Olympuslondon Omdömen 

I have had the same issues as reported by others, the product was not cotton linen blend but good old 100% polyester, I ask for my money back have been told that I am subject to 30% restock fee. I have reported it to PayPal. I told them they are bound by the Trade descriptions act as they trade in the EU and UK, not made any difference, this is a scam because of the issues you have sending back and being refunded , they tell you to settle with then at 50% back and keep the goods, NO I want my full refund please!!!! DO NOT BUY FROM THESE.

ABSOLUTELY APPALLING COMPANY. SHIRTS DELIVERED WERE SHODDY UNDERSIZED TRASH AND CERTAINLY NOT MADE OF LINEN. AVOID LIKE THE PLAGUE !!!

Absolutely terrible .
Ordered a mans shirt , was delivered after about two weeks.
Sizing was all undersized and nowhere near the sizing chart on their website .
Contacted them they agreed to send the next larger size, it arrived within a week or so but yet again UNDERSIZED .
Sent another email to advise I wanted my money back and was willing to return the TWO shirts I already received
But was told "
Thank you for your message.

As we’ve already provided a resolution in the form of a free replacement, I’m afraid we’re unable to offer an additional refund for this order. We truly appreciate your understanding and are sorry that the item still didn’t meet your expectations.

Best regards,
Claire from Olympus
Went back to them and they just don't reply

****UPDATE*****
After about 35 emails ‘Claire’ sent me a ‘credit’ to choose something else and KEEP the two SHODDY jackets, I chose a coat for my £50 STUPIDLY spent with them. Hilarious, it’s like a very very cheap and nasty polyester dressing gown!! I kid you not!! Wish I could add photos here. You KNOW the 5* reviews are fake as hell more of the scam!!!!! AVOID, AVOID, AVOID!!!

Just done a search on the word used over and over on 5* reviews, the word ‘BEAUTIFULLY’ packaged, same over and over, just like ‘Claire’ from ‘Customer Services’ over and over, could dissect it more but obvious now FALSE REVIEWS!!!
AVOID SCAMMERS!! I am so upset I fell for this Facebook advertisement! Biggest cheapest load of garbage. I bought 2 jackets, 1 of them has grey arms on a blue jacket, the advert had of course same coloured arms!!!! HILARIOUS. Emailed several times for a refund, they are just ignoring me!!! Shame on Facebook for not vetting these thieving scammers. They are called Olympus LONDON, yet they are in China, feel foolish and £46 down and I a pensioner!!! They should be closed down. No idea where all the 5 star reviews are from. Obviously not real!!!!
They are not even answering me!! I have emailed several times, NOTHING BACK, just take your hard earned money, it’s theft!!! How can they keep getting away with it?

This company charges a 30% restocking fee if you insist on a return?? By the time you pay postage and their”restocking fee” you are down nearly 50% of your purchase. It’s an outrageous practice do not use them

Origins of the company hard to find. Has a London office but items ship from China, according to the tracking. I ordered a katana (?) shirt but the item is much flimsier than the one I clicked on (single stitching, single layer polyester all over). The XL shirt size is at least 1 size smaller than it claims to be. It also arrived, stuffed (not folded) into a branded pouch.

Prepare for disappointment

I bought this casual smart blazer that’s been advertised on Facebook or Instagram and of course it looks great on the model advertising it. But the quality is cheap and poor so I asked to refund it and they charge a 30% RESTOCKING FEE!! I told them in all the orders I’ve ever done on/line never have I been charged such an extortionate fee. So I get to keep the blazer and £8.90 back as a refund?! I wish I’d known about their policy beforehand! I won’t be buying from them again!!

Total fraud - as others (that were totally excluded from their website), item was 100% polyester and refunds "policy" a fraudulent sham, company is Hong Kong. Item worth £1 or £2 max - partial refund still lets them make a profit, so you need to go through bank for full and proper refund. I'd upload photos as proof if this was available.

Avoid this company. Angry with myself for getting sucked into Facebook and. Refund policy absolute disgrace but do keep arguing with them as entitled to full refund because online order. Eventually gave up and agreed 50% refund and kept items which will go to charity shop. Would have had to pay for return and just felt they'd find a problem and not refund and be even more out of pocket

I took a chance on this company via a Facebook ad- how stupid was I! They refuse to refund clothes in full even if in original packaging and with tags. They will only refund 30% or send an alternative! I don’t want an alternative! I thought the quality of the fabric was horrible and itchy and I don’t want something different from your store! I want my money back!! All of it!! Avoid at all costs!

This company may be ok as long as you don't need to return anything. Their returns policy is garbage. You have to request a return by email. I have sent 3 emails without reply. 18 days after receiving the item I still have no way of returning it.

Item NOT as described (polyester and NOT cotton/linen mix), made and shipped from China, (so took an age to arrive and NOTHING to do with either London or Japan), and subsequent refund policy disgraceful. This company is a sham and should be avoided.

Product inferior quality even missing a button hole
Took an inordinate time to arrive
Will be trying to get refund

Shame on all these paid-for FAKE 5-star reviews. Read the 1-star reviews. Not a UK company. Based in China. Impossible returns policy and shoddy products. BEWARE!

Ordered a shirt advertised as cotton/linen mix, yet you get a shirt that's 100% polyester and looks nothing like what is advertised. Cheap and shoddy, so thin, I doubt it would survive one wash. Do not buy from this company and they are not based in London, but China

I recieved the shirt I've ordered from you it's nothing but a piece of garbage. You claim you are a UK company, you are nothing but fake Chinese scammers. Your shirt is going in the bin. Damn scammers. I don't understand why scammers like that are allowed to sell in the UK?

Received a jacket I had ordered and it is very poor quality and didn't fit well.
Customer relations are causing trouble with me returning the product giving me three options all of which are not acceptable. All I want is an address to return it and a full refund. I would not recommend this company at all

DO NOT USE THIS COMPANY. Bought SASHA CASUAL BLAZER on 12th May. Didn’t fit properly and was buttoned for a man. Instruction said had to email for instructions to return within one month. if sent back without doing this you would not get a refund. I have tried to contact by email at least four times since receiving this item. No response at all, and now over a month.

If it was possible I would have given 0 stars!! for this review. I ordered a lovely camel brown blazer £28 via an advert on Instagram. Big mistake on my part. Never again. The blazer which actually arrived after 3 weeks was nothing like the one being advertised. The quality is dreadful the colour nothing like the picture on the advert. Everything about it is cheap and nasty. I have emailed 4 times to arrange returning the item for a refund with no response. It now appears the Web site is no longer available. Please do not purchase from this company it is a scam!!!

Ordered a blue coat, I got sent a crumpled one in khaki, which was obviously a returned item because my delivery label had another delivery label underneath. Over 4 weeks now several emails back and forth, I am stuck with the item, still trying to return the item and get a refund. Now they are just not responding to my email. Very poor customer services.