Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

makes me re register every time 6+ times now. Now i just get error trying to register, no matter what I try. Beyond useless website

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Does anyone ever reply to the ads or turn up when collecting? There are registered charities who upcycle & collect in most boroughs. Got to be better than sitting around waiting for endless n... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Good idea ruined by time wasters Posted all my white goods as moving to place with fitted goods received a message at 3am saying I'll have it if you deliver. Things went downhill from there people wer... Se mer

Betygsatt 3 av 5 stjärnor

Absolutely perplexed by so many "timewasting" reviews on here. Only because I've tried several times to get Offers from freecyclers - I've sent messages online as well as email - but I never seem to... Se mer

Företagsinformation

  1. Förening eller organisation

Informationen kommer från olika externa källor

A nonprofit and globally local re-gifting and re-use network, each group is moderated by a local volunteer who keeps things flowing along. It's like a cyber curbside, or a family-friendly and scam-free Craigslist for free stuff, keeping good stuff out of landfills to the tune of 32,000 items a day in over 5,000 local groups. Find your local group on Freecycle.org and let the re-use and de-cluttering begin!


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

249 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 58 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

OMG where to start

makes me re register every time 6+ times now.

Now i just get error trying to register, no matter what I try.

Beyond useless website

22 mars 2026
Omdöme utan inbjudan
Logotyp för Freecycle

Svar från Freecycle

Freecycle.org is free and open to all as a charitable nonprofit site for gifting used items locally rather than tossing them. There is no registration, and one need only sign up one time to use Freecycle.org with an email, a user ID and set a password: that's it. No credit cards or billing address etc as everything is gifted for free. Perhaps you are trying a similar *for profit* website? Otherwise try clearing your cookies as the site is working fine. If you still are having issues, click on the green "?" in the bottom righthand corner of the website and our volunteer help team will be there for you. Sincerely, Deron Beal, The Freecycle Network

Betygsatt 1 av 5 stjärnor

STAY AWAY!!

STAY AWAY!!! Involved with email fraud/scam. Will get 20-30 emails a day for a password reset and fake links. SERIOUSLY, STAY AS FAR AWAY AS POSSIBLE!!!

8 december 2025
Omdöme utan inbjudan
Logotyp för Freecycle

Svar från Freecycle

These emails are not from Freecycle.org and have nothing to do with our charitable org or website. They are spoofing "email reset" emails from us. Joining or not joining Freecycle.org has no impact on whether you receive this scam email.

Betygsatt 3 av 5 stjärnor

I quit being a Freecycle member after…

I quit being a Freecycle member after they without notice or explanation deleted two of my posts for free firewood. Lots of people locally including me need and use significant amounts of firewood in the colder months.

15 september 2025
Omdöme utan inbjudan
Logotyp för Freecycle

Svar från Freecycle

Sorry to hear that. Local groups sometimes limit how often one may repeat Wanted posts so that the group isn't overwhelmed. Feel free to let us know the local group and we are glad to look into it. Each group is run by a local volunteer moderator and local groups are free and open to all. Thx, Deron/Freecycle

Betygsatt 1 av 5 stjärnor

Impossible to get a post listed !!

Attempted to post a giveaway more than 24 hours ago, still waiting for an invisible moderator to approve it. Have been a 'member' for 8 years, first time this has happened. Not only 'not yet approved' but 2 messages to the moderator achieve a zero response. I recently moved to sleepy Windsor UK, so I guess that is the norm here. Using 'freegle' gives an instant result. Will quit freecycle.org by the end of today.

29 september 2025
Omdöme utan inbjudan
Logotyp för Freecycle

Svar från Freecycle

Thanks for the input. Each local group is moderated by a local volunteer. Sometimes "burps" can happen. We have a volunteer-led Group Outreach and Assistance team that is now reaching out to your local group in Windsor to see if there are any issues. Best regards, Deron

Betygsatt 1 av 5 stjärnor

Reporting function is broken

Local groups lack moderation, the website is clunky and poorly designed, some functions are broken, worst of all, reporting function is broken. I guess it doesn't matter, since there's no one to review the reports.

30 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I thought i was doing a good thing

I thought i was doing a good thing! £450 bed, slept on 3 times, for free! All i got was abuse!

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Freecycle

Svar från Freecycle

Freecycle.org enables people to give used items to others in their local community free of charge. If you had an issue with a fellow local member, you should let your local volunteer moderator know by clicking on "contact moderator" in your local group. Generally folks are quite happy to get a "new to them" item and are quite appreciative. Sorry you had a bad experience. Help us make it better by passin on that info; with a screenshot is best. Sincerely, Deron Beal

Betygsatt 2 av 5 stjärnor

Log in problems!

For me the company could improve their log in system. After following advise from an operative, I still cannot log in after changing my password. Therefore, sadly I cannot inform the 3 people who contacted me about my folding desk that it has been taken. I have given up trying.

14 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5 stars for the nice people who have…

5 stars for the nice people who have asked politely for an item ( “ I’ll have that” isn’t going to get a look in)
People who have helped me when I’ve needed stuff, or even needed to just borrow weird sized spanner’s for an hour or two.
And nice people who’ve turned up when they say they will.
Zero stars to the grabby, entitled people who say they want something then can’t be bothered turning up, including the person who couldn’t collect plants until the next day so told me ( not asked) to put them in the shade and water them……and then didn’t bother collecting.
The site works well, it’s the idiots and selfish people who detract from it.

10 juli 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Don't Bother - Waste of Time

I signed-up for Freecycle in order to responsibly get rid of an old (but still good) desk. I had one person interested in it, but we got as far as arranging a collection time when they told me they had "picked one up just this morning".
While I was on there I attempted to help out other people, only to discover that they either had not updated their original 'Wanted' post, or were otherwise wasting my time.
One chap wanted a "Mini-PC or Laptop". I replied saying I had a Mini-PC but he said he would prefer a laptop, so I dug out an old laptop for him and replied again, only for him to say that he had just picked up a Mini-PC...
I have now deleted my account and will not be returning.

9 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sharing user’s info

I’ve received about 20 password resets with user’s info in the past 2 weeks. I’m not a member of this site and I’ve never heard of it prior. I emailed their support but they said it’s spoof account however the emails come directly from their domain, no_reply@ the domain. I would not give this website any personal info.

24 maj 2025
Omdöme utan inbjudan
Logotyp för Freecycle

Svar från Freecycle

Thank you for providing this information to us. As you are not a member of Freecycle but are receiving multiple password reset emails that appear to come from us, you're being targeted by a spammer or bot. These emails are not being sent from Freecycle's servers—they're being spoofed to look like they are.

Unfortunately, because these messages aren’t coming from our system, Freecycle cannot stop them directly. You'll see similar emails from banks or the Geek Squad, etc.

You should mark these messages as Spam in your email client. This will help your provider filter similar messages in the future.

We understand how frustrating this is and appreciate your help in reporting it.

Kind regards,
Deron Beal, Executive Director

Betygsatt 1 av 5 stjärnor

Stopped receiving Emails about a week…

Stopped receiving Emails about a week ago. Unable to log in to my account, username or password incorrect. I have made numerous attampts to get a password reset Email and not received any. I have tried in Chrome, Edge and on android. nothing works.

17 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They have deep IT problems

They have deep IT problems. I get dozens of password reset links in my email with other people's email addresses on. If I try to reset my password to sign on to contact them, I never get the link. They possibly have big security flaws, avoid.

23 maj 2025
Omdöme utan inbjudan
Logotyp för Freecycle

Svar från Freecycle

This is a spoof email currently being sent from scamming entities. It's not from Freecycle at all. Please disregard it. Sometimes you'll see similar emails from your bank, UPS, etc. that have nothing to do with your bank, but look legitimate. It has nothing to do with any Freecycle memberships and, indeed, most recipients don't even have a charitable nonprofit Freecycle gifting and re-use account. Unfortunately we have no control over these emails as they are not being sent by The Freecycle Network / our servers.

Betygsatt 1 av 5 stjärnor

Cloudfare

I cannot even log in to Freecycle now without cloudfare trying to confirm that I am human. What is going on here????

20 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never got approved!

Really wanted to give away a good quality mattress rather than taking it to the tip. Sat there for over 2 days ‘awaiting approval’ and now our storage unit lease is coming to an end and I’ll have to bin it.
Wish I’d gone elsewhere to give this away and prevent waste.

15 maj 2025
Omdöme utan inbjudan
Logotyp för Freecycle

Svar från Freecycle

Local group moderators are volunteers and occasionally a post catches our hotwords. What is the name of your local community and region and we can check on this? Thanks. Deron

Betygsatt 1 av 5 stjärnor

Yet again I have a post awaiting…

Yet again I have a post awaiting moderation.
Unlike freecycle, I am trying to save the planet.
The last time that this happened I eventually took the item to the council tip!
This time, the description says..
A little used Humax Youview / freeview recorder that was kept in our caravan. It does not power up properly and I suspect is in need of 1 or more capacitors to be replaced....

What is wrong with this??

23 april 2025
Omdöme utan inbjudan
Logotyp för Freecycle

Svar från Freecycle

Each local group is moderated by a local volunteer. We have a team of volunteers to assure that these positions are filled and active and we discourage moderation of all posts in local groups. Feel free to note the group location: town and region, and the central team will reach out to the moderator to be sure all is well. Thanks, Deron Beal, Executive Director, The Freecycle Network.

Betygsatt 1 av 5 stjärnor

Useless

Useless. Listed item and it never got past moderated.

22 mars 2025
Omdöme utan inbjudan
Logotyp för Freecycle

Svar från Freecycle

Hi, Thank you for letting us know. Each local group is moderated by a local volunteer. Let us know the group and region and we'll look into this. Thanks, Deron

Betygsatt 1 av 5 stjärnor

Tried to post an item for free

Tried to post an item for free 3 days ago and was scammed as a different window opened when I had entered my credit card details... I tried to go back but too late money was nearly taken out of my account, luckily my CC company was on the ball, obviously Freecycle is not!!! This is a security risk. Unlikely whether I'll try again Freecycle must sort out its security. That is not acceptable.

19 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammers beware

Tried to register and was conned on the page to give card details and now taking £59.99 out of my account. MSCLBILL.COM
STAY AWAY

1 januari 2025
Omdöme utan inbjudan
Logotyp för Freecycle

Svar från Freecycle

Membership and use of Freecycle.org / The Freecycle Network is free and open to all. We are a charitable nonprofit. Never give credit card info to someone claiming to be Freecycle in order to join up. Also: note that our domain name is freecycle.org not .com.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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