Normally use this for offering freebies and sometimes in the process, check out what others offer too and have had good experiences. Majority of people are polite and reliable; olio cannot possiblu a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Banned for spurious reasons after years of hard work collecting bread from Tesco and Sainsbury's that nobody really wants to make the corporations look better. I've now been banned from being a FWH wi... Se mer
I have now passed on about 5 lots of food and non food items. The procedure was easy and the people who collected them were polite and turned up approximately when they said they would. In the past I... Se mer
Olio is very easy to navigate and a valuable part of my everyday life and makes me feel like I'm doing something positive. Whether it's saving food or or giving away unwanted items, with the possibili... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome! Olio connects neighbours and local shops so surplus food & other household items can be shared. Featured by the BBC, Wired, TimeOut
Kontaktuppgifter
Haslemere Road 30E, N8 9RB, London, Storbritannien
- olioex.com
4,1
Bra
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love olio had really positive…
Love olio had really positive experience using the app doing collections has an amazing community and always there to help and so easy to use
22 maj 2026
Omdöme utan inbjudan
Svar från Olio
Reviews like this genuinely make our team smile. Thank you! 💚
Too confusing
Too confusing. A user receives messages that are unclear. It feels like a dodgy app to me. The FWH is lovely that I have known. A physical site, turning up and collecting food do not ask such information from individuals. Olio do. Stupid name. Stop using exclamation marks when you reply to customers. It looks insincere and, again, stupid.
21 maj 2026
Omdöme utan inbjudan
Svar från Olio
Hello there,
Thank you for sharing your thoughts.
We're glad you've had positive experiences with the Food Waste Heroes you've met.
The information we ask for is a requirement of the programme, in place to keep our community safe and to maintain the trust of the partners we work with. It's a standard part of how the programme operates, and we want to make sure every volunteer and requester is protected.
If there's a specific message that felt unclear or off, we'd love to take a look. Please do reach out to us at hello@olioapp.com and we'll do our best to help.
Thank you 💚
Team Olio
Tracking attempts
Only had this app installed for 14 hours and 106 tracking attempts had been blocked. Removed it
17 maj 2026
Omdöme utan inbjudan
Svar från Olio
We're sorry to hear this!
Olio uses analytics tools to help us improve the app experience - we don't sell or share your data with third parties.
If you'd like to know more, we'd love to chat at hello@olioapp.com 💛
Great..easy...lots of different…
Great..easy...lots of different options...nice customers
17 maj 2026
Omdöme utan inbjudan
Svar från Olio
We love having you in our community.
Thank you! 💚
Amazing app thinking of people and…
Amazing app thinking of people and saving food and things going to landfill.
1 januari 2026
Omdöme utan inbjudan
Svar från Olio
Love hearing this!
Welcome to the Olio community. 💚
Amazing app
Amazing app to advertise food and non-food items. Have been able to sell my own items and been able to receive other needed items from kind strangers. Love being able to rescue food and stop the waste too. Best application I’ve downloaded in a while
12 maj 2026
Omdöme utan inbjudan
Svar från Olio
We’re so happy to hear you’re enjoying being part of the community 💚
Easy to use app
Easy to use app, excellent for getting free or bargain items, easy to give stuff away. Volunteers are lovely and work hard for the community, really appreciate their time and effort. Love being part of the Olio movement to reduce waste and encourage recycling.
10 maj 2026
Omdöme utan inbjudan
Svar från Olio
We’re lucky to have amazing users like you 💚
It’s disgusting that they are offering…
It’s disgusting that they are offering expired food to charities or to the public while also expecting people to pay a subscription. This case should go to court, and the people responsible for taking money for this should be prosecuted. Expired food is a danger to public health. It should be disposed of, not consumed, and the company should pay for its disposal instead of treating people like garbage bins.
9 maj 2026
Omdöme utan inbjudan
Svar från Olio
Thanks for sharing your thoughts!
We do want to address this, because we think there's a misunderstanding about how Olio actually works.
Our retail partners only ever donate food that's within its use-by date on the day of collection, or within its best-before date. Our Food Waste Heroes are trained volunteers (they complete food safety training before they can collect) and part of that training is knowing that any food past its use-by date cannot be shared on the app.
If a business accidentally donates something past its use-by date, our volunteers are equipped to spot it, won't list it, and report it back to us so we can follow up with that business directly.
We also have systems in place that detect if food past its use-by date is being listed on the app and when that happens, the listing is taken down and penalties are applied.
And if you ever spot something that doesn't look right, you can flag it directly in the app too.
We take food safety seriously, and we're confident the safeguards we have in place reflect that.
If you have a specific concern you'd like us to look into, we'd welcome you reaching out at hello@olioapp.com.
Thank you!
Team Olio
I've had the Olio app for several…
I've had the Olio app for several years. Although I haven't collected much free food I have collected bunches of free flowers and bought and sold on Olio.
It's well worth joining.
The forum contains comments, recipes and recycling ideas from other Olioers and I find it a compulsive read.
It's free so well worth joining.
8 maj 2026
Omdöme utan inbjudan
Svar från Olio
Thank you for the kind feedback and for being with us! 💚
I WAS JOBLESS ON SICK AND REALLY…
I WAS JOBLESS ON SICK AND REALLY STRUGLLING AT THE TIME I STARTED OLIO. GETTING FREE FOOD WHICH IS CLEAN WAS AND IS A GREAT THING FOR ME. IT HELPED ME REALLY A LOT. NOW I AM A VOLUNTEER COLLECTING AND DISTRIBUTING FOOD FOR OLIO.
5 maj 2026
Omdöme utan inbjudan
Svar från Olio
Thank you so much!
This genuinely means a lot to us and to everyone working hard behind the scenes.
Welcome to the Olio family! 💚
Re-purposing unwanted items instantly.
An excellent way to re-purpose unwanted items. Most items find a new home within an hour or so.
3 maj 2026
Omdöme utan inbjudan
Svar från Olio
Thank you for taking the time to share this.
It means the world to us!
Team Olio 💚
Great app
Only just joined but already gave 4 things away. Great stuff on there, useful for many people I'm sure.
2 maj 2026
Omdöme utan inbjudan
Svar från Olio
So glad you're enjoying Olio!
You're part of something really special, a community of people who believe sharing is caring.
Thank you! 💚
Olio is a great way to engage with…
Olio is a great way to engage with other people and reduce waste. The app is user friendly and I really reflcomended.
17 april 2026
Omdöme utan inbjudan
Svar från Olio
Thank you for the lovely words!
Every pick-up, every listing, every new neighbour connected, it all adds up.
We're so glad you're here. 💚
Love this company’ it helps everyone to…
Love this company’ it helps everyone to give away items to those most in need’ we need more of these! Save our planet! Look after our neighbours! Our world is a better place because of Olio 🩷
29 april 2026
Omdöme utan inbjudan
Svar från Olio
This made our day!
Thank you so much for sharing and for being part of the Olio community.
Every listing, every pick-up, every share makes a real difference. 💚
Free And it helps lives.
Free, easy to navigate, and reliable collection points. The only downside is the lack of order verification, and someone else collects the items without confirmation.
13 januari 2026
Omdöme utan inbjudan
The idea is marvellous and noble but my…
The idea is marvellous and noble but my experience has been ruin by a ridiculous bully of a squad leader. I didn't list my items just because of an emergency which I told my squad leader but my slot was removed. I reported to olio but nothing was doing instead all I've got even since are mean mails demanding that I list my items. It feels the an app was created and operated by a bunch of mean girls who peaked in high school. The sp called squad leader practically gave all her mates the slots and olio did nothing about it.
Update: They suspended people who give the app bad reviews. I'm still using a magnifying glass to search for the dirt on the counter top I used for my listing.
19 april 2026
Omdöme utan inbjudan
Svar från Olio
Hello there,
Thank you for being a Food Waste Hero and for sharing your experience with us. We're really sorry to hear you had an emergency, and we hope you're doing okay.
It's great that you let your Squad Captain know what happened. However, there's one more step that's really important: responding to the post-collection message. This message is sent automatically 1.5 hours after your slot if no listings have been added, and it's how our system tracks what happened at each collection.
We give everyone a 24-hour window to respond to it, precisely because we know that life can get in the way sometimes. If it isn't answered within that window, slots are unfortunately removed automatically.
This applies to all Food Waste Heroes equally, and it's there to keep things fair for our volunteers and store partners.
We hope this clears things up, and you can read more about how it works here: https://help.olioapp.com/en/articles/12333210-collection-reminder-messages
If you did respond to the message and your slot was still removed, or if you think this was a mistake, please email us at hello@olioapp.com from your Olio registered email address and we'll look into it for you.
We really value everything you do as a Food Waste Hero, and we hope to see you back out there soon. 💚
Olio drivers have been flytipping on…
Olio drivers have been flytipping on our local green for more that a year. They have been leavng large bags of Tesco and Sainsburys bread, 9well out of date), originally in all the plastic wrappings which rats and squirrels were shredding and scattering, now, by removing the wrappers and scattering big chunks of bread over a treasured local green space. It has been identified as foodstuffs collected by Olio be the reduced labels on the wrappers, and 2 branches of Sainsburys and 3 of Tescos have become involved and spoken to their Olio contacts. Olio's conduct is shameful, - we were originally anxious about reporting it as we did not want to stop leftover usable food being passed to them for distribution to those who need it. The products which are not passed on to people who can benefit from them should be properly and responsibly disposed of.
17 april 2026
Omdöme utan inbjudan
Svar från Olio
Hello there,
Thank you for bringing this to our attention. This is not okay and this behaviour goes completely against everything Olio stands for. We take reports like this extremely seriously.
Please email us at hello@olioapp.com with as much detail as you can, including dates, photos, locations and any context you have. We will investigate this urgently and make sure the right action is taken.
Thank you for protecting your local green space and for giving us the chance to put this right.
Team Olio 💚
Concept good but execution not always great
I am what Olio call a food waste hero.
The concept is good but the execution can be rubbish at times.
I have been signed up since January and gradually getting the hang of how to distribute food waste from supermarkets
Until !!! Something went wrong with there communication system with the supermarket. I turned up for a Save Me allotted slot and was told by the supermarket that they weren’t expecting me and there was no food waste to collect. No problem. But my listing did not appear on the website so I couldn’t explain what had happened. So I filled out a report form to say what had occurred. The next day I received a warning and said my slots had been removed as punishment. 3 days later and 4 emails and reports made I have heard nothing from Olio. I have been going round and round in circles to try and resolve the problem but there is no human face or voice behind Olio. I just want to talk to a human being !!! An apology would be nice to for this mess up.
11 april 2026
Omdöme utan inbjudan
Svar från Olio
Hello there,
Thank you for being a Food Waste Hero and for taking the time to share your experience. We can hear how frustrating this has been, and we're sorry you've felt like you've been going round in circles with no one to turn to.
When there's no food available at a collection, there are two important steps: reporting it via the Issue Report Form on the Volunteer Hub, and responding to the post-collection message (which arrives around 1.5 hours after your slot).
If that message isn't answered within 24 hours, our system isn't able to verify what happened, which is most likely what triggered the removal of your slots.
We know that's not immediately obvious, and we appreciate it can feel unfair when you did everything you could on the day.
If you think the warning was issued in error, please email us at hello@olioapp.com with your account details and we'll look into this properly for you.
Your dedication to reducing food waste really does make a difference, and we hope we can get this sorted so you can get back to doing what you do best. 💚
Good app to reduce food wastage
It's really good app to reduce food wastage but the problem is rating, you need many good ratings to increase your overall rating but due to a single bad rating your points reduce drastically and you get overall bad rating easily due to a single bad rating.
8 april 2026
Omdöme utan inbjudan
Svar från Olio
Hello :)
Thank you for the kind words, and for taking the time to share this feedback!
It's worth knowing that once you reach 10 ratings, our system automatically ignores the highest and lowest scores when calculating your average, specifically to protect against unfair impacts from a single bad rating.
We hope that helps a little!
You can find out more about how ratings work here: https://help.olioapp.com/en/articles/12158314-how-do-ratings-work-on-olio
Thanks for being part of the Olio community and for helping reduce food waste. 💚
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