund. Don’t believe any of their reviews on their website. Shocking from start to finish and out of pocket - for now!!!

This company is a scam - DO NOT BUY.
They are Chinese goods and the company is not in the UK. If you have an issue with goods they have an AI bot that will drive you to the point of no return. Please claim money back through bank or PayPal.

The quality of the jacket (with knitted sleeves) I received was shocking, on the social media post it looks very good quality. I had ordered then stupidly checked the reviews! I even mailed them to tell them about my concerns of the quality of the jacket to which someone did reply (probably AI), assuring me that their garments are good quality! After seeing how much it costs to send it back and the re-stocking fees, I feel I’m stuck with it!

This is a con. Ordered good looking shoes size 10 received bland looking size 5! Despite protests the offer is 30% refund or 30% restocking fee - DO NOT USE THIS COMPANY

Total con company don't place an order! If you want to return an item it turns into an argument with an AI bot and is not a pleasant experience as time ticks away. They do not adhere to UK purchase standards. Lost money on two orders and looks like I will have to take up with the bank which is time consuming and frustrating.

Poor quality item and no response from them if you need to return
DONT BUY FROM THEM
Might as well donate your money

The sizes are a little on the small side, but that may be just me. I contacted Olympus London via email and although there is a restocking charge for returns, they promptly sent me a replacement. The quality is good and I have received several compliments on my new jumper, I would shop with them again.

Sadly, I too received a very poor quality garment which I wanted to return, but would have been subject to the same 30% restocking fee, plus posting back - not that an address to post back was ever forthcoming. I received a credit note for £12.63, when the garment cost £28.
Nowhere on the site does it say you will lose so much to send it back
I have now taken this up with my bank’s fraud department.

Without wishing to repeat what hundreds of other shoppers have said ...
Avoid at all costs!
Acknowledging I received the much written about knitted sleeve blazer which was ,appalling in every way: the returns system is made so difficult and is littered with illegal statements . 'Claire' is clearly AI operated and doesn't exist.
The moral of my sorry experience is check on line reviews and then if its to good to be true it usually is!

Absolute scam. Products are not high quality, tiny in size. Beware of refund policy. They make it very difficult to return and you only get a partial refund of 30% plus postage fee. Unless you waive sending it back to only receive 30% of what you paid.