Olio Omdömen 

2 601
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Normally use this for offering freebies and sometimes in the process, check out what others offer too and have had good experiences. Majority of people are polite and reliable; olio cannot possiblu a... Se mer

Betygsatt 1 av 5 stjärnor

Banned for spurious reasons after years of hard work collecting bread from Tesco and Sainsbury's that nobody really wants to make the corporations look better. I've now been banned from being a FWH wi... Se mer

Betygsatt 5 av 5 stjärnor

I have now passed on about 5 lots of food and non food items. The procedure was easy and the people who collected them were polite and turned up approximately when they said they would. In the past I... Se mer

Betygsatt 5 av 5 stjärnor

Olio is very easy to navigate and a valuable part of my everyday life and makes me feel like I'm doing something positive. Whether it's saving food or or giving away unwanted items, with the possibili... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

Welcome! Olio connects neighbours and local shops so surplus food & other household items can be shared. Featured by the BBC, Wired, TimeOut


Kontaktuppgifter

  • Haslemere Road 30E, N8 9RB, London, Storbritannien

  • olioex.com

4,1

Bra

TrustScore 4 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 82 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(2 601)

150 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Olio removed my app rating as it wasn’t…

Olio removed my app rating as it wasn’t 5*. Offered something for free and gave approximate postcode to arrange collection. Within half an hour a man was banging my door, I did not give him full address. Luckily I wasn’t home alone. On messaging olio support, I was told it was a blurred location and was probably a local who recognised it by landmarks/ trees etc, (not true it’s quite a new build). Would not raise the complaint regarding personal safety. Fobbed off completely, any person avoid for your own safety and peace of mind.

5 mars 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Hello there!

We're really sorry to read this, and we want you to know that we take personal safety incredibly seriously.

Millions of people share safely on our platform every day, and we work hard to make sure it stays that way.

That's exactly why we want to look into your specific experience properly, because it matters to us that we get this right.

Please email us at hello@olioapp.com from your Olio registered email address with as much detail as you're comfortable sharing, and we'll make sure it's reviewed by our team.

We're grateful you reached out and we really hope we can restore your confidence in Olio. 💚

Betygsatt 5 av 5 stjärnor

Absolutely love Olio

Absolutely love Olio. Times are hard and wastage is awful. Makes a huge difference to be able to pick some bits up to bridge the gap. Also fantastic to be able to pass stuff on that you won't use but someone else would love!

28 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Recent user

I have recently started using Olio and have been very impressed with the set up, ease of use and how easy it is to advertise and collect items - brilliant and would recommend.

24 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A really great app

A really great app. I love the sustainability aspect, sharing what I don’t need and giving it to someone who actually wants it. It’s great for decluttering sustainably. I ve also picked up some useful things myself for free. The map allows you to see how local it is when you are deciding to ask for something.

10 mars 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Thanks so much for this, it really means a lot!

Love that Olio is helping you declutter sustainably while finding good homes for things. Happy sharing 💚
The Olio team

Betygsatt 2 av 5 stjärnor

Good idea ruined with ads

Brilliant app, brilliant idea.

Now totally ruined with adverts. Watching a 60 second advert after each and every request is overkill and by the time you've watch three ads the other goodies have gone. Waste of time trying to secure food now.

I can't be alone thinking you've overdone the ads, whilst you may need them, they are too long and too frequent and make the app totally unusable

23 februari 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Hello,

Thank you so much for your feedback and for your kind words about the idea behind Olio. We’re really sorry to hear that the adverts have made the app feel frustrating or difficult to use. We completely understand how disappointing it can be to miss out on items while waiting for an ad to finish.

Ads are one of the ways we’re able to keep Olio free for everyone and continue running and improving the platform. We are constantly taking feedback into consideration and reviewing the ad experience to make sure we’re striking the right balance between sustainability and usability.

We also understand it can be frustrating when ads are difficult to close or when the ‘X’ button is very small. Unfortunately, we don’t control the design, layout, or duration of the ads, including the size of the close button, as these are set by the advertisers themselves.

That said, we’re always reviewing the types of ads shown to ensure they’re appropriate and not overly intrusive. If you ever see an ad that feels inappropriate, please take a screenshot and send it to hello@olioapp.com and we’ll review and block it where necessary.

If you’d prefer not to see ads at all, you can choose to become an Olio Supporter, which removes ads entirely while helping to support our mission to reduce waste.

Thank you again for sharing your perspective, it genuinely helps us improve. 💚

Warm regards,
Team Olio

Betygsatt 5 av 5 stjärnor

Olio has made a huge difference

Olio has really helped me through difficult times when I had no food. Apart from that since joining I have been much more aware of reducing food waste and making a positive impact. I have also passed forward and given items I no longer need to other people. Great community spirit as well as sharing and reducing waste

22 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Polite and committed atmosphere.

My experience is with the free stuff. I have benefitted from both receiving and giving. I appreciate the polite ethos and the understanding that commitment to an offer [giving or receiving] is expected.
All my transactions have been a pleasure.

22 februari 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

This is so lovely to read, thank you! A community built on kindness and trust is exactly what we're all about.

Happy sharing 💚
The Olio team

Betygsatt 5 av 5 stjärnor

IM READING PEOPLES REVIEWS ABOUT OLIO…

IM READING PEOPLES REVIEWS ABOUT OLIO AND I THINK SOME YOU HAVE A BLOODY CHEEK TO SIT AND MOAN ABOUT ITS RUBBISH saying WHERES THE MEAT ONLY GET BREAD or SALADS (for free) YES FREE!!!!! go and buy your own meat like everyone else!!!!!!the fact that this platform is to prevent food waste and put food in belly’s regardless if it’s bread or salads! You got it it free didn’t you it’s not just one person Im seeing a lot people becoming to expectant of things !! I swear this day and age people are becoming vile and expect Too much and quick to take them collections though Im sure dont sit and eat you free toast and moan about the app that provided the means for you to eat that bread !! OLIO YOUR DOING GREAT THANKS

20 februari 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Hello there!

We love the passion and we couldn't agree more! Thank you for being such a brilliant part of our community.

Every bit of food saved matters, and it's people like you who make Olio what it is 💚

The Olio team

Betygsatt 1 av 5 stjärnor

Bullying.

Bullying.
Great to start with and I did hundreds of collections but missed one and didn’t respond as my Dad died. Totally bullied by an app. No support available to talk to about things.

16 februari 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Hello,

We’re so very sorry to read this and truly sorry to hear about the loss of your Dad. We can’t imagine how difficult that time must have been for you. 💚

Given what you were going through, it’s completely understandable that responding to an app message would not have been your priority. We’re really sorry that the experience felt harsh or impersonal at such a painful time. That certainly isn’t our intention.

Our Food Waste Hero programme does operate with automated checks, including the requirement to respond to Olio’s Little Helper messages after each collection. These rules are applied consistently to ensure fairness and reliability across all partnerships.

If you haven’t already, please consider submitting an appeal using the link in the suspension message you received. Appeals are reviewed by a member of our team, and this allows us to look at your situation more closely.

We’re genuinely grateful for the hundreds of collections you completed and the support you gave to your community.

Warm regards,
Team Olio 💚

Betygsatt 5 av 5 stjärnor

A absolutely fantastic idea

A absolutely fantastic idea, the app is easy to use except for the very rare occasional time that it might act up. I wish that the adverts were a bit shorter or those who have paid to not have adverts have a delay as a lot of times the really good food goes to the ones that dont have to watch the adverts. Other than that can't complain, its free food and household items!

17 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BULLYING

There are some.lovely people in here really willing to help you have a few others that are absolutely horrible treat you you scum this has happend on 3 separate occasions and the person that is potentially bullying you then gets you blocked from being a olio hero? Fantastic site for what it does or what it's ment to do but the people? Don't think it's worth being spoken to in that way if I'm honnist.

6 februari 2026
Omdöme utan inbjudan
Logotyp för Olio

Svar från Olio

Hello,

Thank you for taking the time to share this. We’re really sorry to hear that you’ve been spoken to in a way that made you feel upset or disrespected. No one should feel bullied or treated poorly within our community, and we completely understand why that would make you question whether it’s worth continuing.

While we’re glad you’ve met some kind and supportive people on Olio, we take reports of unkind or inappropriate behaviour very seriously. Bullying or harassment is not tolerated on our platform. If this happens, please use the flag/report function on the messages or contact us at hello@olioapp.com
so our team can review what’s happened and take appropriate action.

Regarding being blocked from the Food Waste Hero programme, suspensions are applied in line with specific programme rules and system checks. They are not triggered simply because another user reports someone. We aim to apply these rules consistently to ensure fairness for everyone.

If you feel you’ve been unfairly suspended, we do have an appeal process in place. By submitting an appeal through the link in the message you received about your suspension, your case will be reopened and reviewed again by our team. This ensures every volunteer has the opportunity to be heard and have their situation reassessed.

We’re genuinely sorry that this has been your experience. Olio is built on kindness and community, and we’re always working to make sure those values remain at the heart of the app. 💚

Warm regards,
Team Olio

Betygsatt 5 av 5 stjärnor

What a wonderful community app

What a wonderful community app. I have given things away that I no longer needed and I have acquired things that I do need. The community spirit is friendly, positive with caring sharing neighbours always willing to help with items or advice.

10 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Newcomer’s impression

I fairly recently read about this company and have found it a great way to pass on items we no longer need. No waste, no cost and the recipients seem genuinely grateful.
A great idea.

8 februari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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