Ollieboo Omdömen 

Just SO bad. Here's why: patent leather shoes are actually glued plastic; sent the wrong size; making so much money from this scam that they resent another pair the right size for free; they came crushed within an inch of their lives; customer service is non-existent; no chance of getting your money back.

Usually, I do my due diligence, so lesson learned.

Just don't buy from OllieBoo. You're just getting ripped off.

Updated post reply:
Well written reply but total garbage. I have since found the same, appalling junk, available on well known Chinese e-commerce sites for a quarter of the price. This didn’t come as a huge surprise as the poor packaging clearly originates in China.

Again. Don’t waste your time and money with these crooks.

I wish I had researched this firm before purchasing. Ordered rainwear and when arrived the quality was very poor and the sizing bizarre. I ordered a Large but it was far too small. It was only after contacting firm re return and refund it became clear that the return was to China. Nowhere on the website did it mention the return would be to the other end of the world. The cost would be £20 postage and possible custom taxes of £10 plus pounds. It is not worthwhile getting a refund.

This company are appalling! They delivered a bag I ordered after almost 3 weeks in a tiny bag! The bag is of poor quality and they have stated I need to pay full return fee and customs duty. On asking where it would be returned to they have stated china or Saudi Arabia despite saying on their website they are an English and Portuguese company! This is a complete scam! Do not use them!!!

Avoid this company - they are scammers If I could give zero stars I would. I wish I had read reviews before purchasing. Thought I was buying a chocolate brown faux leather jacket (from a company based in Portugal) What arrived was a disgrace. The parcel was so small I thought it was a t shirt / the item was THAT thin. It was dreadful piece of cheap plastic, I have no idea what it’s made of but it stinks beyond belief of a very strong chemical smell. So strong you can smell it in the next room. The item is tiny looks like it was made for a five year old child and the colour is a nasty rust brown like creosote - not the beautiful rich chocolate brown on the website. Have contacted them three times for a refund with zero response and judging by the other reviews here I never will receive one so I’ll be contacting my credit card provider today to raise a dispute and get my money back this way.

I wish I could rate this company below zero my order was totally misrepresented on the pictures and medium was far too small for a size 12 - please don’t bother with them!!!

DO NOT TRUST THIS COMPANY. A total con. Items which arrive are nothing like the advertised images. They are cheap rubbish and definitely not from Portugal.
I ordered a waterproof coat and what arrived is just a really cheap rag. I contacted them about returns and they say ‘customer must pay’ and that there will be additional customs clearance costs. (return would, therefore cost more than the purchase).

A total SCAM.

AVOID, AVOID, AVOID.

The quality on the men's suit that I got was brilliant for the price that I paid. So value for money for money was top notch to be honest

I agree. Would give Ollie boo 0 stars if I could.
Says company in UK or Portugal but the sandals I ordered came from China! They were not even in the correct box and arrived 3-4 weeks after I ordered them (after having to email 3 times to ask where they were).
I emailed to ask how to return them and was told I’d have to pay the return costs (not unusual in itself) but also the custom fee.
As they were £80 and the cost to return them and customs charge was £15, I decided it would still be a refund of £65.
Sent them back 1 month ago. No sign of a refund. No replies to emails. So altogether £95 paid for nothing. I should have just kept them and sold them on myself.

If there was an option to give zero stars to these traders who call themselves a company then I would.
Item arrived 20 days after ordering the item (advised 14 days delivery time).
The item (Men's summer sandals) arrived in what I can only describe as a thin grey plastic bag with sticky tape wrapped around it to hold it together. When I opened the bag the sandals were in another thin plastic bag (no box to protect them), the sandals were misshapen due to lack of package to protect them and while they were advertised as leather, they smelled of synthetic products and had no leather stamp on them.
I contacted customer service and attached photos of the damaged, which was clearly visible, the response was they decided there was no damage caused in transit and they do not use cardboard box's to reduce their carbon footprint, which makes little sense as cardboard can be recycled while plastic generally cannot.
So I was informed the cost of the return of the sandals would be at my expense. I asked for a return address (as there was no invoice with the sandals) assuming it would be in either London of Portugal,,,,how wrong I was, the return address is somewhere in Asia (China) and when I queried this the response was they have offices in London and Portugal but their distribution sites are in Asia,
I took the repackaged sandals to the Post Office (Royal Mail) and was advised the cost of return would be £25.00, considering the sandals cost £56.00 I declined to post them as I have little faith in the package actually arriving safely and that I would receive a refund from these people.
DO NOT ORDER FROM THIS COMPANY!....they are unscrupulous and duplicitous...I wish I had checked the other review here before I ordered.

I would give this no stars if I could. This company maintains to be in Portugal and to allow 5-7 working days for item to arrive. 14 days later it arrives with a 48hr royal mail label with an English postcode. Now to the item it was meant to be a stained glass 25cm in height lamp for which we paid £57. What we got was a cheap resin 15cm (and im being generous) painted plastic lamp that I wouldn't give you £5 for. It is absolutely nothing like what was advertised. The company are being nothing but obstructive talking all sorts of nonsense lies and want it posted back to China which is strange in itself when they are in Portugal so avoid at all costs these people are nothing short of thieves and we are still trying to get our money back. They want us to pay for postage when clearly they have misrepresented intentionally i believe!

Addition after reply received from Olliboo .....
We provided photos of the item we received which did not represent the photo you show of this lamp in anyway. Its that bad i wouldnt even put it in a childs room. We have already sent several emails and photos yet you insisted we return the item at our expense to CHINA even although it was posted from ENGLAND and the label on the box clarifies this. We have been totally ignored since we reluctantly posted the lamp back 10th July as we fear they will say they never received it but we sent recorded delivery and this incidentally cost us almost £18 on top of the £60 we are already out of pocket. We sent 41 emails so I feel you should be taking this up not me. Again I re iterate do not use this company as now after 3 months they are requesting i contact them if I wish to pursue further which I would suggest is just another fobbing off tactic. I'd say 41 emails and several photos is plenty.
Further update
3 months on still £75 out of pocket and no contact from Ollieboo .. total disgrace of a company i dont know how these people sleep at night cheating people out of their hard earned money. Their website is so good you believe they are a reputable company .. clearly the opposite .... AVOID THIS COMPANY ARE CLEARLY LIARS AND THIEVES